Salesforce Service Cloud Technology Adoption in E-commerce
Discover 542.0 verified e-commerce stores using Salesforce Service Cloud. Analyze technology adoption, market trends, integration patterns, and business insights.
Detected across 674.0 domains. 542.0 verified as active stores with physical delivery.
This is a public preview. Use the catalog, exports, or API for full account lists and CRM-ready fields.
· · Next full refresh: June 2026
542.0 verified active stores out of 674.0 detected · 80.4% verification rate
E-commerce Platforms Distribution
Salesforce Commerce Cloud stores with 48.2% of stores with physical delivery (261 stores) , followed by Custom (16.1%) and Shopify (13.3%) .
Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
261 stores
87 stores
72 stores
37 stores
33 stores
13 stores
13 stores
9 stores
8 stores
3 stores
Visual Distribution
261 stores
87 stores
72 stores
37 stores
33 stores
13 stores
13 stores
9 stores
8 stores
3 stores
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| Salesforce Commerce Cloud | 261 | 48.15% |
| Custom | 87 | 16.05% |
| Shopify | 72 | 13.28% |
| Magento | 37 | 6.83% |
| SAP Commerce Cloud | 33 | 6.09% |
| WooCommerce | 13 | 2.40% |
| PrestaShop | 13 | 2.40% |
| nopCommerce | 9 | 1.66% |
| VTEX | 8 | 1.48% |
| BigCommerce | 3 | 0.55% |
Show broader dataset (all e-commerce signals)
All Stores Distribution
Salesforce Commerce Cloud holds 41.2% share of all Salesforce Service Cloud e-commerce stores (268) , with Custom at 13.4% and Shopify at 14.4% (May 2026) .
Note: This broader view includes all domains where e-commerce signals were detected, useful for lead generation and competitive analysis. Some may be inactive or non-transactional. For verified active stores, see the default view above.
Top 10 Platforms (All Stores)
268 stores
87 stores
94 stores
57 stores
51 stores
46 stores
15 stores
9 stores
9 stores
4 stores
Visual Distribution
268 stores
87 stores
94 stores
57 stores
51 stores
46 stores
15 stores
9 stores
9 stores
4 stores
| Platform | Total Stores | Percentage |
|---|---|---|
| Salesforce Commerce Cloud | 268 | 41.17% |
| Custom | 87 | 13.36% |
| Shopify | 94 | 14.44% |
| Magento | 57 | 8.76% |
| SAP Commerce Cloud | 51 | 7.83% |
| WooCommerce | 46 | 7.07% |
| PrestaShop | 15 | 2.30% |
| nopCommerce | 9 | 1.38% |
| VTEX | 9 | 1.38% |
| BigCommerce | 4 | 0.61% |
Categories Distribution
Health & Beauty stores with 29.4% of all stores (151 stores) , followed by Home & Garden (19.3%) and Clothing & Accessories (17.3%) .
Base: 513 AI-verified stores with physical delivery and detected product categories (94.6% of all verified stores). Percentages show share of stores within each category.
Top 10 Categories
151 stores
99 stores
89 stores
41 stores
28 stores
26 stores
16 stores
15 stores
12 stores
11 stores
Visual Distribution
151 stores
99 stores
89 stores
41 stores
28 stores
26 stores
16 stores
15 stores
12 stores
11 stores
| Category | Number of Stores | Percentage |
|---|---|---|
| Health & Beauty | 151 | 29.43% |
| Home & Garden | 99 | 19.30% |
| Clothing & Accessories | 89 | 17.35% |
| Business & Industrial | 41 | 7.99% |
| Sporting Goods & Outdoor Gear | 28 | 5.46% |
| Food & Beverages | 26 | 5.07% |
| Baby & Toddler | 16 | 3.12% |
| Furniture & Home Decor | 15 | 2.92% |
| Electronics & Technology | 12 | 2.34% |
| Tools & Hardware | 11 | 2.14% |
Payment Providers Distribution
PayPal stores with 24.3% among AI-verified physical stores (85 stores) , followed by Apple Pay (13.4%) and American Express (12.9%) .
Base: 159 AI-verified physical stores with detectable payment providers (23.6% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
85 stores
47 stores
45 stores
37 stores
32 stores
22 stores
22 stores
14 stores
10 stores
8 stores
Visual Distribution
85 stores
47 stores
45 stores
37 stores
32 stores
22 stores
22 stores
14 stores
10 stores
8 stores
| Payment Provider | Store Count | Market Share |
|---|---|---|
| PayPal | 85 | 24.29% |
| Apple Pay | 47 | 13.43% |
| American Express | 45 | 12.86% |
| MasterCard | 37 | 10.57% |
| Klarna | 32 | 9.14% |
| VISA | 22 | 6.29% |
| Google Pay | 22 | 6.29% |
| Stripe Connect | 14 | 4.00% |
| Adyen | 10 | 2.86% |
| Amazon Pay | 8 | 2.29% |
Shipping Carriers Distribution
DHL stores with 15.6% among AI-verified physical stores (21 stores) , followed by UPS (15.6%) and FedEx (15.6%) .
Base: 93 AI-verified physical stores with detectable shipping carriers (13.8% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
21 stores
21 stores
21 stores
15 stores
10 stores
8 stores
8 stores
6 stores
5 stores
4 stores
Visual Distribution
21 stores
21 stores
21 stores
15 stores
10 stores
8 stores
8 stores
6 stores
5 stores
4 stores
| Shipping Carrier | Store Count | Market Share |
|---|---|---|
| DHL | 21 | 15.56% |
| UPS | 21 | 15.56% |
| FedEx | 21 | 15.56% |
| USPS | 15 | 11.11% |
| DPD | 10 | 7.41% |
| Royal Mail | 8 | 5.93% |
| PostNord | 8 | 5.93% |
| TNT | 6 | 4.44% |
| Danske Fragtmænd | 5 | 3.70% |
| StarTrack | 4 | 2.96% |
Store Launch Timeline
Over the past 12 months, 34 new stores were launched in Salesforce Service Cloud , with the highest activity in 2026-04 (1 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
1 stores launched
3 stores launched
2 stores launched
1 stores launched
1 stores launched
5 stores launched
1 stores launched
5 stores launched
4 stores launched
9 stores launched
2 stores launched
Monthly Trend
2.9% of last 12 months
8.8% of last 12 months
5.9% of last 12 months
2.9% of last 12 months
2.9% of last 12 months
14.7% of last 12 months
2.9% of last 12 months
14.7% of last 12 months
11.8% of last 12 months
26.5% of last 12 months
5.9% of last 12 months
| Month | Stores Launched | Percentage |
|---|---|---|
| 2026-04 | 1 | 2.94% |
| 2026-03 | 3 | 8.82% |
| 2026-02 | 2 | 5.88% |
| 2026-01 | 1 | 2.94% |
| 2025-12 | 1 | 2.94% |
| 2025-11 | 5 | 14.71% |
| 2025-10 | 1 | 2.94% |
| 2025-08 | 5 | 14.71% |
| 2025-07 | 4 | 11.76% |
| 2025-06 | 9 | 26.47% |
| 2025-05 | 2 | 5.88% |
Active Stores by Launch Year
Currently, 538 active stores in Salesforce Service Cloud are tracked in our database , with the most stores launched in 2026 (7 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
7 active stores
30 active stores
129 active stores
18 active stores
23 active stores
36 active stores
57 active stores
8 active stores
14 active stores
32 active stores
10 active stores
8 active stores
3 active stores
7 active stores
7 active stores
Distribution by Launch Year
1.3% of tracked active stores
5.6% of tracked active stores
24.0% of tracked active stores
3.3% of tracked active stores
4.3% of tracked active stores
6.7% of tracked active stores
10.6% of tracked active stores
1.5% of tracked active stores
2.6% of tracked active stores
5.9% of tracked active stores
1.9% of tracked active stores
1.5% of tracked active stores
0.6% of tracked active stores
1.3% of tracked active stores
1.3% of tracked active stores
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2026 | 7 | 1.30% |
| 2025 | 30 | 5.58% |
| 2024 | 129 | 23.98% |
| 2023 | 18 | 3.35% |
| 2022 | 23 | 4.28% |
| 2021 | 36 | 6.69% |
| 2020 | 57 | 10.59% |
| 2019 | 8 | 1.49% |
| 2018 | 14 | 2.60% |
| 2017 | 32 | 5.95% |
| 2016 | 10 | 1.86% |
| 2015 | 8 | 1.49% |
| 2014 | 3 | 0.56% |
| 2013 | 7 | 1.30% |
| 2012 | 7 | 1.30% |
Geographic Distribution
United States stores with 43.0% (195 AI-verified stores) , followed by Australia (8.4%) and Italy (6.8%) .
Base: 454 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.
Top 10 Countries
195 AI-verified stores
38 AI-verified stores
31 AI-verified stores
31 AI-verified stores
28 AI-verified stores
24 AI-verified stores
16 AI-verified stores
13 AI-verified stores
12 AI-verified stores
9 AI-verified stores
Visual Distribution
195 AI-verified stores
38 AI-verified stores
31 AI-verified stores
31 AI-verified stores
28 AI-verified stores
24 AI-verified stores
16 AI-verified stores
13 AI-verified stores
12 AI-verified stores
9 AI-verified stores
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 195 | 42.95% |
| Australia | 38 | 8.37% |
| Italy | 31 | 6.83% |
| United Kingdom | 31 | 6.83% |
| Canada | 28 | 6.17% |
| France | 24 | 5.29% |
| United Arab Emirates | 16 | 3.52% |
| Spain | 13 | 2.86% |
| Saudi Arabia | 12 | 2.64% |
| Germany | 9 | 1.98% |
Featured Stores
A selection of notable and recently launched stores in this segment.
Notable Stores
A sample of well-known stores in this segment tracked by ShopRank.
Custom
nopCommerce with Venture Theme and SevenSpikes Plugins - Tools & Hardware
Salesforce Commerce Cloud - Health & Beauty
Salesforce Commerce Cloud - Clothing & Accessories
Shopify - Clothing & Accessories
New Stores
Recently launched stores detected by ShopRank in the last full month.
Shopify - Jewelry & Watches
Data Coverage
| Field | Rows count | Coverage |
|---|---|---|
| Website | 674.0 | 100.00% |
| Emails | 226.0 | 33.53% |
| Phones | 276.0 | 40.95% |
| Ecommerce platform | 663.0 | 98.37% |
| Couriers | 93.0 | 13.80% |
| Payment Providers | 159.0 | 23.59% |
| Categories | 526.0 | 78.04% |
| Social Media | 597.0 | 88.58% |
Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.
Market Intelligence
On-demand market analysis
Self-service access to market data and insights
- Search and segment stores by any criteria
- API integration for automated workflows
- Monthly data refreshes
- Market sizing and segmentation
Strategic Intelligence
Custom research and competitive analysis
Tailored intelligence for strategic decisions
- Custom market reports and analysis
- Competitive landscape monitoring
- Dedicated analyst support
- Flexible licensing and enterprise pricing
Market Intelligence
Understand the Salesforce Service Cloud e-commerce landscape:
Analyze 542.0 verified e-commerce stores on Salesforce Service Cloud - technology adoption, market share, competitive positioning.
- Track Competitive Shifts
-
Monitor platform migrations, technology adoption, and market share changes across Salesforce Service Cloud e-commerce.
- Size Your Addressable Market
-
Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.
- Monitor Adoption Trends
-
Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.
Data Access
- Interactive search and filtering via web app
- REST API for programmatic access and automation
- Monthly data refreshes with historical tracking
Use Cases
- Competitive intelligence and market sizing
- Technology adoption and platform migration analysis
- Sales prospecting and account-based targeting
- Investment research and due diligence
Frequently Asked Questions
- What data is included in the Salesforce Service Cloud e-commerce intelligence?
-
We track 542.0 verified Salesforce Service Cloud e-commerce stores with 50+ data points per store: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.
- How is the data collected and how often is it updated?
-
We continuously crawl 300M+ domains using proprietary web crawlers, AI classification, and technology fingerprinting. The database is refreshed monthly, so you always work with current market data.
- How do I access the data?
-
Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →
- Can I filter by specific segments?
-
Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.
- Do you offer enterprise or custom licensing?
-
Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.
Social Media Usage
Facebook stores with 27.5% among stores with at least one detectable social profile (485 stores) , followed by Instagram (22.2%) and YouTube (17.9%) .
Base: 597 stores with any detectable social profile (88.6% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
485 stores
392 stores
316 stores
163 stores
148 stores
122 stores
88 stores
30 stores
13 stores
5 stores
Visual Distribution
485 stores
392 stores
316 stores
163 stores
148 stores
122 stores
88 stores
30 stores
13 stores
5 stores