LivePerson Technology Adoption in E-commerce

Discover 88.0 e-commerce stores using LivePerson. Analyze technology adoption, market trends, integration patterns, and business insights.

· · Next full refresh: January 2026

E-commerce Platforms Distribution

Custom leads with 43.2% of stores with physical delivery (38 stores) , followed by Shopify (28.4%) and Salesforce Commerce Cloud (13.6%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 43.2%

38 stores

Shopify 28.4%

25 stores

3 stores

2 stores

2 stores

1 stores

1 stores

1 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (December 2025)
E-commerce platforms distribution for stores with physical delivery in LivePerson
Platform Stores with Physical Delivery Percentage
Custom 38 43.18%
Shopify 25 28.41%
Salesforce Commerce Cloud 12 13.64%
PrestaShop 3 3.41%
Yahoo! Ecommerce 2 2.27%
1C-Bitrix 2 2.27%
osCommerce 1 1.14%
BigCommerce 1 1.14%
Squarespace Commerce 1 1.14%
SAP Commerce Cloud 1 1.14%
WooCommerce 1 1.14%
Volusion 1 1.14%
Magento 0 0.00%

All Stores Distribution

Custom holds 37.3% share of all LivePerson e-commerce stores (38) , with Shopify at 25.5% and Salesforce Commerce Cloud at 12.7% (December 2025) .

Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.

Top 10 Platforms (All Stores)

Custom 37.3%

38 stores

Shopify 25.5%

26 stores

8 stores

3 stores

2 stores

1 stores

1 stores

2 stores

Visual Distribution

Distribution of top 10 platforms by all stores (December 2025)
E-commerce platforms distribution for all stores in LivePerson
Platform Total Stores Percentage
Custom 38 37.25%
Shopify 26 25.49%
Salesforce Commerce Cloud 13 12.75%
PrestaShop 8 7.84%
Yahoo! Ecommerce 3 2.94%
1C-Bitrix 2 1.96%
osCommerce 1 0.98%
BigCommerce 1 0.98%
Squarespace Commerce 1 0.98%
SAP Commerce Cloud 2 1.96%
WooCommerce 2 1.96%
Volusion 2 1.96%
Magento 3 2.94%

Categories Distribution

Clothing & Accessories leads with 18.1% of all stores (13 stores) , followed by Jewelry & Watches (18.1%) and Health & Beauty (15.3%) .

Top 10 Categories

Clothing & Accessories 18.1%

13 stores

Jewelry & Watches 18.1%

13 stores

Health & Beauty 15.3%

11 stores

Collectibles & Hobbies 8.3%

6 stores

Vehicles & Parts 8.3%

6 stores

Home & Garden 6.9%

5 stores

Gifts & Special Occasions 5.6%

4 stores

Arts & Entertainment 4.2%

3 stores

Business & Industrial 4.2%

3 stores

Office Supplies 2.8%

2 stores

Visual Distribution

Distribution of top 10 LivePerson store categories (December 2025)
Distribution of categories in LivePerson e-commerce stores
Category Number of Stores Percentage
Clothing & Accessories 13 18.06%
Jewelry & Watches 13 18.06%
Health & Beauty 11 15.28%
Collectibles & Hobbies 6 8.33%
Vehicles & Parts 6 8.33%
Home & Garden 5 6.94%
Gifts & Special Occasions 4 5.56%
Arts & Entertainment 3 4.17%
Business & Industrial 3 4.17%
Office Supplies 2 2.78%
Sporting Goods & Outdoor Gear 2 2.78%
Tools & Hardware 1 1.39%
Pets & Pet Supplies 1 1.39%
Electronics & Technology 1 1.39%
Furniture & Home Decor 1 1.39%

Payment Providers Distribution

PayPal leads with 24.4% among AI-verified physical stores (10 stores) , followed by American Express (17.1%) and MasterCard (17.1%) .

Base: 19 AI-verified physical stores with detectable payment providers (18.6% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 24.4%

10 stores

7 stores

7 stores

Bolt 9.8%

4 stores

3 stores

VISA 7.3%

3 stores

3 stores

1 stores

1 stores

QIWI 2.4%

1 stores

Visual Distribution

Distribution of top 10 LivePerson payment providers (December 2025)
Distribution of payment providers in LivePerson e-commerce stores
Payment Provider Store Count Market Share
PayPal 10 24.39%
American Express 7 17.07%
MasterCard 7 17.07%
Bolt 4 9.76%
Apple Pay 3 7.32%
VISA 3 7.32%
Google Pay 3 7.32%
Klarna 1 2.44%
Bancontact 1 2.44%
QIWI 1 2.44%
Authorize.Net 1 2.44%

Shipping Carriers Distribution

UPS leads with 31.6% among AI-verified physical stores (6 stores) , followed by USPS (15.8%) and FedEx (15.8%) .

Base: 15 AI-verified physical stores with detectable shipping carriers (14.7% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 31.6%

6 stores

USPS 15.8%

3 stores

FedEx 15.8%

3 stores

DHL 10.5%

2 stores

GLS 10.5%

2 stores

1 stores

1 stores

1 stores

Visual Distribution

Distribution of top 10 LivePerson shipping carriers (December 2025)
Distribution of shipping carriers in LivePerson e-commerce stores
Shipping Carrier Store Count Market Share
UPS 6 31.58%
USPS 3 15.79%
FedEx 3 15.79%
DHL 2 10.53%
GLS 2 10.53%
Hermes 1 5.26%
Royal Mail 1 5.26%
Canada Post 1 5.26%

Store Launch Timeline

Over the past 12 months, 22 new stores were launched in LivePerson , with the highest activity in 2025-11 (19 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-11 86.4%

19 stores launched

2025-10 4.5%

1 stores launched

2025-09 4.5%

1 stores launched

2025-05 4.5%

1 stores launched

Monthly Trend

Monthly store launches in LivePerson (December 2025)
Monthly store launches in LivePerson over the past 12 months
Month Stores Launched Percentage
2025-11 19 86.36%
2025-10 1 4.55%
2025-09 1 4.55%
2025-05 1 4.55%

Active Stores by Launch Year

Currently, 85 active stores in LivePerson are tracked in our database , with the most stores launched in 2025 (22 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 25.9%

22 active stores

2021 1.2%

1 active stores

2020 2.4%

2 active stores

2018 2.4%

2 active stores

2017 4.7%

4 active stores

2016 1.2%

1 active stores

2015 2.4%

2 active stores

2012 4.7%

4 active stores

2011 1.2%

1 active stores

2010 7.1%

6 active stores

2009 5.9%

5 active stores

2008 5.9%

5 active stores

2007 3.5%

3 active stores

2006 2.4%

2 active stores

2005 3.5%

3 active stores

Distribution by Launch Year

Active stores in LivePerson by original launch year (December 2025)
Active stores in LivePerson by launch year
Launch Year Active Stores Percentage
2025 22 25.88%
2021 1 1.18%
2020 2 2.35%
2018 2 2.35%
2017 4 4.71%
2016 1 1.18%
2015 2 2.35%
2012 4 4.71%
2011 1 1.18%
2010 6 7.06%
2009 5 5.88%
2008 5 5.88%
2007 3 3.53%
2006 2 2.35%
2005 3 3.53%
2004 1 1.18%
2003 3 3.53%
2002 7 8.24%
2001 1 1.18%
2000 4 4.71%
1999 3 3.53%
1998 1 1.18%
1997 1 1.18%
1995 1 1.18%

Social Media Usage

Facebook leads with 27.0% among stores with at least one detectable social profile (43 stores) , followed by Instagram (22.6%) and YouTube (15.1%) .

Base: 53 stores with any detectable social profile (52.0% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 27.0%

43 stores

Instagram 22.6%

36 stores

YouTube 15.1%

24 stores

Pinterest 14.5%

23 stores

Twitter 12.6%

20 stores

TikTok 4.4%

7 stores

WhatsApp 1.9%

3 stores

LinkedIn 1.3%

2 stores

X 0.6%

1 stores

Visual Distribution

Distribution of social media platforms in LivePerson (December 2025)
Distribution of social media platforms in LivePerson e-commerce stores
Social Platform Store Count Market Share
Facebook 43 27.04%
Instagram 36 22.64%
YouTube 24 15.09%
Pinterest 23 14.47%
Twitter 20 12.58%
TikTok 7 4.40%
WhatsApp 3 1.89%
LinkedIn 2 1.26%
X 1 0.63%

Geographic Distribution

United States leads with 54.0% (47 AI-verified stores) , followed by France (6.9%) and Hong Kong (4.6%) .

Base: 87 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.

Top 10 Countries

47 AI-verified stores

6 AI-verified stores

4 AI-verified stores

4 AI-verified stores

4 AI-verified stores

India 3.4%

3 AI-verified stores

Spain 2.3%

2 AI-verified stores

2 AI-verified stores

2 AI-verified stores

2 AI-verified stores

Visual Distribution

Geographic distribution of stores using LivePerson (December 2025)
Geographic distribution of stores using LivePerson
Country AI-Verified Store Count Market Share
United States 47 54.02%
France 6 6.90%
Hong Kong 4 4.60%
Germany 4 4.60%
United Kingdom 4 4.60%
India 3 3.45%
Spain 2 2.30%
Russia 2 2.30%
Canada 2 2.30%
Belgium 2 2.30%
Italy 2 2.30%
Netherlands 2 2.30%
South Korea 1 1.15%
Greece 1 1.15%
Argentina 1 1.15%
Switzerland 1 1.15%
Indonesia 1 1.15%
Czechia 1 1.15%
Ireland 1 1.15%
Romania 0 0.00%

Dataset Coverage

Field Rows count Coverage
Website 102.0 100.00%
Emails 29.0 28.43%
Phones 22.0 21.57%
Ecommerce platform 102.0 100.00%
Couriers 15.0 14.71%
Payment Providers 19.0 18.63%
Categories 75.0 73.53%
Social Media 53.0 51.96%

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Frequently Asked Questions

What data is included in the LivePerson E-commerce Database?

Our database covers over 88.0 LivePerson physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.

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We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.

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Absolutely! Contact us to request a free sample dataset customized to your needs. We're happy to provide demos and answer any questions.

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