LiveChat Technology Adoption in E-commerce

Discover 66.0 e-commerce stores using LiveChat. Analyze technology adoption, market trends, integration patterns, and business insights.

· · Next full refresh: February 2026

E-commerce Platforms Distribution

Custom leads with 57.6% of stores with physical delivery (38 stores) , followed by Magento (13.6%) and WooCommerce (7.6%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 57.6%

38 stores

Magento 13.6%

9 stores

5 stores

5 stores

3 stores

2 stores

2 stores

1 stores

1 stores

0 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (January 2026)
E-commerce platforms distribution for stores with physical delivery in LiveChat
Platform Stores with Physical Delivery Percentage
Custom 38 57.58%
Magento 9 13.64%
WooCommerce 5 7.58%
Shopify 5 7.58%
FurnitureDealer 3 4.55%
Xanario 2 3.03%
nopCommerce 2 3.03%
TakeDrop 1 1.52%
BigCommerce 1 1.52%
PrestaShop 0 0.00%
Zen Cart 0 0.00%
Podia 0 0.00%
1C-Bitrix 0 0.00%
Pimcore 0 0.00%

All Stores Distribution

Custom holds 36.2% share of all LiveChat e-commerce stores (38) , with Magento at 14.3% and WooCommerce at 26.7% (January 2026) .

Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.

Top 10 Platforms (All Stores)

Custom 36.2%

38 stores

Magento 14.3%

15 stores

28 stores

7 stores

4 stores

2 stores

4 stores

1 stores

1 stores

1 stores

Visual Distribution

Distribution of top 10 platforms by all stores (January 2026)
E-commerce platforms distribution for all stores in LiveChat
Platform Total Stores Percentage
Custom 38 36.19%
Magento 15 14.29%
WooCommerce 28 26.67%
Shopify 7 6.67%
FurnitureDealer 4 3.81%
Xanario 2 1.90%
nopCommerce 4 3.81%
TakeDrop 1 0.95%
BigCommerce 1 0.95%
PrestaShop 1 0.95%
Zen Cart 1 0.95%
Podia 1 0.95%
1C-Bitrix 1 0.95%
Pimcore 1 0.95%

Categories Distribution

Clothing & Accessories leads with 26.9% of all stores (14 stores) , followed by Electronics & Technology (13.5%) and Business & Industrial (11.5%) .

Top 10 Categories

Clothing & Accessories 26.9%

14 stores

Electronics & Technology 13.5%

7 stores

Business & Industrial 11.5%

6 stores

Furniture & Home Decor 11.5%

6 stores

Tools & Hardware 9.6%

5 stores

Sporting Goods & Outdoor Gear 7.7%

4 stores

Vehicles & Parts 7.7%

4 stores

Home & Garden 5.8%

3 stores

Food & Beverages 1.9%

1 stores

Arts & Entertainment 1.9%

1 stores

Visual Distribution

Distribution of top 10 LiveChat store categories (January 2026)
Distribution of categories in LiveChat e-commerce stores
Category Number of Stores Percentage
Clothing & Accessories 14 26.92%
Electronics & Technology 7 13.46%
Business & Industrial 6 11.54%
Furniture & Home Decor 6 11.54%
Tools & Hardware 5 9.62%
Sporting Goods & Outdoor Gear 4 7.69%
Vehicles & Parts 4 7.69%
Home & Garden 3 5.77%
Food & Beverages 1 1.92%
Arts & Entertainment 1 1.92%
Health & Beauty 1 1.92%

Payment Providers Distribution

PayPal leads with 14.8% among AI-verified physical stores (8 stores) , followed by Przelewy24 (11.1%) and BLIK (9.3%) .

Base: 28 AI-verified physical stores with detectable payment providers (25.5% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 14.8%

8 stores

6 stores

BLIK 9.3%

5 stores

5 stores

4 stores

PayU 7.4%

4 stores

4 stores

4 stores

Bolt 5.6%

3 stores

3 stores

Visual Distribution

Distribution of top 10 LiveChat payment providers (January 2026)
Distribution of payment providers in LiveChat e-commerce stores
Payment Provider Store Count Market Share
PayPal 8 14.81%
Przelewy24 6 11.11%
BLIK 5 9.26%
American Express 5 9.26%
Klarna 4 7.41%
PayU 4 7.41%
MasterCard 4 7.41%
Stripe Connect 4 7.41%
Bolt 3 5.56%
PayPro 3 5.56%
Clearpay 2 3.70%
PayPo 2 3.70%
Payeezy 2 3.70%
Affirm 1 1.85%
AfterPay 1 1.85%

Shipping Carriers Distribution

InPost leads with 12.9% among AI-verified physical stores (8 stores) , followed by UPS (12.9%) and DHL (12.9%) .

Base: 29 AI-verified physical stores with detectable shipping carriers (26.4% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

InPost 12.9%

8 stores

UPS 12.9%

8 stores

DHL 12.9%

8 stores

DPD 12.9%

8 stores

FedEx 9.7%

6 stores

USPS 8.1%

5 stores

TNT 8.1%

5 stores

4 stores

DPEX 4.8%

3 stores

GLS 4.8%

3 stores

Visual Distribution

Distribution of top 10 LiveChat shipping carriers (January 2026)
Distribution of shipping carriers in LiveChat e-commerce stores
Shipping Carrier Store Count Market Share
InPost 8 12.90%
UPS 8 12.90%
DHL 8 12.90%
DPD 8 12.90%
FedEx 6 9.68%
USPS 5 8.06%
TNT 5 8.06%
Poczta Polska 4 6.45%
DPEX 3 4.84%
GLS 3 4.84%
Raben 1 1.61%
ASM 1 1.61%
Aramex 1 1.61%
Blue Star 1 1.61%

Store Launch Timeline

Over the past 12 months, 2 new stores were launched in LiveChat , with the highest activity in 2025-05 (1 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-05 50.0%

1 stores launched

2025-04 50.0%

1 stores launched

Monthly Trend

Monthly store launches in LiveChat (January 2026)
Monthly store launches in LiveChat over the past 12 months
Month Stores Launched Percentage
2025-05 1 50.00%
2025-04 1 50.00%

Active Stores by Launch Year

Currently, 66 active stores in LiveChat are tracked in our database , with the most stores launched in 2025 (2 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 3.0%

2 active stores

2024 3.0%

2 active stores

2023 6.1%

4 active stores

2022 9.1%

6 active stores

2021 6.1%

4 active stores

2020 3.0%

2 active stores

2019 1.5%

1 active stores

2018 4.5%

3 active stores

2017 1.5%

1 active stores

2016 4.5%

3 active stores

2015 4.5%

3 active stores

2013 3.0%

2 active stores

2012 1.5%

1 active stores

2011 4.5%

3 active stores

2010 4.5%

3 active stores

Distribution by Launch Year

Active stores in LiveChat by original launch year (January 2026)
Active stores in LiveChat by launch year
Launch Year Active Stores Percentage
2025 2 3.03%
2024 2 3.03%
2023 4 6.06%
2022 6 9.09%
2021 4 6.06%
2020 2 3.03%
2019 1 1.52%
2018 3 4.55%
2017 1 1.52%
2016 3 4.55%
2015 3 4.55%
2013 2 3.03%
2012 1 1.52%
2011 3 4.55%
2010 3 4.55%
2009 4 6.06%
2007 2 3.03%
2006 1 1.52%
2005 4 6.06%
2004 6 9.09%
2002 1 1.52%
2001 4 6.06%
2000 2 3.03%
1999 1 1.52%
1996 1 1.52%

Social Media Usage

Facebook leads with 26.6% among stores with at least one detectable social profile (46 stores) , followed by Instagram (21.4%) and YouTube (18.5%) .

Base: 62 stores with any detectable social profile (56.4% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 26.6%

46 stores

Instagram 21.4%

37 stores

YouTube 18.5%

32 stores

Twitter 12.1%

21 stores

Pinterest 6.4%

11 stores

TikTok 5.8%

10 stores

LinkedIn 5.2%

9 stores

X 2.3%

4 stores

WhatsApp 1.7%

3 stores

Visual Distribution

Distribution of social media platforms in LiveChat (January 2026)
Distribution of social media platforms in LiveChat e-commerce stores
Social Platform Store Count Market Share
Facebook 46 26.59%
Instagram 37 21.39%
YouTube 32 18.50%
Twitter 21 12.14%
Pinterest 11 6.36%
TikTok 10 5.78%
LinkedIn 9 5.20%
X 4 2.31%
WhatsApp 3 1.73%

Geographic Distribution

Poland leads with 39.7% (23 AI-verified stores) , followed by United States (32.8%) and China (12.1%) .

Base: 58 AI-verified stores across 13 countries. Percentages show share among AI-verified stores.

Top 10 Countries

Poland 39.7%

23 AI-verified stores

19 AI-verified stores

China 12.1%

7 AI-verified stores

3 AI-verified stores

2 AI-verified stores

1 AI-verified stores

1 AI-verified stores

1 AI-verified stores

1 AI-verified stores

0 AI-verified stores

Visual Distribution

Geographic distribution of stores using LiveChat (January 2026)
Geographic distribution of stores using LiveChat
Country AI-Verified Store Count Market Share
Poland 23 39.66%
United States 19 32.76%
China 7 12.07%
Switzerland 3 5.17%
Germany 2 3.45%
Netherlands 1 1.72%
Canada 1 1.72%
United Kingdom 1 1.72%
Dominican Republic 1 1.72%
Norway 0 0.00%
Indonesia 0 0.00%
United Arab Emirates 0 0.00%
Romania 0 0.00%

Dataset Coverage

Field Rows count Coverage
Website 110.0 100.00%
Emails 48.0 43.64%
Phones 46.0 41.82%
Ecommerce platform 105.0 95.45%
Couriers 29.0 26.36%
Payment Providers 28.0 25.45%
Categories 58.0 52.73%
Social Media 62.0 56.36%

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Frequently Asked Questions

What data is included in the LiveChat E-commerce Database?

Our database covers over 66.0 LiveChat physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.

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We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.

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