Salesforce Service Cloud Technology Adoption in E-commerce
Discover 565.0 verified e-commerce stores using Salesforce Service Cloud. Analyze technology adoption, market trends, integration patterns, and business insights.
Detected across 708.0 domains. 565.0 verified as active stores with physical delivery.
· · Next full refresh: April 2026
565.0 verified active stores out of 708.0 detected · 79.8% verification rate
E-commerce Platforms Distribution
Salesforce Commerce Cloud leads with 45.6% of stores with physical delivery (257 stores) , followed by Custom (19.3%) and Shopify (13.8%) .
Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
257 stores
109 stores
78 stores
44 stores
33 stores
13 stores
13 stores
5 stores
3 stores
3 stores
Visual Distribution
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| Salesforce Commerce Cloud | 257 | 45.57% |
| Custom | 109 | 19.33% |
| Shopify | 78 | 13.83% |
| Magento | 44 | 7.80% |
| SAP Commerce Cloud | 33 | 5.85% |
| WooCommerce | 13 | 2.30% |
| PrestaShop | 13 | 2.30% |
| nopCommerce | 5 | 0.89% |
| VTEX | 3 | 0.53% |
| BigCommerce | 3 | 0.53% |
| Punchmark | 2 | 0.35% |
| HCL Commerce | 1 | 0.18% |
| osCommerce | 1 | 0.18% |
| Shopify, Shopoe | 1 | 0.18% |
| Shopware | 1 | 0.18% |
All Stores Distribution
Salesforce Commerce Cloud holds 38.9% share of all Salesforce Service Cloud e-commerce stores (265) , with Custom at 16.0% and Shopify at 14.7% (March 2026) .
Note: This broader view includes all domains where e-commerce signals were detected, useful for lead generation and competitive analysis. Some may be inactive or non-transactional. For verified active stores, see the default view above.
Top 10 Platforms (All Stores)
265 stores
109 stores
100 stores
66 stores
54 stores
44 stores
15 stores
5 stores
3 stores
4 stores
Visual Distribution
| Platform | Total Stores | Percentage |
|---|---|---|
| Salesforce Commerce Cloud | 265 | 38.86% |
| Custom | 109 | 15.98% |
| Shopify | 100 | 14.66% |
| Magento | 66 | 9.68% |
| SAP Commerce Cloud | 54 | 7.92% |
| WooCommerce | 44 | 6.45% |
| PrestaShop | 15 | 2.20% |
| nopCommerce | 5 | 0.73% |
| VTEX | 3 | 0.44% |
| BigCommerce | 4 | 0.59% |
| Punchmark | 13 | 1.91% |
| HCL Commerce | 1 | 0.15% |
| osCommerce | 1 | 0.15% |
| Shopify, Shopoe | 1 | 0.15% |
| Shopware | 1 | 0.15% |
Categories Distribution
Health & Beauty leads with 28.6% of all stores (153 stores) , followed by Home & Garden (18.7%) and Clothing & Accessories (15.7%) .
Base: 535 AI-verified stores with physical delivery and detected product categories (94.7% of all verified stores). Percentages show share of stores within each category.
Top 10 Categories
153 stores
100 stores
84 stores
57 stores
31 stores
30 stores
18 stores
16 stores
11 stores
11 stores
Visual Distribution
| Category | Number of Stores | Percentage |
|---|---|---|
| Health & Beauty | 153 | 28.60% |
| Home & Garden | 100 | 18.69% |
| Clothing & Accessories | 84 | 15.70% |
| Business & Industrial | 57 | 10.65% |
| Sporting Goods & Outdoor Gear | 31 | 5.79% |
| Food & Beverages | 30 | 5.61% |
| Baby & Toddler | 18 | 3.36% |
| Furniture & Home Decor | 16 | 2.99% |
| Electronics & Technology | 11 | 2.06% |
| Tools & Hardware | 11 | 2.06% |
| Vehicles & Parts | 8 | 1.50% |
| Jewelry & Watches | 7 | 1.31% |
| Pets & Pet Supplies | 4 | 0.75% |
| Arts & Entertainment | 3 | 0.56% |
| Toys & Games | 2 | 0.37% |
Payment Providers Distribution
PayPal leads with 23.1% among AI-verified physical stores (84 stores) , followed by American Express (15.4%) and MasterCard (12.9%) .
Base: 169 AI-verified physical stores with detectable payment providers (23.9% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
84 stores
56 stores
47 stores
38 stores
30 stores
30 stores
19 stores
14 stores
13 stores
9 stores
Visual Distribution
| Payment Provider | Store Count | Market Share |
|---|---|---|
| PayPal | 84 | 23.08% |
| American Express | 56 | 15.38% |
| MasterCard | 47 | 12.91% |
| Apple Pay | 38 | 10.44% |
| VISA | 30 | 8.24% |
| Klarna | 30 | 8.24% |
| Google Pay | 19 | 5.22% |
| Adyen | 14 | 3.85% |
| Stripe Connect | 13 | 3.57% |
| JCB | 9 | 2.47% |
| Affirm | 6 | 1.65% |
| Bolt | 5 | 1.37% |
| Bancontact | 5 | 1.37% |
| Sezzle | 4 | 1.10% |
| iDEAL | 4 | 1.10% |
Shipping Carriers Distribution
UPS leads with 18.7% among AI-verified physical stores (28 stores) , followed by FedEx (18.7%) and DHL (12.7%) .
Base: 105 AI-verified physical stores with detectable shipping carriers (14.8% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
28 stores
28 stores
19 stores
18 stores
10 stores
8 stores
7 stores
6 stores
4 stores
4 stores
Visual Distribution
| Shipping Carrier | Store Count | Market Share |
|---|---|---|
| UPS | 28 | 18.67% |
| FedEx | 28 | 18.67% |
| DHL | 19 | 12.67% |
| USPS | 18 | 12.00% |
| PostNord | 10 | 6.67% |
| Royal Mail | 8 | 5.33% |
| DPD | 7 | 4.67% |
| Danske Fragtmænd | 6 | 4.00% |
| StarTrack | 4 | 2.67% |
| Estes | 4 | 2.67% |
| Australia Post | 4 | 2.67% |
| TNT | 4 | 2.67% |
| Canada Post | 4 | 2.67% |
| Bpost | 3 | 2.00% |
| Correios | 3 | 2.00% |
Store Launch Timeline
Over the past 12 months, 32 new stores were launched in Salesforce Service Cloud , with the highest activity in 2026-02 (2 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
2 stores launched
2 stores launched
1 stores launched
5 stores launched
1 stores launched
5 stores launched
4 stores launched
9 stores launched
2 stores launched
1 stores launched
Monthly Trend
| Month | Stores Launched | Percentage |
|---|---|---|
| 2026-02 | 2 | 6.25% |
| 2026-01 | 2 | 6.25% |
| 2025-12 | 1 | 3.13% |
| 2025-11 | 5 | 15.63% |
| 2025-10 | 1 | 3.13% |
| 2025-08 | 5 | 15.63% |
| 2025-07 | 4 | 12.50% |
| 2025-06 | 9 | 28.13% |
| 2025-05 | 2 | 6.25% |
| 2025-04 | 1 | 3.13% |
Active Stores by Launch Year
Currently, 560 active stores in Salesforce Service Cloud are tracked in our database , with the most stores launched in 2026 (4 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
4 active stores
31 active stores
126 active stores
19 active stores
26 active stores
38 active stores
72 active stores
10 active stores
17 active stores
29 active stores
10 active stores
7 active stores
3 active stores
8 active stores
9 active stores
Distribution by Launch Year
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2026 | 4 | 0.71% |
| 2025 | 31 | 5.54% |
| 2024 | 126 | 22.50% |
| 2023 | 19 | 3.39% |
| 2022 | 26 | 4.64% |
| 2021 | 38 | 6.79% |
| 2020 | 72 | 12.86% |
| 2019 | 10 | 1.79% |
| 2018 | 17 | 3.04% |
| 2017 | 29 | 5.18% |
| 2016 | 10 | 1.79% |
| 2015 | 7 | 1.25% |
| 2014 | 3 | 0.54% |
| 2013 | 8 | 1.43% |
| 2012 | 9 | 1.61% |
| 2011 | 10 | 1.79% |
| 2010 | 6 | 1.07% |
| 2009 | 7 | 1.25% |
| 2008 | 4 | 0.71% |
| 2007 | 6 | 1.07% |
| 2006 | 7 | 1.25% |
| 2005 | 13 | 2.32% |
| 2004 | 4 | 0.71% |
| 2003 | 12 | 2.14% |
| 2002 | 14 | 2.50% |
| 2001 | 12 | 2.14% |
| 2000 | 16 | 2.86% |
| 1999 | 6 | 1.07% |
| 1998 | 13 | 2.32% |
| 1997 | 9 | 1.61% |
| 1996 | 8 | 1.43% |
| 1995 | 4 | 0.71% |
Geographic Distribution
United States leads with 43.1% (201 AI-verified stores) , followed by Australia (8.2%) and United Kingdom (7.3%) .
Base: 466 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.
Top 10 Countries
201 AI-verified stores
38 AI-verified stores
34 AI-verified stores
26 AI-verified stores
25 AI-verified stores
25 AI-verified stores
15 AI-verified stores
14 AI-verified stores
12 AI-verified stores
10 AI-verified stores
Visual Distribution
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 201 | 43.13% |
| Australia | 38 | 8.15% |
| United Kingdom | 34 | 7.30% |
| Italy | 26 | 5.58% |
| France | 25 | 5.36% |
| Canada | 25 | 5.36% |
| United Arab Emirates | 15 | 3.22% |
| Spain | 14 | 3.00% |
| Saudi Arabia | 12 | 2.58% |
| Denmark | 10 | 2.15% |
| Netherlands | 10 | 2.15% |
| Germany | 9 | 1.93% |
| China | 8 | 1.72% |
| New Zealand | 7 | 1.50% |
| Sweden | 6 | 1.29% |
| Switzerland | 6 | 1.29% |
| Mexico | 6 | 1.29% |
| Kuwait | 5 | 1.07% |
| Belgium | 5 | 1.07% |
| Japan | 4 | 0.86% |
Featured Stores
A selection of notable and recently launched stores in this segment.
Notable Stores
A sample of well-known stores in this segment tracked by ShopRank.
nopCommerce with Venture Theme and SevenSpikes Plugins - Tools & Hardware
Salesforce Commerce Cloud
Salesforce Commerce Cloud - Clothing & Accessories
Shopify - Clothing & Accessories
Custom
New Stores
Recently launched stores detected by ShopRank in the last full month.
Salesforce Commerce Cloud - Sporting Goods & Outdoor Gear
Custom - Business & Industrial
Data Coverage
| Field | Rows count | Coverage |
|---|---|---|
| Website | 708.0 | 100.00% |
| Emails | 242.0 | 34.18% |
| Phones | 192.0 | 27.12% |
| Ecommerce platform | 695.0 | 98.16% |
| Couriers | 105.0 | 14.83% |
| Payment Providers | 169.0 | 23.87% |
| Categories | 549.0 | 77.54% |
| Social Media | 625.0 | 88.28% |
Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.
Market Intelligence
On-demand market analysis
Self-service access to market data and insights
- Search and segment stores by any criteria
- API integration for automated workflows
- Monthly data refreshes
- Market sizing and segmentation
Strategic Intelligence
Custom research and competitive analysis
Tailored intelligence for strategic decisions
- Custom market reports and analysis
- Competitive landscape monitoring
- Dedicated analyst support
- Flexible licensing and enterprise pricing
Market Intelligence
Understand the Salesforce Service Cloud e-commerce landscape:
Analyze 565.0 verified e-commerce stores on Salesforce Service Cloud - technology adoption, market share, competitive positioning.
- Track Competitive Shifts
-
Monitor platform migrations, technology adoption, and market share changes across Salesforce Service Cloud e-commerce.
- Size Your Addressable Market
-
Segment stores by platform, category, traffic tier, and payment infrastructure to quantify your market opportunity.
- Monitor Adoption Trends
-
Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.
Data Access
- Interactive search and filtering via web app
- REST API for programmatic access and automation
- Monthly data refreshes with historical tracking
Use Cases
- Competitive intelligence and market sizing
- Technology adoption and platform migration analysis
- Sales prospecting and account-based targeting
- Investment research and due diligence
Frequently Asked Questions
- What data is included in the Salesforce Service Cloud e-commerce intelligence?
-
We track 565.0 verified Salesforce Service Cloud e-commerce stores with 50+ data points per store: e-commerce platform, product counts, categories, payment providers, shipping carriers, estimated traffic, technology stack, and verified business contacts.
- How is the data collected and how often is it updated?
-
We continuously crawl 300M+ domains using proprietary web crawlers, AI classification, and technology fingerprinting. The database is refreshed monthly, so you always work with current market data.
- How do I access the data?
-
Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →
- Can I filter by specific segments?
-
Yes. You can segment by country, platform, store size, product category, payment provider, shipping carrier, traffic tier, and more. All filtering is available through both the web app and API.
- Do you offer enterprise or custom licensing?
-
Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.
Social Media Usage
Facebook leads with 27.7% among stores with at least one detectable social profile (504 stores) , followed by Instagram (22.5%) and YouTube (18.6%) .
Base: 625 stores with any detectable social profile (88.3% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
504 stores
410 stores
338 stores
171 stores
155 stores
114 stores
90 stores
24 stores
12 stores
2 stores
Visual Distribution