LiveChat Technology Adoption in E-commerce

Discover 54 verified e-commerce stores using LiveChat. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 182 domains. 54 verified as active stores with physical delivery.

Verified stores
54
active stores with physical delivery
Top country
United States
20 verified stores
Top payment signal
PayPal
10 detection occurrences
Top carrier signal
DPD
9 detection occurrences
Top category
Clothing & Accessories
9 verified stores

This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.

54 verified active stores out of 182 detected · 29.7% verification rate

E-commerce Platforms Distribution

Custom stores with 61.1% of stores with physical delivery (33 stores) , followed by Magento (18.5%) and Shopify (7.4%) .

Base: 54 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 61.1%

33 stores

Magento 18.5%

10 stores

4 stores

2 stores

2 stores

2 stores

Miva 1.9%

1 stores

0 stores

0 stores

0 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (March 2026)
E-commerce platforms distribution for stores with physical delivery in LiveChat
Platform Stores with Physical Delivery Percentage
Custom 33 61.11%
Magento 10 18.52%
Shopify 4 7.41%
WooCommerce 2 3.70%
Xanario 2 3.70%
nopCommerce 2 3.70%
Miva 1 1.85%
osCommerce 0 0.00%
TakeDrop 0 0.00%
PrestaShop 0 0.00%
Show broader dataset (all e-commerce signals)

Websites with E-commerce Signals

Custom holds 18.1% share of detected LiveChat e-commerce signals (33) , with Magento at 12.6% and Shopify at 4.4% (March 2026) .

Base: 182 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.

Top 10 Platforms (All Signals)

Custom 18.1%

33 websites

Magento 12.6%

23 websites

8 websites

31 websites

2 websites

4 websites

Miva 7.1%

13 websites

2 websites

2 websites

1 websites

Visual Distribution

Distribution of top 10 platforms by websites with signals (March 2026)
E-commerce platforms distribution for websites with signals in LiveChat
Platform Websites with Signals Percentage
Custom 33 18.13%
Magento 23 12.64%
Shopify 8 4.40%
WooCommerce 31 17.03%
Xanario 2 1.10%
nopCommerce 4 2.20%
Miva 13 7.14%
osCommerce 2 1.10%
TakeDrop 2 1.10%
PrestaShop 1 0.55%

Categories Distribution

Clothing & Accessories stores with 16.7% of all stores (9 stores) , followed by Tools & Hardware (9.3%) and Electronics & Technology (7.4%) .

Base: 54 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.

Top 10 Categories

Clothing & Accessories 16.7%

9 stores

Tools & Hardware 9.3%

5 stores

Electronics & Technology 7.4%

4 stores

Home & Garden 7.4%

4 stores

Sporting Goods & Outdoor Gear 7.4%

4 stores

Furniture & Home Decor 7.4%

4 stores

Vehicles & Parts 5.6%

3 stores

Health & Beauty 5.6%

3 stores

Business & Industrial 5.6%

3 stores

Arts & Entertainment 1.9%

1 stores

Visual Distribution

Distribution of top 10 LiveChat store categories (March 2026)
Distribution of categories in LiveChat e-commerce stores
Category Number of Stores Percentage
Clothing & Accessories 9 16.67%
Tools & Hardware 5 9.26%
Electronics & Technology 4 7.41%
Home & Garden 4 7.41%
Sporting Goods & Outdoor Gear 4 7.41%
Furniture & Home Decor 4 7.41%
Vehicles & Parts 3 5.56%
Health & Beauty 3 5.56%
Business & Industrial 3 5.56%
Arts & Entertainment 1 1.85%

Payment Providers Distribution

PayPal accounts for 16.7% of displayed detection occurrences (10 occurrences) , followed by Przelewy24 (13.3%) and American Express (13.3%) .

Base: 60 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 16.7%

10 occurrences

8 occurrences

8 occurrences

8 occurrences

PayU 8.3%

5 occurrences

BLIK 8.3%

5 occurrences

VISA 8.3%

5 occurrences

4 occurrences

4 occurrences

3 occurrences

Visual Distribution

Distribution of top 10 LiveChat payment providers (March 2026)
Distribution of payment providers in LiveChat e-commerce stores
Payment Provider Detection Occurrences Share of Displayed Occurrences
PayPal 10 16.67%
Przelewy24 8 13.33%
American Express 8 13.33%
MasterCard 8 13.33%
PayU 5 8.33%
BLIK 5 8.33%
VISA 5 8.33%
Klarna 4 6.67%
Apple Pay 4 6.67%
Google Pay 3 5.00%

Shipping Carriers Distribution

DPD accounts for 17.3% of displayed detection occurrences (9 occurrences) , followed by DHL (17.3%) and InPost (15.4%) .

Base: 52 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

DPD 17.3%

9 occurrences

DHL 17.3%

9 occurrences

InPost 15.4%

8 occurrences

UPS 13.5%

7 occurrences

USPS 7.7%

4 occurrences

GLS 7.7%

4 occurrences

3 occurrences

TNT 5.8%

3 occurrences

DPEX 5.8%

3 occurrences

FedEx 3.8%

2 occurrences

Visual Distribution

Distribution of top 10 LiveChat shipping carriers (March 2026)
Distribution of shipping carriers in LiveChat e-commerce stores
Shipping Carrier Detection Occurrences Share of Displayed Occurrences
DPD 9 17.31%
DHL 9 17.31%
InPost 8 15.38%
UPS 7 13.46%
USPS 4 7.69%
GLS 4 7.69%
Poczta Polska 3 5.77%
TNT 3 5.77%
DPEX 3 5.77%
FedEx 2 3.85%

Store Launch Timeline

Over the past 12 months, 1 new stores were launched in LiveChat , with the highest activity in 2025-04 (1 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-04 100.0%

1 stores launched

Monthly Trend

Monthly store launches in LiveChat (March 2026)
Monthly store launches in LiveChat over the past 12 months
Month Stores Launched Percentage
2025-04 1 100.00%

Active Stores by Launch Year

Currently, 54 active stores in LiveChat are tracked in our database , with the most stores launched in 2025 (1 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 1.9%

1 active stores

2024 1.9%

1 active stores

2023 1.9%

1 active stores

2022 7.4%

4 active stores

2021 3.7%

2 active stores

2020 3.7%

2 active stores

2019 3.7%

2 active stores

2018 5.6%

3 active stores

2017 1.9%

1 active stores

2016 5.6%

3 active stores

2015 5.6%

3 active stores

2011 7.4%

4 active stores

2010 5.6%

3 active stores

2009 5.6%

3 active stores

2008 3.7%

2 active stores

Distribution by Launch Year

Active stores in LiveChat by original launch year (March 2026)
Active stores in LiveChat by launch year
Launch Year Active Stores Percentage
2025 1 1.85%
2024 1 1.85%
2023 1 1.85%
2022 4 7.41%
2021 2 3.70%
2020 2 3.70%
2019 2 3.70%
2018 3 5.56%
2017 1 1.85%
2016 3 5.56%
2015 3 5.56%
2011 4 7.41%
2010 3 5.56%
2009 3 5.56%
2008 2 3.70%

Social Media Usage

Facebook accounts for 26.2% of displayed detection occurrences (37 occurrences) , followed by YouTube (19.1%) and Instagram (19.1%) .

Base: 141 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 26.2%

37 occurrences

YouTube 19.1%

27 occurrences

Instagram 19.1%

27 occurrences

Twitter 9.9%

14 occurrences

Pinterest 7.8%

11 occurrences

TikTok 7.1%

10 occurrences

X 5.0%

7 occurrences

LinkedIn 3.5%

5 occurrences

WhatsApp 2.1%

3 occurrences

Visual Distribution

Distribution of social media platforms in LiveChat (March 2026)
Distribution of social media platforms in LiveChat e-commerce stores
Social Platform Detection Occurrences Share of Displayed Occurrences
Facebook 37 26.24%
YouTube 27 19.15%
Instagram 27 19.15%
Twitter 14 9.93%
Pinterest 11 7.80%
TikTok 10 7.09%
X 7 4.96%
LinkedIn 5 3.55%
WhatsApp 3 2.13%

Geographic Distribution

United States stores with 37.0% (20 active verified stores) , followed by Poland (37.0%) and China (9.3%) .

Base: 54 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.

Top 10 Countries

20 active verified stores

Poland 37.0%

20 active verified stores

China 9.3%

5 active verified stores

3 active verified stores

2 active verified stores

1 active verified stores

1 active verified stores

Peru 1.9%

1 active verified stores

1 active verified stores

0 active verified stores

Visual Distribution

Geographic distribution of stores using LiveChat (March 2026)
Geographic distribution of stores using LiveChat
Country AI-Verified Store Count Market Share
United States 20 37.04%
Poland 20 37.04%
China 5 9.26%
United Kingdom 3 5.56%
Switzerland 2 3.70%
Germany 1 1.85%
Turkey 1 1.85%
Peru 1 1.85%
Canada 1 1.85%
Netherlands 0 0.00%

Data Coverage

Coverage among all domains with this detected signal, including non-active profiles; not just active stores.

Field Rows count Coverage
Website 182 100.00%
Emails 35 19.23%
Phones 74 40.66%
Ecommerce platform 157 86.26%
Couriers 26 14.29%
Payment Providers 31 17.03%
Categories 42 23.08%
Social Media 46 25.27%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

On-demand market analysis

Self-service access to market data and insights

  • Search and segment stores by any criteria
  • API integration for automated workflows
  • Periodic index updates
  • Market sizing and segmentation
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Strategic Intelligence

Custom research and competitive analysis

Tailored intelligence for strategic decisions

  • Custom market reports and analysis
  • Competitive landscape monitoring
  • Direct support from the founder
  • Flexible licensing and enterprise pricing
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Market Intelligence

Understand the LiveChat e-commerce landscape:

Analyze 54 verified e-commerce stores on LiveChat - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across LiveChat e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

Explore Data

Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Index updates; historical datasets by agreement

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the LiveChat e-commerce intelligence?

We track 54 verified LiveChat e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.

How is the data collected and how often is it updated?

We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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