Dynatrace RUM Technology Adoption in E-commerce

Discover 3.5k e-commerce stores using Dynatrace RUM. Analyze technology adoption, market trends, integration patterns, and business insights.

· · Next full refresh: January 2026

E-commerce Platforms Distribution

SAP Commerce Cloud leads with 59.5% of stores with physical delivery (2,093 stores) , followed by Custom (32.3%) and Intershop (5.5%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

2,093 stores

Custom 32.3%

1,136 stores

193 stores

59 stores

24 stores

2 stores

2 stores

2 stores

1 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (December 2025)
E-commerce platforms distribution for stores with physical delivery in Dynatrace RUM
Platform Stores with Physical Delivery Percentage
SAP Commerce Cloud 2093 59.51%
Custom 1136 32.30%
Intershop 193 5.49%
HCL Commerce 59 1.68%
Magento 24 0.68%
Oracle Commerce 2 0.06%
nopCommerce 2 0.06%
WooCommerce 2 0.06%
Salesforce Commerce Cloud 2 0.06%
PrestaShop 1 0.03%
Pimcore 1 0.03%
Volusion 1 0.03%
CS Cart 1 0.03%
1C-Bitrix 0 0.00%
Accesso 0 0.00%

All Stores Distribution

SAP Commerce Cloud holds 59.3% share of all Dynatrace RUM e-commerce stores (2,201) , with Custom at 30.6% and Intershop at 5.7% (December 2025) .

Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.

Top 10 Platforms (All Stores)

2,201 stores

Custom 30.6%

1,136 stores

211 stores

104 stores

30 stores

4 stores

4 stores

7 stores

2 stores

Visual Distribution

Distribution of top 10 platforms by all stores (December 2025)
E-commerce platforms distribution for all stores in Dynatrace RUM
Platform Total Stores Percentage
SAP Commerce Cloud 2201 59.34%
Custom 1136 30.63%
Intershop 211 5.69%
HCL Commerce 104 2.80%
Magento 30 0.81%
Oracle Commerce 4 0.11%
nopCommerce 4 0.11%
WooCommerce 7 0.19%
Salesforce Commerce Cloud 2 0.05%
PrestaShop 2 0.05%
Pimcore 2 0.05%
Volusion 1 0.03%
CS Cart 1 0.03%
1C-Bitrix 2 0.05%
Accesso 2 0.05%

Categories Distribution

Health & Beauty leads with 57.5% of all stores (1,930 stores) , followed by Home & Garden (19.6%) and Business & Industrial (6.1%) .

Top 10 Categories

Health & Beauty 57.5%

1,930 stores

Home & Garden 19.6%

657 stores

Business & Industrial 6.1%

204 stores

Clothing & Accessories 5.1%

170 stores

Food & Beverages 3.7%

125 stores

Electronics & Technology 2.4%

82 stores

Vehicles & Parts 1.9%

65 stores

Furniture & Home Decor 1.0%

32 stores

Tools & Hardware 0.8%

28 stores

Office Supplies 0.7%

23 stores

Visual Distribution

Distribution of top 10 Dynatrace RUM store categories (December 2025)
Distribution of categories in Dynatrace RUM e-commerce stores
Category Number of Stores Percentage
Health & Beauty 1930 57.54%
Home & Garden 657 19.59%
Business & Industrial 204 6.08%
Clothing & Accessories 170 5.07%
Food & Beverages 125 3.73%
Electronics & Technology 82 2.44%
Vehicles & Parts 65 1.94%
Furniture & Home Decor 32 0.95%
Tools & Hardware 28 0.83%
Office Supplies 23 0.69%
Sporting Goods & Outdoor Gear 15 0.45%
Gifts & Special Occasions 8 0.24%
Collectibles & Hobbies 6 0.18%
Arts & Entertainment 5 0.15%
Jewelry & Watches 4 0.12%

Payment Providers Distribution

PayPal leads with 28.0% among AI-verified physical stores (80 stores) , followed by Klarna (11.9%) and American Express (10.5%) .

Base: 165 AI-verified physical stores with detectable payment providers (4.4% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 28.0%

80 stores

Klarna 11.9%

34 stores

30 stores

30 stores

27 stores

21 stores

SEPA 4.9%

14 stores

VISA 4.2%

12 stores

Adyen 2.8%

8 stores

JCB 2.4%

7 stores

Visual Distribution

Distribution of top 10 Dynatrace RUM payment providers (December 2025)
Distribution of payment providers in Dynatrace RUM e-commerce stores
Payment Provider Store Count Market Share
PayPal 80 27.97%
Klarna 34 11.89%
American Express 30 10.49%
MasterCard 30 10.49%
Apple Pay 27 9.44%
Google Pay 21 7.34%
SEPA 14 4.90%
VISA 12 4.20%
Adyen 8 2.80%
JCB 7 2.45%
Paddle 5 1.75%
Bolt 5 1.75%
Affirm 5 1.75%
BLIK 4 1.40%
Bancontact 4 1.40%

Shipping Carriers Distribution

UPS leads with 22.5% among AI-verified physical stores (39 stores) , followed by USPS (15.0%) and DHL (14.5%) .

Base: 163 AI-verified physical stores with detectable shipping carriers (4.4% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 22.5%

39 stores

USPS 15.0%

26 stores

DHL 14.5%

25 stores

Hermes 11.6%

20 stores

FedEx 6.4%

11 stores

ASM 6.4%

11 stores

8 stores

GLS 4.0%

7 stores

DPD 2.9%

5 stores

TNT 2.9%

5 stores

Visual Distribution

Distribution of top 10 Dynatrace RUM shipping carriers (December 2025)
Distribution of shipping carriers in Dynatrace RUM e-commerce stores
Shipping Carrier Store Count Market Share
UPS 39 22.54%
USPS 26 15.03%
DHL 25 14.45%
Hermes 20 11.56%
FedEx 11 6.36%
ASM 11 6.36%
Royal Mail 8 4.62%
GLS 7 4.05%
DPD 5 2.89%
TNT 5 2.89%
PostNL 4 2.31%
PostNord 4 2.31%
Postin 3 1.73%
Colissimo 3 1.73%
InPost 2 1.16%

Store Launch Timeline

Over the past 12 months, 303 new stores were launched in Dynatrace RUM , with the highest activity in 2025-11 (86 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-11 28.4%

86 stores launched

2025-10 3.3%

10 stores launched

2025-09 6.6%

20 stores launched

2025-08 1.3%

4 stores launched

2025-07 7.6%

23 stores launched

2025-06 8.6%

26 stores launched

2025-05 5.9%

18 stores launched

2025-04 7.6%

23 stores launched

2025-03 7.6%

23 stores launched

2025-02 8.9%

27 stores launched

2025-01 8.9%

27 stores launched

2024-12 5.3%

16 stores launched

Monthly Trend

Monthly store launches in Dynatrace RUM (December 2025)
Monthly store launches in Dynatrace RUM over the past 12 months
Month Stores Launched Percentage
2025-11 86 28.38%
2025-10 10 3.30%
2025-09 20 6.60%
2025-08 4 1.32%
2025-07 23 7.59%
2025-06 26 8.58%
2025-05 18 5.94%
2025-04 23 7.59%
2025-03 23 7.59%
2025-02 27 8.91%
2025-01 27 8.91%
2024-12 16 5.28%

Active Stores by Launch Year

Currently, 3,298 active stores in Dynatrace RUM are tracked in our database , with the most stores launched in 2025 (287 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 8.7%

287 active stores

2024 13.8%

455 active stores

2023 5.3%

175 active stores

2022 7.2%

237 active stores

2021 8.1%

266 active stores

2020 7.2%

239 active stores

2019 3.8%

124 active stores

2018 5.0%

165 active stores

2017 4.0%

132 active stores

2016 1.9%

63 active stores

2015 1.3%

43 active stores

2014 2.4%

79 active stores

2013 2.9%

94 active stores

2012 2.0%

66 active stores

2011 3.7%

121 active stores

Distribution by Launch Year

Active stores in Dynatrace RUM by original launch year (December 2025)
Active stores in Dynatrace RUM by launch year
Launch Year Active Stores Percentage
2025 287 8.70%
2024 455 13.80%
2023 175 5.31%
2022 237 7.19%
2021 266 8.07%
2020 239 7.25%
2019 124 3.76%
2018 165 5.00%
2017 132 4.00%
2016 63 1.91%
2015 43 1.30%
2014 79 2.40%
2013 94 2.85%
2012 66 2.00%
2011 121 3.67%
2010 114 3.46%
2009 65 1.97%
2008 86 2.61%
2007 77 2.33%
2006 42 1.27%
2005 48 1.46%
2004 50 1.52%
2003 39 1.18%
2002 28 0.85%
2001 42 1.27%
2000 40 1.21%
1999 36 1.09%
1998 35 1.06%
1997 22 0.67%
1996 17 0.52%
1995 11 0.33%

Social Media Usage

Facebook leads with 25.7% among stores with at least one detectable social profile (1,021 stores) , followed by Instagram (23.5%) and YouTube (18.4%) .

Base: 1,276 stores with any detectable social profile (34.2% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 25.7%

1,021 stores

Instagram 23.5%

933 stores

YouTube 18.4%

733 stores

Twitter 9.5%

377 stores

LinkedIn 9.0%

358 stores

TikTok 6.6%

262 stores

Pinterest 4.9%

195 stores

X 1.6%

63 stores

WhatsApp 0.5%

20 stores

Vimeo 0.3%

13 stores

Visual Distribution

Distribution of social media platforms in Dynatrace RUM (December 2025)
Distribution of social media platforms in Dynatrace RUM e-commerce stores
Social Platform Store Count Market Share
Facebook 1021 25.69%
Instagram 933 23.47%
YouTube 733 18.44%
Twitter 377 9.48%
LinkedIn 358 9.01%
TikTok 262 6.59%
Pinterest 195 4.91%
X 63 1.58%
WhatsApp 20 0.50%
Vimeo 13 0.33%

Geographic Distribution

France leads with 44.1% (582 AI-verified stores) , followed by United States (15.1%) and Canada (10.2%) .

Base: 1,320 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.

Top 10 Countries

France 44.1%

582 AI-verified stores

199 AI-verified stores

Canada 10.2%

135 AI-verified stores

53 AI-verified stores

38 AI-verified stores

34 AI-verified stores

Italy 2.1%

28 AI-verified stores

26 AI-verified stores

26 AI-verified stores

25 AI-verified stores

Visual Distribution

Geographic distribution of stores using Dynatrace RUM (December 2025)
Geographic distribution of stores using Dynatrace RUM
Country AI-Verified Store Count Market Share
France 582 44.09%
United States 199 15.08%
Canada 135 10.23%
United Kingdom 53 4.02%
Germany 38 2.88%
Belgium 34 2.58%
Italy 28 2.12%
Sweden 26 1.97%
Switzerland 26 1.97%
Czechia 25 1.89%
Spain 23 1.74%
Mexico 21 1.59%
Poland 21 1.59%
Slovakia 19 1.44%
Austria 18 1.36%
Netherlands 17 1.29%
Finland 14 1.06%
Australia 14 1.06%
Denmark 14 1.06%
Chile 13 0.98%

Dataset Coverage

Field Rows count Coverage
Website 3.7k 100.00%
Emails 395.0 10.58%
Phones 432.0 11.57%
Ecommerce platform 3.7k 99.33%
Couriers 163.0 4.36%
Payment Providers 165.0 4.42%
Categories 3.5k 92.64%
Social Media 1.3k 34.16%

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Frequently Asked Questions

What data is included in the Dynatrace RUM E-commerce Database?

Our database covers over 3.5k Dynatrace RUM physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.

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We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.

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Absolutely! Contact us to request a free sample dataset customized to your needs. We're happy to provide demos and answer any questions.

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Yes, you can purchase targeted segments tailored specifically to your business needs—by industry, platform, store size, and more. Contact us for details.

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