ServiceNow Technology Adoption in E-commerce

Discover 29 verified e-commerce stores using ServiceNow. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 83 domains. 29 verified as active stores with physical delivery.

Verified stores
29
active stores with physical delivery
Top country
United States
17 verified stores
Top payment signal
PayPal
3 detection occurrences
Top carrier signal
FedEx
5 detection occurrences
Top category
Clothing & Accessories
7 verified stores

This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.

29 verified active stores out of 83 detected · 34.9% verification rate

E-commerce Platforms Distribution

Custom stores with 51.7% of stores with physical delivery (15 stores) , followed by SAP Commerce Cloud (20.7%) and Shopify (17.2%) .

Base: 29 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 51.7%

15 stores

6 stores

Shopify 17.2%

5 stores

Magento 10.3%

3 stores

0 stores

0 stores

Tebex 0.0%

0 stores

0 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (March 2026)
E-commerce platforms distribution for stores with physical delivery in ServiceNow
Platform Stores with Physical Delivery Percentage
Custom 15 51.72%
SAP Commerce Cloud 6 20.69%
Shopify 5 17.24%
Magento 3 10.34%
WooCommerce 0 0.00%
Squarespace Commerce 0 0.00%
Pimcore 0 0.00%
Tebex 0 0.00%
HCL Commerce 0 0.00%
Show broader dataset (all e-commerce signals)

Websites with E-commerce Signals

Custom holds 18.1% share of detected ServiceNow e-commerce signals (15) , with SAP Commerce Cloud at 13.3% and Shopify at 6.0% (March 2026) .

Base: 83 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.

Top 10 Platforms (All Signals)

Custom 18.1%

15 websites

11 websites

5 websites

3 websites

33 websites

7 websites

1 websites

Tebex 1.2%

1 websites

3 websites

Visual Distribution

Distribution of top 10 platforms by websites with signals (March 2026)
E-commerce platforms distribution for websites with signals in ServiceNow
Platform Websites with Signals Percentage
Custom 15 18.07%
SAP Commerce Cloud 11 13.25%
Shopify 5 6.02%
Magento 3 3.61%
WooCommerce 33 39.76%
Squarespace Commerce 7 8.43%
Pimcore 1 1.20%
Tebex 1 1.20%
HCL Commerce 3 3.61%

Categories Distribution

Clothing & Accessories stores with 24.1% of all stores (7 stores) , followed by Health & Beauty (6.9%) and Furniture & Home Decor (6.9%) .

Base: 29 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.

Top 10 Categories

Clothing & Accessories 24.1%

7 stores

Health & Beauty 6.9%

2 stores

Furniture & Home Decor 6.9%

2 stores

Business & Industrial 6.9%

2 stores

Food & Beverages 3.4%

1 stores

Tools & Hardware 3.4%

1 stores

Electronics & Technology 3.4%

1 stores

Sporting Goods & Outdoor Gear 3.4%

1 stores

Office Supplies 3.4%

1 stores

Visual Distribution

Distribution of top 10 ServiceNow store categories (March 2026)
Distribution of categories in ServiceNow e-commerce stores
Category Number of Stores Percentage
Clothing & Accessories 7 24.14%
Health & Beauty 2 6.90%
Furniture & Home Decor 2 6.90%
Business & Industrial 2 6.90%
Food & Beverages 1 3.45%
Tools & Hardware 1 3.45%
Electronics & Technology 1 3.45%
Sporting Goods & Outdoor Gear 1 3.45%
Office Supplies 1 3.45%

Payment Providers Distribution

PayPal accounts for 23.1% of displayed detection occurrences (3 occurrences) , followed by Sezzle (15.4%) and Klarna (7.7%) .

Base: 13 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 23.1%

3 occurrences

Sezzle 15.4%

2 occurrences

1 occurrences

1 occurrences

1 occurrences

1 occurrences

1 occurrences

1 occurrences

1 occurrences

1 occurrences

Visual Distribution

Distribution of top 10 ServiceNow payment providers (March 2026)
Distribution of payment providers in ServiceNow e-commerce stores
Payment Provider Detection Occurrences Share of Displayed Occurrences
PayPal 3 23.08%
Sezzle 2 15.38%
Klarna 1 7.69%
MasterCard 1 7.69%
Apple Pay 1 7.69%
American Express 1 7.69%
Affirm 1 7.69%
BitPay 1 7.69%
Stripe Connect 1 7.69%
Google Pay 1 7.69%

Shipping Carriers Distribution

FedEx accounts for 29.4% of displayed detection occurrences (5 occurrences) , followed by UPS (17.6%) and USPS (11.8%) .

Base: 17 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

FedEx 29.4%

5 occurrences

UPS 17.6%

3 occurrences

USPS 11.8%

2 occurrences

1 occurrences

DHL 5.9%

1 occurrences

TNT 5.9%

1 occurrences

1 occurrences

1 occurrences

1 occurrences

GLS 5.9%

1 occurrences

Visual Distribution

Distribution of top 10 ServiceNow shipping carriers (March 2026)
Distribution of shipping carriers in ServiceNow e-commerce stores
Shipping Carrier Detection Occurrences Share of Displayed Occurrences
FedEx 5 29.41%
UPS 3 17.65%
USPS 2 11.76%
OnTrac 1 5.88%
DHL 1 5.88%
TNT 1 5.88%
Canada Post 1 5.88%
SEKO Logistics 1 5.88%
Speedy 1 5.88%
GLS 1 5.88%

Store Launch Timeline

Over the past 12 months, 2 new stores were launched in ServiceNow , with the highest activity in 2025-10 (1 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-10 50.0%

1 stores launched

2025-08 50.0%

1 stores launched

Monthly Trend

Monthly store launches in ServiceNow (March 2026)
Monthly store launches in ServiceNow over the past 12 months
Month Stores Launched Percentage
2025-10 1 50.00%
2025-08 1 50.00%

Active Stores by Launch Year

Currently, 29 active stores in ServiceNow are tracked in our database , with the most stores launched in 2025 (2 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 6.9%

2 active stores

2024 3.4%

1 active stores

2023 10.3%

3 active stores

2021 6.9%

2 active stores

2020 3.4%

1 active stores

2019 3.4%

1 active stores

2018 13.8%

4 active stores

2017 10.3%

3 active stores

2016 3.4%

1 active stores

2015 10.3%

3 active stores

2014 3.4%

1 active stores

2005 3.4%

1 active stores

2003 3.4%

1 active stores

1998 6.9%

2 active stores

1997 6.9%

2 active stores

Distribution by Launch Year

Active stores in ServiceNow by original launch year (March 2026)
Active stores in ServiceNow by launch year
Launch Year Active Stores Percentage
2025 2 6.90%
2024 1 3.45%
2023 3 10.34%
2021 2 6.90%
2020 1 3.45%
2019 1 3.45%
2018 4 13.79%
2017 3 10.34%
2016 1 3.45%
2015 3 10.34%
2014 1 3.45%
2005 1 3.45%
2003 1 3.45%
1998 2 6.90%
1997 2 6.90%

Social Media Usage

Facebook accounts for 20.8% of displayed detection occurrences (20 occurrences) , followed by Instagram (19.8%) and YouTube (15.6%) .

Base: 96 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 20.8%

20 occurrences

Instagram 19.8%

19 occurrences

YouTube 15.6%

15 occurrences

Twitter 14.6%

14 occurrences

LinkedIn 10.4%

10 occurrences

X 7.3%

7 occurrences

Pinterest 6.3%

6 occurrences

TikTok 4.2%

4 occurrences

Discord 1.0%

1 occurrences

Visual Distribution

Distribution of social media platforms in ServiceNow (March 2026)
Distribution of social media platforms in ServiceNow e-commerce stores
Social Platform Detection Occurrences Share of Displayed Occurrences
Facebook 20 20.83%
Instagram 19 19.79%
YouTube 15 15.63%
Twitter 14 14.58%
LinkedIn 10 10.42%
X 7 7.29%
Pinterest 6 6.25%
TikTok 4 4.17%
Discord 1 1.04%

Geographic Distribution

United States stores with 58.6% (17 active verified stores) , followed by Canada (13.8%) and Netherlands (3.4%) .

Base: 29 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.

Top 10 Countries

17 active verified stores

Canada 13.8%

4 active verified stores

1 active verified stores

Italy 3.4%

1 active verified stores

1 active verified stores

1 active verified stores

0 active verified stores

0 active verified stores

0 active verified stores

China 0.0%

0 active verified stores

Visual Distribution

Geographic distribution of stores using ServiceNow (March 2026)
Geographic distribution of stores using ServiceNow
Country AI-Verified Store Count Market Share
United States 17 58.62%
Canada 4 13.79%
Netherlands 1 3.45%
Italy 1 3.45%
Germany 1 3.45%
Australia 1 3.45%
Ireland 0 0.00%
Singapore 0 0.00%
Belgium 0 0.00%
China 0 0.00%

Data Coverage

Coverage among all domains with this detected signal, including non-active profiles; not just active stores.

Field Rows count Coverage
Website 83 100.00%
Emails 28 33.73%
Phones 6 7.23%
Ecommerce platform 79 95.18%
Couriers 15 18.07%
Payment Providers 12 14.46%
Categories 18 21.69%
Social Media 51 61.45%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

On-demand market analysis

Self-service access to market data and insights

  • Search and segment stores by any criteria
  • API integration for automated workflows
  • Periodic index updates
  • Market sizing and segmentation
Explore segment →

Strategic Intelligence

Custom research and competitive analysis

Tailored intelligence for strategic decisions

  • Custom market reports and analysis
  • Competitive landscape monitoring
  • Direct support from the founder
  • Flexible licensing and enterprise pricing
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Market Intelligence

Understand the ServiceNow e-commerce landscape:

Analyze 29 verified e-commerce stores on ServiceNow - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across ServiceNow e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

Explore Data

Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Index updates; historical datasets by agreement

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the ServiceNow e-commerce intelligence?

We track 29 verified ServiceNow e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.

How is the data collected and how often is it updated?

We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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