New Relic Technology Adoption in E-commerce

Discover 1.4k e-commerce stores using New Relic. Analyze technology adoption, market trends, integration patterns, and business insights.

· · Next full refresh: January 2026

E-commerce Platforms Distribution

Custom leads with 47.8% of stores with physical delivery (658 stores) , followed by Magento (31.0%) and Mercado Shops (9.8%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 47.8%

658 stores

Magento 31.0%

426 stores

135 stores

73 stores

19 stores

14 stores

9 stores

7 stores

5 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (December 2025)
E-commerce platforms distribution for stores with physical delivery in New Relic
Platform Stores with Physical Delivery Percentage
Custom 658 47.82%
Magento 426 30.96%
Mercado Shops 135 9.81%
WooCommerce 73 5.31%
Shopify 19 1.38%
Salesforce Commerce Cloud 18 1.31%
Intershop 14 1.02%
InkSoft 9 0.65%
SAP Commerce Cloud 7 0.51%
PrestaShop 5 0.36%
Shopware 4 0.29%
Magento, Robin 2 0.15%
Constructor 2 0.15%
BASE 2 0.15%
Crealive 2 0.15%

All Stores Distribution

Custom holds 32.1% share of all New Relic e-commerce stores (658) , with Magento at 26.0% and Mercado Shops at 25.7% (December 2025) .

Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.

Top 10 Platforms (All Stores)

Custom 32.1%

658 stores

Magento 26.0%

533 stores

527 stores

169 stores

29 stores

16 stores

34 stores

27 stores

10 stores

Visual Distribution

Distribution of top 10 platforms by all stores (December 2025)
E-commerce platforms distribution for all stores in New Relic
Platform Total Stores Percentage
Custom 658 32.05%
Magento 533 25.96%
Mercado Shops 527 25.67%
WooCommerce 169 8.23%
Shopify 29 1.41%
Salesforce Commerce Cloud 19 0.93%
Intershop 16 0.78%
InkSoft 34 1.66%
SAP Commerce Cloud 27 1.32%
PrestaShop 10 0.49%
Shopware 4 0.19%
Magento, Robin 3 0.15%
Constructor 2 0.10%
BASE 20 0.97%
Crealive 2 0.10%

Categories Distribution

Clothing & Accessories leads with 21.6% of all stores (243 stores) , followed by Vehicles & Parts (20.7%) and Health & Beauty (15.4%) .

Top 10 Categories

Clothing & Accessories 21.6%

243 stores

Vehicles & Parts 20.7%

233 stores

Health & Beauty 15.4%

173 stores

Electronics & Technology 9.6%

108 stores

Sporting Goods & Outdoor Gear 6.0%

68 stores

Food & Beverages 5.7%

64 stores

Jewelry & Watches 4.5%

51 stores

Tools & Hardware 4.1%

46 stores

Home & Garden 3.9%

44 stores

Business & Industrial 3.5%

40 stores

Visual Distribution

Distribution of top 10 New Relic store categories (December 2025)
Distribution of categories in New Relic e-commerce stores
Category Number of Stores Percentage
Clothing & Accessories 243 21.56%
Vehicles & Parts 233 20.67%
Health & Beauty 173 15.35%
Electronics & Technology 108 9.58%
Sporting Goods & Outdoor Gear 68 6.03%
Food & Beverages 64 5.68%
Jewelry & Watches 51 4.53%
Tools & Hardware 46 4.08%
Home & Garden 44 3.90%
Business & Industrial 40 3.55%
Furniture & Home Decor 29 2.57%
Baby & Toddler 9 0.80%
Arts & Entertainment 7 0.62%
Toys & Games 6 0.53%
Gifts & Special Occasions 6 0.53%

Payment Providers Distribution

PayPal leads with 20.0% among AI-verified physical stores (165 stores) , followed by MasterCard (17.7%) and American Express (17.3%) .

Base: 613 AI-verified physical stores with detectable payment providers (15.4% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 20.0%

165 stores

146 stores

143 stores

77 stores

64 stores

52 stores

VISA 5.6%

46 stores

35 stores

25 stores

23 stores

Visual Distribution

Distribution of top 10 New Relic payment providers (December 2025)
Distribution of payment providers in New Relic e-commerce stores
Payment Provider Store Count Market Share
PayPal 165 20.00%
MasterCard 146 17.70%
American Express 143 17.33%
Stripe Connect 77 9.33%
Mercado Pago 64 7.76%
Klarna 52 6.30%
VISA 46 5.58%
Apple Pay 35 4.24%
Boleto 25 3.03%
Google Pay 23 2.79%
Bolt 15 1.82%
JCB 9 1.09%
iDEAL 9 1.09%
Bancontact 8 0.97%
Paddle 8 0.97%

Shipping Carriers Distribution

DHL leads with 15.9% among AI-verified physical stores (68 stores) , followed by UPS (12.6%) and FedEx (11.2%) .

Base: 388 AI-verified physical stores with detectable shipping carriers (9.8% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

DHL 15.9%

68 stores

UPS 12.6%

54 stores

FedEx 11.2%

48 stores

GLS 8.9%

38 stores

USPS 8.7%

37 stores

DPD 7.3%

31 stores

31 stores

29 stores

22 stores

15 stores

Visual Distribution

Distribution of top 10 New Relic shipping carriers (December 2025)
Distribution of shipping carriers in New Relic e-commerce stores
Shipping Carrier Store Count Market Share
DHL 68 15.93%
UPS 54 12.65%
FedEx 48 11.24%
GLS 38 8.90%
USPS 37 8.67%
DPD 31 7.26%
Correios 31 7.26%
Correos 29 6.79%
Mondial Relay 22 5.15%
Royal Mail 15 3.51%
Australia Post 13 3.04%
Posti 13 3.04%
Seur 11 2.58%
Estes 10 2.34%
PostNL 7 1.64%

Store Launch Timeline

Over the past 12 months, 156 new stores were launched in New Relic , with the highest activity in 2025-11 (41 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-11 26.3%

41 stores launched

2025-10 5.8%

9 stores launched

2025-09 1.3%

2 stores launched

2025-08 1.3%

2 stores launched

2025-07 24.4%

38 stores launched

2025-06 1.9%

3 stores launched

2025-05 9.6%

15 stores launched

2025-04 4.5%

7 stores launched

2025-03 13.5%

21 stores launched

2025-02 5.1%

8 stores launched

2025-01 5.1%

8 stores launched

2024-12 1.3%

2 stores launched

Monthly Trend

Monthly store launches in New Relic (December 2025)
Monthly store launches in New Relic over the past 12 months
Month Stores Launched Percentage
2025-11 41 26.28%
2025-10 9 5.77%
2025-09 2 1.28%
2025-08 2 1.28%
2025-07 38 24.36%
2025-06 3 1.92%
2025-05 15 9.62%
2025-04 7 4.49%
2025-03 21 13.46%
2025-02 8 5.13%
2025-01 8 5.13%
2024-12 2 1.28%

Active Stores by Launch Year

Currently, 1,385 active stores in New Relic are tracked in our database , with the most stores launched in 2025 (154 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 11.1%

154 active stores

2024 9.0%

125 active stores

2023 7.9%

110 active stores

2022 5.6%

77 active stores

2021 4.5%

62 active stores

2020 4.5%

62 active stores

2019 4.2%

58 active stores

2018 5.8%

80 active stores

2017 6.6%

91 active stores

2016 2.0%

28 active stores

2015 2.2%

30 active stores

2014 2.2%

31 active stores

2013 5.6%

77 active stores

2012 3.7%

51 active stores

2011 1.6%

22 active stores

Distribution by Launch Year

Active stores in New Relic by original launch year (December 2025)
Active stores in New Relic by launch year
Launch Year Active Stores Percentage
2025 154 11.12%
2024 125 9.03%
2023 110 7.94%
2022 77 5.56%
2021 62 4.48%
2020 62 4.48%
2019 58 4.19%
2018 80 5.78%
2017 91 6.57%
2016 28 2.02%
2015 30 2.17%
2014 31 2.24%
2013 77 5.56%
2012 51 3.68%
2011 22 1.59%
2010 32 2.31%
2009 38 2.74%
2008 20 1.44%
2007 18 1.30%
2006 20 1.44%
2005 15 1.08%
2004 18 1.30%
2003 13 0.94%
2002 18 1.30%
2001 33 2.38%
2000 29 2.09%
1999 25 1.81%
1998 14 1.01%
1997 18 1.30%
1996 12 0.87%
1995 4 0.29%

Social Media Usage

Facebook leads with 27.7% among stores with at least one detectable social profile (954 stores) , followed by Instagram (24.4%) and YouTube (17.2%) .

Base: 1,465 stores with any detectable social profile (36.8% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 27.7%

954 stores

Instagram 24.4%

840 stores

YouTube 17.2%

593 stores

Twitter 9.3%

319 stores

LinkedIn 6.1%

210 stores

TikTok 5.2%

179 stores

Pinterest 4.7%

163 stores

WhatsApp 2.9%

100 stores

X 2.5%

86 stores

Reddit 0.1%

2 stores

Visual Distribution

Distribution of social media platforms in New Relic (December 2025)
Distribution of social media platforms in New Relic e-commerce stores
Social Platform Store Count Market Share
Facebook 954 27.68%
Instagram 840 24.38%
YouTube 593 17.21%
Twitter 319 9.26%
LinkedIn 210 6.09%
TikTok 179 5.19%
Pinterest 163 4.73%
WhatsApp 100 2.90%
X 86 2.50%
Reddit 2 0.06%

Geographic Distribution

United States leads with 19.4% (189 AI-verified stores) , followed by Spain (13.9%) and Brazil (6.9%) .

Base: 972 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.

Top 10 Countries

189 AI-verified stores

Spain 13.9%

135 AI-verified stores

67 AI-verified stores

65 AI-verified stores

57 AI-verified stores

Italy 5.0%

49 AI-verified stores

47 AI-verified stores

39 AI-verified stores

36 AI-verified stores

36 AI-verified stores

Visual Distribution

Geographic distribution of stores using New Relic (December 2025)
Geographic distribution of stores using New Relic
Country AI-Verified Store Count Market Share
United States 189 19.44%
Spain 135 13.89%
Brazil 67 6.89%
Indonesia 65 6.69%
United Kingdom 57 5.86%
Italy 49 5.04%
Vietnam 47 4.84%
Netherlands 39 4.01%
Argentina 36 3.70%
Germany 36 3.70%
France 36 3.70%
Poland 30 3.09%
Aruba 29 2.98%
Canada 26 2.67%
Australia 25 2.57%
Mexico 23 2.37%
Sweden 23 2.37%
Colombia 22 2.26%
South Africa 21 2.16%
India 17 1.75%

Dataset Coverage

Field Rows count Coverage
Website 4.0k 100.00%
Emails 2.7k 66.71%
Phones 639.0 16.07%
Ecommerce platform 2.2k 54.82%
Couriers 388.0 9.76%
Payment Providers 613.0 15.41%
Categories 1.2k 30.93%
Social Media 1.5k 36.84%

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Frequently Asked Questions

What data is included in the New Relic E-commerce Database?

Our database covers over 1.4k New Relic physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.

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We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.

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Absolutely! Contact us to request a free sample dataset customized to your needs. We're happy to provide demos and answer any questions.

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