Salesforce Interaction Studio Technology Adoption in E-commerce

Discover 681 verified e-commerce stores using Salesforce Interaction Studio. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 755 domains. 681 verified as active stores with physical delivery.

Verified stores
681
active stores with physical delivery
Top country
United States
275 verified stores
Top payment signal
American Express
52 detection occurrences
Top carrier signal
UPS
33 detection occurrences
Top category
Health & Beauty
226 verified stores

This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.

681 verified active stores out of 755 detected · 90.2% verification rate

E-commerce Platforms Distribution

Salesforce Commerce Cloud stores with 51.0% of stores with physical delivery (347 stores) , followed by Custom (31.9%) and Shopify (6.9%) .

Base: 681 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 31.9%

217 stores

47 stores

27 stores

11 stores

7 stores

5 stores

VTEX 0.7%

5 stores

4 stores

3 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (June 2026)
E-commerce platforms distribution for stores with physical delivery in Salesforce Interaction Studio
Platform Stores with Physical Delivery Percentage
Salesforce Commerce Cloud 347 50.95%
Custom 217 31.86%
Shopify 47 6.90%
Magento 27 3.96%
SAP Commerce Cloud 11 1.62%
BigCommerce 7 1.03%
HCL Commerce 5 0.73%
VTEX 5 0.73%
WooCommerce 4 0.59%
Cafe24 3 0.44%
Show broader dataset (all e-commerce signals)

Websites with E-commerce Signals

Salesforce Commerce Cloud holds 48.2% share of detected Salesforce Interaction Studio e-commerce signals (364) , with Custom at 28.7% and Shopify at 6.5% (June 2026) .

Base: 755 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.

Top 10 Platforms (All Signals)

364 websites

Custom 28.7%

217 websites

49 websites

43 websites

14 websites

9 websites

6 websites

VTEX 0.8%

6 websites

13 websites

3 websites

Visual Distribution

Distribution of top 10 platforms by websites with signals (June 2026)
E-commerce platforms distribution for websites with signals in Salesforce Interaction Studio
Platform Websites with Signals Percentage
Salesforce Commerce Cloud 364 48.21%
Custom 217 28.74%
Shopify 49 6.49%
Magento 43 5.70%
SAP Commerce Cloud 14 1.85%
BigCommerce 9 1.19%
HCL Commerce 6 0.79%
VTEX 6 0.79%
WooCommerce 13 1.72%
Cafe24 3 0.40%

Categories Distribution

Health & Beauty stores with 33.2% of all stores (226 stores) , followed by Clothing & Accessories (21.1%) and Home & Garden (5.7%) .

Base: 681 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.

Top 10 Categories

Health & Beauty 33.2%

226 stores

Clothing & Accessories 21.1%

144 stores

Home & Garden 5.7%

39 stores

Business & Industrial 5.6%

38 stores

Food & Beverages 3.5%

24 stores

Sporting Goods & Outdoor Gear 3.4%

23 stores

Tools & Hardware 3.4%

23 stores

Electronics & Technology 2.8%

19 stores

Furniture & Home Decor 2.6%

18 stores

Jewelry & Watches 2.2%

15 stores

Visual Distribution

Distribution of top 10 Salesforce Interaction Studio store categories (June 2026)
Distribution of categories in Salesforce Interaction Studio e-commerce stores
Category Number of Stores Percentage
Health & Beauty 226 33.19%
Clothing & Accessories 144 21.15%
Home & Garden 39 5.73%
Business & Industrial 38 5.58%
Food & Beverages 24 3.52%
Sporting Goods & Outdoor Gear 23 3.38%
Tools & Hardware 23 3.38%
Electronics & Technology 19 2.79%
Furniture & Home Decor 18 2.64%
Jewelry & Watches 15 2.20%

Payment Providers Distribution

American Express accounts for 21.0% of displayed detection occurrences (52 occurrences) , followed by PayPal (18.5%) and MasterCard (15.3%) .

Base: 248 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

52 occurrences

PayPal 18.5%

46 occurrences

38 occurrences

20 occurrences

VISA 7.7%

19 occurrences

19 occurrences

19 occurrences

JCB 4.8%

12 occurrences

Adyen 4.8%

12 occurrences

11 occurrences

Visual Distribution

Distribution of top 10 Salesforce Interaction Studio payment providers (June 2026)
Distribution of payment providers in Salesforce Interaction Studio e-commerce stores
Payment Provider Detection Occurrences Share of Displayed Occurrences
American Express 52 20.97%
PayPal 46 18.55%
MasterCard 38 15.32%
Google Pay 20 8.06%
VISA 19 7.66%
Klarna 19 7.66%
Apple Pay 19 7.66%
JCB 12 4.84%
Adyen 12 4.84%
Stripe Connect 11 4.44%

Shipping Carriers Distribution

UPS accounts for 27.3% of displayed detection occurrences (33 occurrences) , followed by BRT (16.5%) and FedEx (13.2%) .

Base: 121 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 27.3%

33 occurrences

BRT 16.5%

20 occurrences

FedEx 13.2%

16 occurrences

DHL 13.2%

16 occurrences

9 occurrences

8 occurrences

USPS 5.8%

7 occurrences

Kiala 3.3%

4 occurrences

4 occurrences

IMX 3.3%

4 occurrences

Visual Distribution

Distribution of top 10 Salesforce Interaction Studio shipping carriers (June 2026)
Distribution of shipping carriers in Salesforce Interaction Studio e-commerce stores
Shipping Carrier Detection Occurrences Share of Displayed Occurrences
UPS 33 27.27%
BRT 20 16.53%
FedEx 16 13.22%
DHL 16 13.22%
Chronopost 9 7.44%
La Poste 8 6.61%
USPS 7 5.79%
Kiala 4 3.31%
Colissimo 4 3.31%
IMX 4 3.31%

Store Launch Timeline

Over the past 12 months, 41 new stores were launched in Salesforce Interaction Studio , with the highest activity in 2026-05 (2 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2026-05 4.9%

2 stores launched

2026-03 7.3%

3 stores launched

2026-02 14.6%

6 stores launched

2026-01 2.4%

1 stores launched

2025-12 9.8%

4 stores launched

2025-11 29.3%

12 stores launched

2025-10 22.0%

9 stores launched

2025-09 4.9%

2 stores launched

2025-07 4.9%

2 stores launched

Monthly Trend

Monthly store launches in Salesforce Interaction Studio (June 2026)
Monthly store launches in Salesforce Interaction Studio over the past 12 months
Month Stores Launched Percentage
2026-05 2 4.88%
2026-03 3 7.32%
2026-02 6 14.63%
2026-01 1 2.44%
2025-12 4 9.76%
2025-11 12 29.27%
2025-10 9 21.95%
2025-09 2 4.88%
2025-07 2 4.88%

Active Stores by Launch Year

Currently, 664 active stores in Salesforce Interaction Studio are tracked in our database , with the most stores launched in 2026 (12 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2026 1.8%

12 active stores

2025 6.0%

40 active stores

2024 17.3%

115 active stores

2023 7.4%

49 active stores

2022 2.1%

14 active stores

2021 4.4%

29 active stores

2020 3.6%

24 active stores

2019 3.9%

26 active stores

2018 2.9%

19 active stores

2017 6.0%

40 active stores

2016 2.4%

16 active stores

2015 1.5%

10 active stores

2014 2.1%

14 active stores

2013 1.8%

12 active stores

2012 1.7%

11 active stores

Distribution by Launch Year

Active stores in Salesforce Interaction Studio by original launch year (June 2026)
Active stores in Salesforce Interaction Studio by launch year
Launch Year Active Stores Percentage
2026 12 1.81%
2025 40 6.02%
2024 115 17.32%
2023 49 7.38%
2022 14 2.11%
2021 29 4.37%
2020 24 3.61%
2019 26 3.92%
2018 19 2.86%
2017 40 6.02%
2016 16 2.41%
2015 10 1.51%
2014 14 2.11%
2013 12 1.81%
2012 11 1.66%

Social Media Usage

Facebook accounts for 24.9% of displayed detection occurrences (564 occurrences) , followed by Instagram (21.1%) and YouTube (17.8%) .

Base: 2,261 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 24.9%

564 occurrences

Instagram 21.1%

476 occurrences

YouTube 17.8%

402 occurrences

TikTok 9.5%

215 occurrences

Twitter 7.5%

169 occurrences

Pinterest 6.6%

149 occurrences

LinkedIn 5.9%

134 occurrences

X 4.3%

98 occurrences

WhatsApp 1.2%

28 occurrences

Vimeo 1.1%

26 occurrences

Visual Distribution

Distribution of social media platforms in Salesforce Interaction Studio (June 2026)
Distribution of social media platforms in Salesforce Interaction Studio e-commerce stores
Social Platform Detection Occurrences Share of Displayed Occurrences
Facebook 564 24.94%
Instagram 476 21.05%
YouTube 402 17.78%
TikTok 215 9.51%
Twitter 169 7.47%
Pinterest 149 6.59%
LinkedIn 134 5.93%
X 98 4.33%
WhatsApp 28 1.24%
Vimeo 26 1.15%

Geographic Distribution

United States stores with 40.4% (275 active verified stores) , followed by Canada (4.7%) and Australia (4.4%) .

Base: 681 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.

Top 10 Countries

275 active verified stores

32 active verified stores

30 active verified stores

26 active verified stores

India 3.4%

23 active verified stores

19 active verified stores

19 active verified stores

Japan 2.6%

18 active verified stores

11 active verified stores

11 active verified stores

Visual Distribution

Geographic distribution of stores using Salesforce Interaction Studio (June 2026)
Geographic distribution of stores using Salesforce Interaction Studio
Country AI-Verified Store Count Market Share
United States 275 40.38%
Canada 32 4.70%
Australia 30 4.41%
United Kingdom 26 3.82%
India 23 3.38%
Brazil 19 2.79%
Germany 19 2.79%
Japan 18 2.64%
South Korea 11 1.62%
France 11 1.62%

Data Coverage

Coverage among all domains with this detected signal, including non-active profiles; not just active stores.

Field Rows count Coverage
Website 755 100.00%
Emails 158 20.93%
Phones 236 31.26%
Ecommerce platform 741 98.15%
Couriers 108 14.30%
Payment Providers 117 15.50%
Categories 612 81.06%
Social Media 646 85.56%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

On-demand market analysis

Self-service access to market data and insights

  • Search and segment stores by any criteria
  • API integration for automated workflows
  • Periodic index updates
  • Market sizing and segmentation
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Strategic Intelligence

Custom research and competitive analysis

Tailored intelligence for strategic decisions

  • Custom market reports and analysis
  • Competitive landscape monitoring
  • Direct support from the founder
  • Flexible licensing and enterprise pricing
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Market Intelligence

Understand the Salesforce Interaction Studio e-commerce landscape:

Analyze 681 verified e-commerce stores on Salesforce Interaction Studio - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across Salesforce Interaction Studio e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

Explore Data

Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Index updates; historical datasets by agreement

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the Salesforce Interaction Studio e-commerce intelligence?

We track 681 verified Salesforce Interaction Studio e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.

How is the data collected and how often is it updated?

We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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