LivePerson Technology Adoption in E-commerce

Discover 54.0 verified e-commerce stores using LivePerson. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 75.0 domains. 54.0 verified as active stores with physical delivery.

· · Next full refresh: April 2026

54.0 verified active stores out of 75.0 detected · 72.0% verification rate

E-commerce Platforms Distribution

Custom leads with 46.3% of stores with physical delivery (25 stores) , followed by Salesforce Commerce Cloud (24.1%) and Shopify (11.1%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 46.3%

25 stores

Shopify 11.1%

6 stores

2 stores

2 stores

2 stores

1 stores

1 stores

1 stores

1 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (March 2026)
E-commerce platforms distribution for stores with physical delivery in LivePerson
Platform Stores with Physical Delivery Percentage
Custom 25 46.30%
Salesforce Commerce Cloud 13 24.07%
Shopify 6 11.11%
Yahoo! Ecommerce 2 3.70%
1C-Bitrix 2 3.70%
Volusion 2 3.70%
BigCommerce 1 1.85%
Magento 1 1.85%
SAP Commerce Cloud 1 1.85%
WooCommerce 1 1.85%
THG Ingenuity 0 0.00%
osCommerce 0 0.00%
TradePending 0 0.00%
Squarespace Commerce 0 0.00%
PrestaShop 0 0.00%

Categories Distribution

Jewelry & Watches leads with 33.3% of all stores (13 stores) , followed by Health & Beauty (28.2%) and Clothing & Accessories (10.3%) .

Base: 39 AI-verified stores with physical delivery and detected product categories (72.2% of all verified stores). Percentages show share of stores within each category.

Top 10 Categories

Jewelry & Watches 33.3%

13 stores

Health & Beauty 28.2%

11 stores

Clothing & Accessories 10.3%

4 stores

Sporting Goods & Outdoor Gear 5.1%

2 stores

Office Supplies 5.1%

2 stores

Tools & Hardware 2.6%

1 stores

Vehicles & Parts 2.6%

1 stores

Food & Beverages 2.6%

1 stores

Furniture & Home Decor 2.6%

1 stores

Gifts & Special Occasions 2.6%

1 stores

Visual Distribution

Distribution of top 10 LivePerson store categories (March 2026)
Distribution of categories in LivePerson e-commerce stores
Category Number of Stores Percentage
Jewelry & Watches 13 33.33%
Health & Beauty 11 28.21%
Clothing & Accessories 4 10.26%
Sporting Goods & Outdoor Gear 2 5.13%
Office Supplies 2 5.13%
Tools & Hardware 1 2.56%
Vehicles & Parts 1 2.56%
Food & Beverages 1 2.56%
Furniture & Home Decor 1 2.56%
Gifts & Special Occasions 1 2.56%
Electronics & Technology 1 2.56%
Arts & Entertainment 1 2.56%

Payment Providers Distribution

PayPal leads with 23.5% among AI-verified physical stores (4 stores) , followed by American Express (17.6%) and MasterCard (17.6%) .

Base: 9 AI-verified physical stores with detectable payment providers (12.0% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 23.5%

4 stores

3 stores

3 stores

Bolt 11.8%

2 stores

VISA 11.8%

2 stores

1 stores

QIWI 5.9%

1 stores

1 stores

Visual Distribution

Distribution of top 10 LivePerson payment providers (March 2026)
Distribution of payment providers in LivePerson e-commerce stores
Payment Provider Store Count Market Share
PayPal 4 23.53%
American Express 3 17.65%
MasterCard 3 17.65%
Bolt 2 11.76%
VISA 2 11.76%
Authorize.Net 1 5.88%
QIWI 1 5.88%
Mercado Pago 1 5.88%

Shipping Carriers Distribution

UPS leads with 31.6% among AI-verified physical stores (6 stores) , followed by FedEx (26.3%) and DHL (15.8%) .

Base: 8 AI-verified physical stores with detectable shipping carriers (10.7% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 31.6%

6 stores

FedEx 26.3%

5 stores

DHL 15.8%

3 stores

2 stores

USPS 10.5%

2 stores

1 stores

Visual Distribution

Distribution of top 10 LivePerson shipping carriers (March 2026)
Distribution of shipping carriers in LivePerson e-commerce stores
Shipping Carrier Store Count Market Share
UPS 6 31.58%
FedEx 5 26.32%
DHL 3 15.79%
Royal Mail 2 10.53%
USPS 2 10.53%
Hermes 1 5.26%

Active Stores by Launch Year

Currently, 52 active stores in LivePerson are tracked in our database , with the most stores launched in 2023 (1 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2023 1.9%

1 active stores

2022 3.8%

2 active stores

2021 1.9%

1 active stores

2020 1.9%

1 active stores

2017 7.7%

4 active stores

2016 1.9%

1 active stores

2015 3.8%

2 active stores

2014 1.9%

1 active stores

2013 1.9%

1 active stores

2012 3.8%

2 active stores

2011 5.8%

3 active stores

2010 11.5%

6 active stores

2009 7.7%

4 active stores

2008 7.7%

4 active stores

2007 1.9%

1 active stores

Distribution by Launch Year

Active stores in LivePerson by original launch year (March 2026)
Active stores in LivePerson by launch year
Launch Year Active Stores Percentage
2023 1 1.92%
2022 2 3.85%
2021 1 1.92%
2020 1 1.92%
2017 4 7.69%
2016 1 1.92%
2015 2 3.85%
2014 1 1.92%
2013 1 1.92%
2012 2 3.85%
2011 3 5.77%
2010 6 11.54%
2009 4 7.69%
2008 4 7.69%
2007 1 1.92%
2006 1 1.92%
2005 1 1.92%
2004 1 1.92%
2003 3 5.77%
2002 4 7.69%
2000 3 5.77%
1999 3 5.77%
1998 1 1.92%
1995 1 1.92%

Social Media Usage

Facebook leads with 25.3% among stores with at least one detectable social profile (23 stores) , followed by Instagram (20.9%) and Twitter (16.5%) .

Base: 30 stores with any detectable social profile (40.0% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 25.3%

23 stores

Instagram 20.9%

19 stores

Twitter 16.5%

15 stores

Pinterest 16.5%

15 stores

YouTube 16.5%

15 stores

WhatsApp 3.3%

3 stores

LinkedIn 1.1%

1 stores

Visual Distribution

Distribution of social media platforms in LivePerson (March 2026)
Distribution of social media platforms in LivePerson e-commerce stores
Social Platform Store Count Market Share
Facebook 23 25.27%
Instagram 19 20.88%
Twitter 15 16.48%
Pinterest 15 16.48%
YouTube 15 16.48%
WhatsApp 3 3.30%
LinkedIn 1 1.10%

Geographic Distribution

United States leads with 39.6% (21 AI-verified stores) , followed by China (7.5%) and United Kingdom (5.7%) .

Base: 53 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.

Top 10 Countries

21 AI-verified stores

China 7.5%

4 AI-verified stores

3 AI-verified stores

Italy 5.7%

3 AI-verified stores

2 AI-verified stores

2 AI-verified stores

India 3.8%

2 AI-verified stores

2 AI-verified stores

Spain 3.8%

2 AI-verified stores

2 AI-verified stores

Visual Distribution

Geographic distribution of stores using LivePerson (March 2026)
Geographic distribution of stores using LivePerson
Country AI-Verified Store Count Market Share
United States 21 39.62%
China 4 7.55%
United Kingdom 3 5.66%
Italy 3 5.66%
Russia 2 3.77%
Belgium 2 3.77%
India 2 3.77%
France 2 3.77%
Spain 2 3.77%
Hong Kong 2 3.77%
Canada 1 1.89%
Austria 1 1.89%
Ireland 1 1.89%
Argentina 1 1.89%
Germany 1 1.89%
South Korea 1 1.89%
Brazil 1 1.89%
Australia 1 1.89%
Netherlands 1 1.89%
Vietnam 1 1.89%

Data Coverage

Field Rows count Coverage
Website 75.0 100.00%
Emails 13.0 17.33%
Phones 25.0 33.33%
Ecommerce platform 71.0 94.67%
Couriers 8.0 10.67%
Payment Providers 9.0 12.00%
Categories 39.0 52.00%
Social Media 30.0 40.00%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

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Market Intelligence

Understand the LivePerson e-commerce landscape:

Analyze 54.0 verified e-commerce stores on LivePerson - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across LivePerson e-commerce.

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Size Your Addressable Market

Segment stores by platform, category, traffic tier, and payment infrastructure to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

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Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Monthly data refreshes with historical tracking

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the LivePerson e-commerce intelligence?

We track 54.0 verified LivePerson e-commerce stores with 50+ data points per store: e-commerce platform, product counts, categories, payment providers, shipping carriers, estimated traffic, technology stack, and verified business contacts.

How is the data collected and how often is it updated?

We continuously crawl 300M+ domains using proprietary web crawlers, AI classification, and technology fingerprinting. The database is refreshed monthly, so you always work with current market data.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, store size, product category, payment provider, shipping carrier, traffic tier, and more. All filtering is available through both the web app and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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