LiveChat Technology Adoption in E-commerce

Discover 54.0 verified e-commerce stores using LiveChat. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 182.0 domains. 54.0 verified as active stores with physical delivery.

· · Next full refresh: April 2026

54.0 verified active stores out of 182.0 detected · 29.7% verification rate

E-commerce Platforms Distribution

Custom leads with 61.1% of stores with physical delivery (33 stores) , followed by Magento (18.5%) and Shopify (7.4%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 61.1%

33 stores

Magento 18.5%

10 stores

4 stores

2 stores

2 stores

2 stores

Miva 1.9%

1 stores

0 stores

0 stores

0 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (March 2026)
E-commerce platforms distribution for stores with physical delivery in LiveChat
Platform Stores with Physical Delivery Percentage
Custom 33 61.11%
Magento 10 18.52%
Shopify 4 7.41%
WooCommerce 2 3.70%
Xanario 2 3.70%
nopCommerce 2 3.70%
Miva 1 1.85%
osCommerce 0 0.00%
TakeDrop 0 0.00%
PrestaShop 0 0.00%
BigCommerce 0 0.00%
Unilog 0 0.00%
FurnitureDealer 0 0.00%
1C-Bitrix 0 0.00%
Podia 0 0.00%

Categories Distribution

Clothing & Accessories leads with 22.0% of all stores (9 stores) , followed by Tools & Hardware (12.2%) and Electronics & Technology (9.8%) .

Base: 41 AI-verified stores with physical delivery and detected product categories (75.9% of all verified stores). Percentages show share of stores within each category.

Top 10 Categories

Clothing & Accessories 22.0%

9 stores

Tools & Hardware 12.2%

5 stores

Electronics & Technology 9.8%

4 stores

Home & Garden 9.8%

4 stores

Sporting Goods & Outdoor Gear 9.8%

4 stores

Furniture & Home Decor 9.8%

4 stores

Vehicles & Parts 7.3%

3 stores

Health & Beauty 7.3%

3 stores

Business & Industrial 7.3%

3 stores

Arts & Entertainment 2.4%

1 stores

Visual Distribution

Distribution of top 10 LiveChat store categories (March 2026)
Distribution of categories in LiveChat e-commerce stores
Category Number of Stores Percentage
Clothing & Accessories 9 21.95%
Tools & Hardware 5 12.20%
Electronics & Technology 4 9.76%
Home & Garden 4 9.76%
Sporting Goods & Outdoor Gear 4 9.76%
Furniture & Home Decor 4 9.76%
Vehicles & Parts 3 7.32%
Health & Beauty 3 7.32%
Business & Industrial 3 7.32%
Arts & Entertainment 1 2.44%
Food & Beverages 1 2.44%

Payment Providers Distribution

PayPal leads with 14.1% among AI-verified physical stores (10 stores) , followed by Przelewy24 (11.3%) and American Express (11.3%) .

Base: 31 AI-verified physical stores with detectable payment providers (17.0% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 14.1%

10 stores

8 stores

8 stores

8 stores

PayU 7.0%

5 stores

BLIK 7.0%

5 stores

VISA 7.0%

5 stores

4 stores

4 stores

3 stores

Visual Distribution

Distribution of top 10 LiveChat payment providers (March 2026)
Distribution of payment providers in LiveChat e-commerce stores
Payment Provider Store Count Market Share
PayPal 10 14.08%
Przelewy24 8 11.27%
American Express 8 11.27%
MasterCard 8 11.27%
PayU 5 7.04%
BLIK 5 7.04%
VISA 5 7.04%
Klarna 4 5.63%
Apple Pay 4 5.63%
Google Pay 3 4.23%
PayPro 3 4.23%
Bolt 2 2.82%
Twint 2 2.82%
JCB 2 2.82%
Payeezy 2 2.82%

Shipping Carriers Distribution

DPD leads with 15.8% among AI-verified physical stores (9 stores) , followed by DHL (15.8%) and InPost (14.0%) .

Base: 26 AI-verified physical stores with detectable shipping carriers (14.3% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

DPD 15.8%

9 stores

DHL 15.8%

9 stores

InPost 14.0%

8 stores

UPS 12.3%

7 stores

USPS 7.0%

4 stores

GLS 7.0%

4 stores

3 stores

TNT 5.3%

3 stores

DPEX 5.3%

3 stores

FedEx 3.5%

2 stores

Visual Distribution

Distribution of top 10 LiveChat shipping carriers (March 2026)
Distribution of shipping carriers in LiveChat e-commerce stores
Shipping Carrier Store Count Market Share
DPD 9 15.79%
DHL 9 15.79%
InPost 8 14.04%
UPS 7 12.28%
USPS 4 7.02%
GLS 4 7.02%
Poczta Polska 3 5.26%
TNT 3 5.26%
DPEX 3 5.26%
FedEx 2 3.51%
Hermes 1 1.75%
Blue Star 1 1.75%
Raben 1 1.75%
Aramex 1 1.75%
ASM 1 1.75%

Store Launch Timeline

Over the past 12 months, 1 new stores were launched in LiveChat , with the highest activity in 2025-04 (1 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-04 100.0%

1 stores launched

Monthly Trend

Monthly store launches in LiveChat (March 2026)
Monthly store launches in LiveChat over the past 12 months
Month Stores Launched Percentage
2025-04 1 100.00%

Active Stores by Launch Year

Currently, 54 active stores in LiveChat are tracked in our database , with the most stores launched in 2025 (1 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 1.9%

1 active stores

2024 1.9%

1 active stores

2023 1.9%

1 active stores

2022 7.4%

4 active stores

2021 3.7%

2 active stores

2020 3.7%

2 active stores

2019 3.7%

2 active stores

2018 5.6%

3 active stores

2017 1.9%

1 active stores

2016 5.6%

3 active stores

2015 5.6%

3 active stores

2011 7.4%

4 active stores

2010 5.6%

3 active stores

2009 5.6%

3 active stores

2008 3.7%

2 active stores

Distribution by Launch Year

Active stores in LiveChat by original launch year (March 2026)
Active stores in LiveChat by launch year
Launch Year Active Stores Percentage
2025 1 1.85%
2024 1 1.85%
2023 1 1.85%
2022 4 7.41%
2021 2 3.70%
2020 2 3.70%
2019 2 3.70%
2018 3 5.56%
2017 1 1.85%
2016 3 5.56%
2015 3 5.56%
2011 4 7.41%
2010 3 5.56%
2009 3 5.56%
2008 2 3.70%
2007 2 3.70%
2006 1 1.85%
2005 2 3.70%
2004 6 11.11%
2003 1 1.85%
2002 1 1.85%
2001 4 7.41%
2000 1 1.85%
1996 1 1.85%

Social Media Usage

Facebook leads with 26.2% among stores with at least one detectable social profile (37 stores) , followed by YouTube (19.1%) and Instagram (19.1%) .

Base: 46 stores with any detectable social profile (25.3% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 26.2%

37 stores

YouTube 19.1%

27 stores

Instagram 19.1%

27 stores

Twitter 9.9%

14 stores

Pinterest 7.8%

11 stores

TikTok 7.1%

10 stores

X 5.0%

7 stores

LinkedIn 3.5%

5 stores

WhatsApp 2.1%

3 stores

Visual Distribution

Distribution of social media platforms in LiveChat (March 2026)
Distribution of social media platforms in LiveChat e-commerce stores
Social Platform Store Count Market Share
Facebook 37 26.24%
YouTube 27 19.15%
Instagram 27 19.15%
Twitter 14 9.93%
Pinterest 11 7.80%
TikTok 10 7.09%
X 7 4.96%
LinkedIn 5 3.55%
WhatsApp 3 2.13%

Geographic Distribution

United States leads with 37.0% (20 AI-verified stores) , followed by Poland (37.0%) and China (9.3%) .

Base: 54 AI-verified stores across 18 countries. Percentages show share among AI-verified stores.

Top 10 Countries

20 AI-verified stores

Poland 37.0%

20 AI-verified stores

China 9.3%

5 AI-verified stores

3 AI-verified stores

2 AI-verified stores

1 AI-verified stores

1 AI-verified stores

Peru 1.9%

1 AI-verified stores

1 AI-verified stores

0 AI-verified stores

Visual Distribution

Geographic distribution of stores using LiveChat (March 2026)
Geographic distribution of stores using LiveChat
Country AI-Verified Store Count Market Share
United States 20 37.04%
Poland 20 37.04%
China 5 9.26%
United Kingdom 3 5.56%
Switzerland 2 3.70%
Germany 1 1.85%
Turkey 1 1.85%
Peru 1 1.85%
Canada 1 1.85%
Netherlands 0 0.00%
Australia 0 0.00%
Indonesia 0 0.00%
United Arab Emirates 0 0.00%
Italy 0 0.00%
Austria 0 0.00%
New Zealand 0 0.00%
South Africa 0 0.00%
Bulgaria 0 0.00%

Data Coverage

Field Rows count Coverage
Website 182.0 100.00%
Emails 35.0 19.23%
Phones 74.0 40.66%
Ecommerce platform 157.0 86.26%
Couriers 26.0 14.29%
Payment Providers 31.0 17.03%
Categories 42.0 23.08%
Social Media 46.0 25.27%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

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Market Intelligence

Understand the LiveChat e-commerce landscape:

Analyze 54.0 verified e-commerce stores on LiveChat - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across LiveChat e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by platform, category, traffic tier, and payment infrastructure to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

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Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Monthly data refreshes with historical tracking

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the LiveChat e-commerce intelligence?

We track 54.0 verified LiveChat e-commerce stores with 50+ data points per store: e-commerce platform, product counts, categories, payment providers, shipping carriers, estimated traffic, technology stack, and verified business contacts.

How is the data collected and how often is it updated?

We continuously crawl 300M+ domains using proprietary web crawlers, AI classification, and technology fingerprinting. The database is refreshed monthly, so you always work with current market data.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, store size, product category, payment provider, shipping carrier, traffic tier, and more. All filtering is available through both the web app and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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