Identify e-commerce stores using specific carriers — and get alerted when they add, remove, or replace carriers like DPD, DHL, GLS, UPS, and others.
=== Carrier changes (last 30 days) ===
1. fashionhub.pl
Before: DPD, DHL
After: DPD, GLS (GLS added)
GMV: €780k/year | Category: Fashion
2. eco-home.eu
Before: UPS, DPD
After: DPD only (UPS removed)
GMV: €500k/year | Category: Home & Garden
3. fit-supplements.de
Before: DHL only
After: DHL, UPS (UPS added)
GMV: €1.1M/year | Category: Health & Beauty
→ 327 verified carrier changes detectedWhy It's Hard to React to Carrier Changes
Static market share reports show who uses your carrier today — but don't tell you what changed yesterday.
When a merchant silently removes you from checkout, you learn about it months later — or never. Retention becomes reactive instead of proactive.
You don't see when a competitor disappears from a store's delivery list. Sales teams have no trigger to start timely conversations.
Market share reports show who uses which carriers today, but don't tell you what changed yesterday — who added new partners, who removed existing carriers.
ShopRank Carrier Change Intelligence
We continuously monitor e-commerce stores for carrier usage and changes over time — delivering actionable event feeds your teams can act on.
What You Get
See which merchants remove you from checkout — and react before the relationship fully dies. Proactive retention instead of silent churn.
Identify stores where competitors are removed or new carriers appear. Perfect trigger for hunter teams to start conversations.
Detect stores enabling lockers or pick-up points — ideal moment to propose your out-of-home offering with perfect timing.
Example: Parcel Locker Operator
A parcel locker operator wanted to reduce silent churn and identify new OOH opportunities among mid/high-GMV stores.
Example anonymized. Results based on realistic aggregated scenarios from the logistics market.
| Metric | Before ShopRank | With ShopRank | Impact |
|---|---|---|---|
| Time to detect churn | 3-6 months | 7-14 days | 90% faster |
| Churned merchants reactivated | Sporadic | 18 re-engaged | Per quarter |
| New OOH merchants per quarter | Unknown | 74 identified | New pipeline |
| Win-back campaigns | Ad hoc | Event-triggered | Automated flow |
"Instead of reacting blindly, our sales team received a weekly list of merchants that removed our carrier, merchants that added OOH/lockers, and merchants where competitors disappeared. We re-engaged 18 churned accounts and identified 74 new OOH opportunities in 90 days."
— Commercial Director, European Parcel Locker Operator
What's Included in Carrier Change Events
Delivery formats: CSV, XLSX, or JSON. Ready for CRM imports (Salesforce, HubSpot, Pipedrive) or BI pipelines.
Update frequency: Weekly or monthly feeds, depending on your sales cadence. Daily feeds available for high-velocity markets.
How It Works
Specify carriers to monitor (DPD, DHL, GLS, UPS, or any other carrier), markets (PL, DE, CEE), and GMV thresholds (€360k+, €600k+, €1.2M+).
Get weekly or monthly file with all stores where relevant carrier events happened. Each row is an actionable trigger.
Send churn alerts to account managers, feed hunters with displacement opportunities, plan OOH roll-out using real adoption signals.
Ideal Use Cases
Reduce churn and win new merchants by reacting to carrier changes. Get alerted when merchants switch delivery partners.
Track locker adoption and react when stores switch to out-of-home. Identify perfect timing for OOH propositions.
Arm sales with event-based signals instead of static lists. Turn carrier changes into automated sales triggers.
Understand how carrier shares evolve by platform, category, and region. Track competitive dynamics in real-time.
Find answers to common questions about Carrier Change Intelligence.
We analyze shipping and delivery pages to identify carriers and compare them over time. When a carrier is added, removed, or replaced, we generate an event with the previous and current state plus evidence URLs.
Yes. You can define which carriers to monitor and receive events only when relevant changes happen for those carriers. No need to track all carriers in the market.
Yes. We can apply GMV buckets and category filters (e.g., fashion/beauty only, ≥€600k/year GMV) to deliver only high-impact events. Focus your team's time on merchants that matter.
Most clients choose monthly or weekly feeds, depending on sales cadence and internal capacity. Daily feeds are also available for specific regions or high-velocity markets.
Yes. We deliver CRM-ready CSV/XLSX/JSON. You can import events into Salesforce, HubSpot, Pipedrive, and others, or ingest them via API for automated workflows.
Yes. We track hundreds of carriers across many markets — from major international carriers (DPD, DHL, GLS, UPS) to regional and national carriers in specific countries.
We can provide historical snapshots showing carrier presence over time. This is useful for understanding seasonal patterns, competitive displacement trends, and market share evolution.
Pricing depends on feed size, update frequency, and filtering criteria. This is a custom enterprise service tailored to your needs. Contact sales for a quote based on your requirements (carriers monitored, geographic scope, event volume, etc.).