Salesforce Service Cloud Technology Adoption in E-commerce
Discover 499 verified e-commerce stores using Salesforce Service Cloud. Analyze technology adoption, market trends, integration patterns, and business insights.
Detected across 616 domains. 499 verified as active stores with physical delivery.
This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.
499 verified active stores out of 616 detected · 81.0% verification rate
E-commerce Platforms Distribution
Salesforce Commerce Cloud stores with 50.1% of stores with physical delivery (250 stores) , followed by Custom (14.8%) and Shopify (12.0%) .
Base: 499 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
250 stores
74 stores
60 stores
35 stores
32 stores
13 stores
13 stores
7 stores
7 stores
3 stores
Visual Distribution
250 stores
74 stores
60 stores
35 stores
32 stores
13 stores
13 stores
7 stores
7 stores
3 stores
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| Salesforce Commerce Cloud | 250 | 50.10% |
| Custom | 74 | 14.83% |
| Shopify | 60 | 12.02% |
| Magento | 35 | 7.01% |
| SAP Commerce Cloud | 32 | 6.41% |
| WooCommerce | 13 | 2.61% |
| PrestaShop | 13 | 2.61% |
| VTEX | 7 | 1.40% |
| nopCommerce | 7 | 1.40% |
| BigCommerce | 3 | 0.60% |
Show broader dataset (all e-commerce signals)
Websites with E-commerce Signals
Salesforce Commerce Cloud holds 41.6% share of detected Salesforce Service Cloud e-commerce signals (256) , with Custom at 12.0% and Shopify at 13.3% (June 2026) .
Base: 616 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.
Top 10 Platforms (All Signals)
256 websites
74 websites
82 websites
56 websites
50 websites
42 websites
15 websites
7 websites
7 websites
4 websites
Visual Distribution
256 websites
74 websites
82 websites
56 websites
50 websites
42 websites
15 websites
7 websites
7 websites
4 websites
| Platform | Websites with Signals | Percentage |
|---|---|---|
| Salesforce Commerce Cloud | 256 | 41.56% |
| Custom | 74 | 12.01% |
| Shopify | 82 | 13.31% |
| Magento | 56 | 9.09% |
| SAP Commerce Cloud | 50 | 8.12% |
| WooCommerce | 42 | 6.82% |
| PrestaShop | 15 | 2.44% |
| VTEX | 7 | 1.14% |
| nopCommerce | 7 | 1.14% |
| BigCommerce | 4 | 0.65% |
Categories Distribution
Health & Beauty stores with 29.5% of all stores (147 stores) , followed by Home & Garden (19.0%) and Clothing & Accessories (14.8%) .
Base: 499 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.
Top 10 Categories
147 stores
95 stores
74 stores
36 stores
25 stores
25 stores
15 stores
13 stores
12 stores
7 stores
Visual Distribution
147 stores
95 stores
74 stores
36 stores
25 stores
25 stores
15 stores
13 stores
12 stores
7 stores
| Category | Number of Stores | Percentage |
|---|---|---|
| Health & Beauty | 147 | 29.46% |
| Home & Garden | 95 | 19.04% |
| Clothing & Accessories | 74 | 14.83% |
| Business & Industrial | 36 | 7.21% |
| Sporting Goods & Outdoor Gear | 25 | 5.01% |
| Food & Beverages | 25 | 5.01% |
| Baby & Toddler | 15 | 3.01% |
| Furniture & Home Decor | 13 | 2.61% |
| Tools & Hardware | 12 | 2.40% |
| Electronics & Technology | 7 | 1.40% |
Payment Providers Distribution
PayPal accounts for 27.2% of displayed detection occurrences (66 occurrences) , followed by American Express (14.8%) and Apple Pay (12.8%) .
Base: 243 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
66 occurrences
36 occurrences
31 occurrences
29 occurrences
24 occurrences
21 occurrences
13 occurrences
12 occurrences
6 occurrences
5 occurrences
Visual Distribution
66 occurrences
36 occurrences
31 occurrences
29 occurrences
24 occurrences
21 occurrences
13 occurrences
12 occurrences
6 occurrences
5 occurrences
| Payment Provider | Detection Occurrences | Share of Displayed Occurrences |
|---|---|---|
| PayPal | 66 | 27.16% |
| American Express | 36 | 14.81% |
| Apple Pay | 31 | 12.76% |
| MasterCard | 29 | 11.93% |
| Klarna | 24 | 9.88% |
| VISA | 21 | 8.64% |
| Stripe Connect | 13 | 5.35% |
| Google Pay | 12 | 4.94% |
| Adyen | 6 | 2.47% |
| Bolt | 5 | 2.06% |
Shipping Carriers Distribution
UPS accounts for 18.3% of displayed detection occurrences (17 occurrences) , followed by DHL (18.3%) and FedEx (14.0%) .
Base: 93 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
17 occurrences
17 occurrences
13 occurrences
11 occurrences
9 occurrences
8 occurrences
5 occurrences
5 occurrences
4 occurrences
4 occurrences
Visual Distribution
17 occurrences
17 occurrences
13 occurrences
11 occurrences
9 occurrences
8 occurrences
5 occurrences
5 occurrences
4 occurrences
4 occurrences
| Shipping Carrier | Detection Occurrences | Share of Displayed Occurrences |
|---|---|---|
| UPS | 17 | 18.28% |
| DHL | 17 | 18.28% |
| FedEx | 13 | 13.98% |
| USPS | 11 | 11.83% |
| DPD | 9 | 9.68% |
| PostNord | 8 | 8.60% |
| Danske Fragtmænd | 5 | 5.38% |
| Royal Mail | 5 | 5.38% |
| StarTrack | 4 | 4.30% |
| Australia Post | 4 | 4.30% |
Store Launch Timeline
Over the past 12 months, 22 new stores were launched in Salesforce Service Cloud , with the highest activity in 2026-03 (3 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
3 stores launched
2 stores launched
1 stores launched
1 stores launched
5 stores launched
1 stores launched
5 stores launched
2 stores launched
2 stores launched
Monthly Trend
13.6% of last 12 months
9.1% of last 12 months
4.5% of last 12 months
4.5% of last 12 months
22.7% of last 12 months
4.5% of last 12 months
22.7% of last 12 months
9.1% of last 12 months
9.1% of last 12 months
| Month | Stores Launched | Percentage |
|---|---|---|
| 2026-03 | 3 | 13.64% |
| 2026-02 | 2 | 9.09% |
| 2026-01 | 1 | 4.55% |
| 2025-12 | 1 | 4.55% |
| 2025-11 | 5 | 22.73% |
| 2025-10 | 1 | 4.55% |
| 2025-08 | 5 | 22.73% |
| 2025-07 | 2 | 9.09% |
| 2025-06 | 2 | 9.09% |
Active Stores by Launch Year
Currently, 495 active stores in Salesforce Service Cloud are tracked in our database , with the most stores launched in 2026 (6 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
6 active stores
24 active stores
123 active stores
17 active stores
20 active stores
34 active stores
51 active stores
8 active stores
13 active stores
30 active stores
11 active stores
7 active stores
2 active stores
6 active stores
8 active stores
Distribution by Launch Year
1.2% of tracked active stores
4.8% of tracked active stores
24.8% of tracked active stores
3.4% of tracked active stores
4.0% of tracked active stores
6.9% of tracked active stores
10.3% of tracked active stores
1.6% of tracked active stores
2.6% of tracked active stores
6.1% of tracked active stores
2.2% of tracked active stores
1.4% of tracked active stores
0.4% of tracked active stores
1.2% of tracked active stores
1.6% of tracked active stores
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2026 | 6 | 1.21% |
| 2025 | 24 | 4.85% |
| 2024 | 123 | 24.85% |
| 2023 | 17 | 3.43% |
| 2022 | 20 | 4.04% |
| 2021 | 34 | 6.87% |
| 2020 | 51 | 10.30% |
| 2019 | 8 | 1.62% |
| 2018 | 13 | 2.63% |
| 2017 | 30 | 6.06% |
| 2016 | 11 | 2.22% |
| 2015 | 7 | 1.41% |
| 2014 | 2 | 0.40% |
| 2013 | 6 | 1.21% |
| 2012 | 8 | 1.62% |
Geographic Distribution
United States stores with 35.7% (178 active verified stores) , followed by Australia (6.8%) and United Kingdom (6.0%) .
Base: 499 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.
Top 10 Countries
178 active verified stores
34 active verified stores
30 active verified stores
28 active verified stores
22 active verified stores
21 active verified stores
14 active verified stores
12 active verified stores
10 active verified stores
10 active verified stores
Visual Distribution
178 active verified stores
34 active verified stores
30 active verified stores
28 active verified stores
22 active verified stores
21 active verified stores
14 active verified stores
12 active verified stores
10 active verified stores
10 active verified stores
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 178 | 35.67% |
| Australia | 34 | 6.81% |
| United Kingdom | 30 | 6.01% |
| Italy | 28 | 5.61% |
| Canada | 22 | 4.41% |
| France | 21 | 4.21% |
| United Arab Emirates | 14 | 2.81% |
| Spain | 12 | 2.40% |
| Germany | 10 | 2.00% |
| Saudi Arabia | 10 | 2.00% |
Featured Stores
A selection of notable and recently launched stores in this segment.
Notable Stores
A sample of well-known stores in this segment tracked by ShopRank.
Custom
Salesforce Commerce Cloud - Tools & Hardware
Salesforce Commerce Cloud - Health & Beauty
Salesforce Commerce Cloud - Sporting Goods & Outdoor Gear
Salesforce Commerce Cloud - Clothing & Accessories
Data Coverage
Coverage among all domains with this detected signal, including non-active profiles; not just active stores.
| Field | Rows count | Coverage |
|---|---|---|
| Website | 616 | 100.00% |
| Emails | 203 | 32.95% |
| Phones | 260 | 42.21% |
| Ecommerce platform | 606 | 98.38% |
| Couriers | 81 | 13.15% |
| Payment Providers | 126 | 20.45% |
| Categories | 482 | 78.25% |
| Social Media | 550 | 89.29% |
Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.
Market Intelligence
On-demand market analysis
Self-service access to market data and insights
- Search and segment stores by any criteria
- API integration for automated workflows
- Periodic index updates
- Market sizing and segmentation
Strategic Intelligence
Custom research and competitive analysis
Tailored intelligence for strategic decisions
- Custom market reports and analysis
- Competitive landscape monitoring
- Direct support from the founder
- Flexible licensing and enterprise pricing
Market Intelligence
Understand the Salesforce Service Cloud e-commerce landscape:
Analyze 499 verified e-commerce stores on Salesforce Service Cloud - technology adoption, market share, competitive positioning.
- Track Competitive Shifts
-
Monitor platform migrations, technology adoption, and market share changes across Salesforce Service Cloud e-commerce.
- Size Your Addressable Market
-
Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.
- Monitor Adoption Trends
-
Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.
Data Access
- Interactive search and filtering via web app
- REST API for programmatic access and automation
- Index updates; historical datasets by agreement
Use Cases
- Competitive intelligence and market sizing
- Technology adoption and platform migration analysis
- Sales prospecting and account-based targeting
- Investment research and due diligence
Frequently Asked Questions
- What data is included in the Salesforce Service Cloud e-commerce intelligence?
-
We track 499 verified Salesforce Service Cloud e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.
- How is the data collected and how often is it updated?
-
We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.
- How do I access the data?
-
Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →
- Can I filter by specific segments?
-
Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.
- Do you offer enterprise or custom licensing?
-
Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.
Social Media Usage
Facebook accounts for 28.0% of displayed detection occurrences (450 occurrences) , followed by Instagram (22.1%) and YouTube (17.7%) .
Base: 1,607 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
450 occurrences
355 occurrences
285 occurrences
149 occurrences
135 occurrences
110 occurrences
81 occurrences
28 occurrences
11 occurrences
3 occurrences
Visual Distribution
450 occurrences
355 occurrences
285 occurrences
149 occurrences
135 occurrences
110 occurrences
81 occurrences
28 occurrences
11 occurrences
3 occurrences