Google Customer Reviews Technology Adoption in E-commerce

Discover 6.1k verified e-commerce stores using Google Customer Reviews. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 6.3k domains. 6.1k verified as active stores with physical delivery.

Verified stores
6.1k
active stores with physical delivery
Top country
Indonesia
2,230 verified stores
Top payment signal
MasterCard
83 detection occurrences
Top carrier signal
Correios
90 detection occurrences
Top category
Health & Beauty
1,952 verified stores

This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.

6.1k verified active stores out of 6.3k detected · 97.1% verification rate

E-commerce Platforms Distribution

Custom stores with 96.0% of stores with physical delivery (5,887 stores) , followed by Magento (1.4%) and Shopify (0.6%) .

Base: 6,130 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 96.0%

5,887 stores

88 stores

37 stores

27 stores

BW Commerce, IDCommerce 0.4%

23 stores

IDCommerce, BW Commerce 0.2%

12 stores

10 stores

6 stores

4 stores

4 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (June 2026)
E-commerce platforms distribution for stores with physical delivery in Google Customer Reviews
Platform Stores with Physical Delivery Percentage
Custom 5887 96.04%
Magento 88 1.44%
Shopify 37 0.60%
WooCommerce 27 0.44%
BW Commerce, IDCommerce 23 0.38%
IDCommerce, BW Commerce 12 0.20%
Magazord 10 0.16%
BigCommerce 6 0.10%
Loja Integrada 4 0.07%
PrestaShop 4 0.07%
Show broader dataset (all e-commerce signals)

Websites with E-commerce Signals

Custom holds 93.3% share of detected Google Customer Reviews e-commerce signals (5,887) , with Magento at 1.7% and Shopify at 0.6% (June 2026) .

Base: 6,310 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.

Top 10 Platforms (All Signals)

Custom 93.3%

5,887 websites

109 websites

39 websites

33 websites

BW Commerce, IDCommerce 0.4%

23 websites

IDCommerce, BW Commerce 0.2%

12 websites

10 websites

8 websites

5 websites

10 websites

Visual Distribution

Distribution of top 10 platforms by websites with signals (June 2026)
E-commerce platforms distribution for websites with signals in Google Customer Reviews
Platform Websites with Signals Percentage
Custom 5887 93.30%
Magento 109 1.73%
Shopify 39 0.62%
WooCommerce 33 0.52%
BW Commerce, IDCommerce 23 0.36%
IDCommerce, BW Commerce 12 0.19%
Magazord 10 0.16%
BigCommerce 8 0.13%
Loja Integrada 5 0.08%
PrestaShop 10 0.16%

Categories Distribution

Health & Beauty stores with 31.8% of all stores (1,952 stores) , followed by Clothing & Accessories (14.9%) and Toys & Games (14.5%) .

Base: 6,130 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.

Top 10 Categories

Health & Beauty 31.8%

1,952 stores

Clothing & Accessories 14.9%

916 stores

Toys & Games 14.5%

891 stores

Vehicles & Parts 1.4%

88 stores

Gifts & Special Occasions 1.3%

79 stores

Food & Beverages 1.3%

79 stores

Sporting Goods & Outdoor Gear 0.8%

46 stores

Home & Garden 0.7%

45 stores

Electronics & Technology 0.6%

35 stores

Tools & Hardware 0.5%

32 stores

Visual Distribution

Distribution of top 10 Google Customer Reviews store categories (June 2026)
Distribution of categories in Google Customer Reviews e-commerce stores
Category Number of Stores Percentage
Health & Beauty 1952 31.84%
Clothing & Accessories 916 14.94%
Toys & Games 891 14.54%
Vehicles & Parts 88 1.44%
Gifts & Special Occasions 79 1.29%
Food & Beverages 79 1.29%
Sporting Goods & Outdoor Gear 46 0.75%
Home & Garden 45 0.73%
Electronics & Technology 35 0.57%
Tools & Hardware 32 0.52%

Payment Providers Distribution

MasterCard accounts for 25.1% of displayed detection occurrences (83 occurrences) , followed by PayPal (23.3%) and Boleto (18.1%) .

Base: 331 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

83 occurrences

PayPal 23.3%

77 occurrences

Boleto 18.1%

60 occurrences

32 occurrences

Bolt 4.5%

15 occurrences

VISA 4.2%

14 occurrences

14 occurrences

13 occurrences

12 occurrences

11 occurrences

Visual Distribution

Distribution of top 10 Google Customer Reviews payment providers (June 2026)
Distribution of payment providers in Google Customer Reviews e-commerce stores
Payment Provider Detection Occurrences Share of Displayed Occurrences
MasterCard 83 25.08%
PayPal 77 23.26%
Boleto 60 18.13%
American Express 32 9.67%
Bolt 15 4.53%
VISA 14 4.23%
Google Pay 14 4.23%
Stripe Connect 13 3.93%
Mercado Pago 12 3.63%
Apple Pay 11 3.32%

Shipping Carriers Distribution

Correios accounts for 24.9% of displayed detection occurrences (90 occurrences) , followed by DHL (13.5%) and DPD (13.0%) .

Base: 362 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

90 occurrences

DHL 13.5%

49 occurrences

DPD 13.0%

47 occurrences

GLS 11.6%

42 occurrences

UPS 9.9%

36 occurrences

25 occurrences

Estes 5.8%

21 occurrences

ASM 5.0%

18 occurrences

FedEx 4.7%

17 occurrences

TNT 4.7%

17 occurrences

Visual Distribution

Distribution of top 10 Google Customer Reviews shipping carriers (June 2026)
Distribution of shipping carriers in Google Customer Reviews e-commerce stores
Shipping Carrier Detection Occurrences Share of Displayed Occurrences
Correios 90 24.86%
DHL 49 13.54%
DPD 47 12.98%
GLS 42 11.60%
UPS 36 9.94%
Почта России 25 6.91%
Estes 21 5.80%
ASM 18 4.97%
FedEx 17 4.70%
TNT 17 4.70%

Store Launch Timeline

Over the past 12 months, 1,363 new stores were launched in Google Customer Reviews , with the highest activity in 2026-05 (344 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2026-05 25.2%

344 stores launched

2026-04 8.1%

110 stores launched

2026-03 8.1%

110 stores launched

2026-02 7.8%

106 stores launched

2026-01 4.3%

59 stores launched

2025-12 6.5%

88 stores launched

2025-11 4.5%

61 stores launched

2025-10 6.4%

87 stores launched

2025-09 6.7%

91 stores launched

2025-08 7.0%

95 stores launched

2025-07 10.1%

138 stores launched

2025-06 5.4%

74 stores launched

Monthly Trend

Monthly store launches in Google Customer Reviews (June 2026)
Monthly store launches in Google Customer Reviews over the past 12 months
Month Stores Launched Percentage
2026-05 344 25.24%
2026-04 110 8.07%
2026-03 110 8.07%
2026-02 106 7.78%
2026-01 59 4.33%
2025-12 88 6.46%
2025-11 61 4.48%
2025-10 87 6.38%
2025-09 91 6.68%
2025-08 95 6.97%
2025-07 138 10.12%
2025-06 74 5.43%

Active Stores by Launch Year

Currently, 6,112 active stores in Google Customer Reviews are tracked in our database , with the most stores launched in 2026 (753 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2026 12.3%

753 active stores

2025 19.1%

1,167 active stores

2024 8.9%

545 active stores

2023 5.1%

314 active stores

2022 3.9%

237 active stores

2021 4.9%

300 active stores

2020 5.4%

333 active stores

2019 4.6%

283 active stores

2018 4.9%

299 active stores

2017 4.6%

282 active stores

2016 2.1%

128 active stores

2015 2.0%

125 active stores

2014 2.4%

146 active stores

2013 2.6%

160 active stores

2012 1.9%

115 active stores

Distribution by Launch Year

Active stores in Google Customer Reviews by original launch year (June 2026)
Active stores in Google Customer Reviews by launch year
Launch Year Active Stores Percentage
2026 753 12.32%
2025 1167 19.09%
2024 545 8.92%
2023 314 5.14%
2022 237 3.88%
2021 300 4.91%
2020 333 5.45%
2019 283 4.63%
2018 299 4.89%
2017 282 4.61%
2016 128 2.09%
2015 125 2.05%
2014 146 2.39%
2013 160 2.62%
2012 115 1.88%

Social Media Usage

Facebook accounts for 17.1% of displayed detection occurrences (5,724 occurrences) , followed by Instagram (17.0%) and Twitter (16.1%) .

Base: 33,516 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 17.1%

5,724 occurrences

Instagram 17.0%

5,688 occurrences

Twitter 16.1%

5,405 occurrences

Pinterest 16.1%

5,381 occurrences

TikTok 16.0%

5,346 occurrences

Reddit 15.8%

5,284 occurrences

YouTube 0.8%

284 occurrences

WhatsApp 0.8%

264 occurrences

X 0.3%

87 occurrences

LinkedIn 0.2%

53 occurrences

Visual Distribution

Distribution of social media platforms in Google Customer Reviews (June 2026)
Distribution of social media platforms in Google Customer Reviews e-commerce stores
Social Platform Detection Occurrences Share of Displayed Occurrences
Facebook 5724 17.08%
Instagram 5688 16.97%
Twitter 5405 16.13%
Pinterest 5381 16.06%
TikTok 5346 15.95%
Reddit 5284 15.77%
YouTube 284 0.85%
WhatsApp 264 0.79%
X 87 0.26%
LinkedIn 53 0.16%

Geographic Distribution

Indonesia stores with 36.4% (2,230 active verified stores) , followed by United States (13.0%) and Brazil (4.8%) .

Base: 6,130 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.

Top 10 Countries

2,230 active verified stores

795 active verified stores

296 active verified stores

India 3.3%

202 active verified stores

143 active verified stores

68 active verified stores

61 active verified stores

Spain 0.9%

58 active verified stores

51 active verified stores

47 active verified stores

Visual Distribution

Geographic distribution of stores using Google Customer Reviews (June 2026)
Geographic distribution of stores using Google Customer Reviews
Country AI-Verified Store Count Market Share
Indonesia 2230 36.38%
United States 795 12.97%
Brazil 296 4.83%
India 202 3.30%
United Kingdom 143 2.33%
Ukraine 68 1.11%
Canada 61 1.00%
Spain 58 0.95%
Singapore 51 0.83%
Germany 47 0.77%

Data Coverage

Coverage among all domains with this detected signal, including non-active profiles; not just active stores.

Field Rows count Coverage
Website 6.3k 100.00%
Emails 702 11.13%
Phones 964 15.28%
Ecommerce platform 6.2k 98.57%
Couriers 290 4.60%
Payment Providers 246 3.90%
Categories 4.3k 67.75%
Social Media 5.9k 93.50%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

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Market Intelligence

Understand the Google Customer Reviews e-commerce landscape:

Analyze 6.1k verified e-commerce stores on Google Customer Reviews - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across Google Customer Reviews e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

Explore Data

Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Index updates; historical datasets by agreement

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the Google Customer Reviews e-commerce intelligence?

We track 6.1k verified Google Customer Reviews e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.

How is the data collected and how often is it updated?

We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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