Intercom Technology Adoption in E-commerce
Discover 79.0 verified e-commerce stores using Intercom. Analyze technology adoption, market trends, integration patterns, and business insights.
Detected across 190.0 domains. 79.0 verified as active stores with physical delivery.
· · Next full refresh: April 2026
79.0 verified active stores out of 190.0 detected · 41.6% verification rate
E-commerce Platforms Distribution
WooCommerce leads with 65.8% of stores with physical delivery (52 stores) , followed by Custom (12.7%) and Salesforce Commerce Cloud (10.1%) .
Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
52 stores
10 stores
8 stores
4 stores
3 stores
2 stores
0 stores
0 stores
0 stores
0 stores
Visual Distribution
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| WooCommerce | 52 | 65.82% |
| Custom | 10 | 12.66% |
| Salesforce Commerce Cloud | 8 | 10.13% |
| Shopify | 4 | 5.06% |
| PrestaShop | 3 | 3.80% |
| Magento | 2 | 2.53% |
| Podia | 0 | 0.00% |
| Ecwid | 0 | 0.00% |
| EasyStore | 0 | 0.00% |
| ThriveCart | 0 | 0.00% |
| FastSpring | 0 | 0.00% |
| WooCommerce, EasyDigitalDownloads | 0 | 0.00% |
| EasyDigitalDownloads | 0 | 0.00% |
| Kajabi | 0 | 0.00% |
| 1C-Bitrix | 0 | 0.00% |
All Stores Distribution
WooCommerce holds 66.3% share of all Intercom e-commerce stores (114) , with Custom at 5.8% and Salesforce Commerce Cloud at 4.7% (March 2026) .
Note: This broader view includes all domains where e-commerce signals were detected, useful for lead generation and competitive analysis. Some may be inactive or non-transactional. For verified active stores, see the default view above.
Top 10 Platforms (All Stores)
114 stores
10 stores
8 stores
9 stores
6 stores
13 stores
2 stores
1 stores
1 stores
1 stores
Visual Distribution
| Platform | Total Stores | Percentage |
|---|---|---|
| WooCommerce | 114 | 66.28% |
| Custom | 10 | 5.81% |
| Salesforce Commerce Cloud | 8 | 4.65% |
| Shopify | 9 | 5.23% |
| PrestaShop | 6 | 3.49% |
| Magento | 13 | 7.56% |
| Podia | 2 | 1.16% |
| Ecwid | 1 | 0.58% |
| EasyStore | 1 | 0.58% |
| ThriveCart | 1 | 0.58% |
| FastSpring | 2 | 1.16% |
| WooCommerce, EasyDigitalDownloads | 1 | 0.58% |
| EasyDigitalDownloads | 1 | 0.58% |
| Kajabi | 1 | 0.58% |
| 1C-Bitrix | 2 | 1.16% |
Categories Distribution
Health & Beauty leads with 43.1% of all stores (22 stores) , followed by Furniture & Home Decor (25.5%) and Food & Beverages (9.8%) .
Base: 51 AI-verified stores with physical delivery and detected product categories (64.6% of all verified stores). Percentages show share of stores within each category.
Top 10 Categories
22 stores
13 stores
5 stores
3 stores
3 stores
2 stores
1 stores
1 stores
1 stores
Visual Distribution
| Category | Number of Stores | Percentage |
|---|---|---|
| Health & Beauty | 22 | 43.14% |
| Furniture & Home Decor | 13 | 25.49% |
| Food & Beverages | 5 | 9.80% |
| Tools & Hardware | 3 | 5.88% |
| Vehicles & Parts | 3 | 5.88% |
| Electronics & Technology | 2 | 3.92% |
| Toys & Games | 1 | 1.96% |
| Pets & Pet Supplies | 1 | 1.96% |
| Collectibles & Hobbies | 1 | 1.96% |
Payment Providers Distribution
PayPal leads with 18.6% among AI-verified physical stores (11 stores) , followed by Klarna (13.6%) and VISA (8.5%) .
Base: 49 AI-verified physical stores with detectable payment providers (25.8% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
11 stores
8 stores
5 stores
5 stores
4 stores
4 stores
3 stores
3 stores
3 stores
3 stores
Visual Distribution
| Payment Provider | Store Count | Market Share |
|---|---|---|
| PayPal | 11 | 18.64% |
| Klarna | 8 | 13.56% |
| VISA | 5 | 8.47% |
| American Express | 5 | 8.47% |
| Apple Pay | 4 | 6.78% |
| Stripe Connect | 4 | 6.78% |
| Interac e-Transfer | 3 | 5.08% |
| MasterCard | 3 | 5.08% |
| Mollie | 3 | 5.08% |
| Google Pay | 3 | 5.08% |
| Bancontact | 2 | 3.39% |
| PayPal Credit | 2 | 3.39% |
| Bolt | 2 | 3.39% |
| JCB | 2 | 3.39% |
| Amazon Pay | 2 | 3.39% |
Shipping Carriers Distribution
DHL leads with 18.0% among AI-verified physical stores (9 stores) , followed by UPS (14.0%) and FedEx (12.0%) .
Base: 28 AI-verified physical stores with detectable shipping carriers (14.7% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
9 stores
7 stores
6 stores
5 stores
3 stores
3 stores
3 stores
2 stores
2 stores
2 stores
Visual Distribution
| Shipping Carrier | Store Count | Market Share |
|---|---|---|
| DHL | 9 | 18.00% |
| UPS | 7 | 14.00% |
| FedEx | 6 | 12.00% |
| DPD | 5 | 10.00% |
| GLS | 3 | 6.00% |
| PostNL | 3 | 6.00% |
| Canada Post | 3 | 6.00% |
| Deutsche Post | 2 | 4.00% |
| Mondial Relay | 2 | 4.00% |
| Chronopost | 2 | 4.00% |
| Colissimo | 2 | 4.00% |
| USPS | 2 | 4.00% |
| Purolator | 2 | 4.00% |
| Hermes | 1 | 2.00% |
| La Poste | 1 | 2.00% |
Store Launch Timeline
Over the past 12 months, 12 new stores were launched in Intercom , with the highest activity in 2025-12 (1 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
1 stores launched
4 stores launched
1 stores launched
1 stores launched
2 stores launched
2 stores launched
1 stores launched
Monthly Trend
| Month | Stores Launched | Percentage |
|---|---|---|
| 2025-12 | 1 | 8.33% |
| 2025-10 | 4 | 33.33% |
| 2025-08 | 1 | 8.33% |
| 2025-06 | 1 | 8.33% |
| 2025-05 | 2 | 16.67% |
| 2025-04 | 2 | 16.67% |
| 2025-03 | 1 | 8.33% |
Active Stores by Launch Year
Currently, 79 active stores in Intercom are tracked in our database , with the most stores launched in 2025 (13 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
13 active stores
8 active stores
5 active stores
10 active stores
3 active stores
10 active stores
3 active stores
3 active stores
3 active stores
2 active stores
3 active stores
2 active stores
1 active stores
2 active stores
2 active stores
Distribution by Launch Year
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2025 | 13 | 16.46% |
| 2024 | 8 | 10.13% |
| 2023 | 5 | 6.33% |
| 2022 | 10 | 12.66% |
| 2021 | 3 | 3.80% |
| 2020 | 10 | 12.66% |
| 2019 | 3 | 3.80% |
| 2018 | 3 | 3.80% |
| 2017 | 3 | 3.80% |
| 2015 | 2 | 2.53% |
| 2014 | 3 | 3.80% |
| 2013 | 2 | 2.53% |
| 2012 | 1 | 1.27% |
| 2011 | 2 | 2.53% |
| 2010 | 2 | 2.53% |
| 2008 | 1 | 1.27% |
| 2003 | 1 | 1.27% |
| 2002 | 1 | 1.27% |
| 2001 | 1 | 1.27% |
| 2000 | 3 | 3.80% |
| 1999 | 1 | 1.27% |
| 1997 | 1 | 1.27% |
Geographic Distribution
United States leads with 23.3% (17 AI-verified stores) , followed by Germany (15.1%) and Netherlands (9.6%) .
Base: 73 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.
Top 10 Countries
17 AI-verified stores
11 AI-verified stores
7 AI-verified stores
5 AI-verified stores
5 AI-verified stores
4 AI-verified stores
3 AI-verified stores
3 AI-verified stores
3 AI-verified stores
3 AI-verified stores
Visual Distribution
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 17 | 23.29% |
| Germany | 11 | 15.07% |
| Netherlands | 7 | 9.59% |
| Switzerland | 5 | 6.85% |
| United Kingdom | 5 | 6.85% |
| France | 4 | 5.48% |
| Italy | 3 | 4.11% |
| Belgium | 3 | 4.11% |
| Sweden | 3 | 4.11% |
| Spain | 3 | 4.11% |
| Canada | 2 | 2.74% |
| Australia | 2 | 2.74% |
| Luxembourg | 1 | 1.37% |
| Norway | 1 | 1.37% |
| South Africa | 1 | 1.37% |
| Israel | 1 | 1.37% |
| Denmark | 1 | 1.37% |
| Georgia | 1 | 1.37% |
| Sao Tome and Principe | 1 | 1.37% |
| Cocos (Keeling) Islands | 1 | 1.37% |
Featured Stores
A selection of notable and recently launched stores in this segment.
Notable Stores
A sample of well-known stores in this segment tracked by ShopRank.
Custom
WooCommerce - Health & Beauty
PrestaShop
Custom
Custom
Data Coverage
| Field | Rows count | Coverage |
|---|---|---|
| Website | 190.0 | 100.00% |
| Emails | 60.0 | 31.58% |
| Phones | 70.0 | 36.84% |
| Ecommerce platform | 172.0 | 90.53% |
| Couriers | 28.0 | 14.74% |
| Payment Providers | 49.0 | 25.79% |
| Categories | 58.0 | 30.53% |
| Social Media | 130.0 | 68.42% |
Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.
Market Intelligence
On-demand market analysis
Self-service access to market data and insights
- Search and segment stores by any criteria
- API integration for automated workflows
- Monthly data refreshes
- Market sizing and segmentation
Strategic Intelligence
Custom research and competitive analysis
Tailored intelligence for strategic decisions
- Custom market reports and analysis
- Competitive landscape monitoring
- Dedicated analyst support
- Flexible licensing and enterprise pricing
Market Intelligence
Understand the Intercom e-commerce landscape:
Analyze 79.0 verified e-commerce stores on Intercom - technology adoption, market share, competitive positioning.
- Track Competitive Shifts
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Monitor platform migrations, technology adoption, and market share changes across Intercom e-commerce.
- Size Your Addressable Market
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Segment stores by platform, category, traffic tier, and payment infrastructure to quantify your market opportunity.
- Monitor Adoption Trends
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Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.
Data Access
- Interactive search and filtering via web app
- REST API for programmatic access and automation
- Monthly data refreshes with historical tracking
Use Cases
- Competitive intelligence and market sizing
- Technology adoption and platform migration analysis
- Sales prospecting and account-based targeting
- Investment research and due diligence
Frequently Asked Questions
- What data is included in the Intercom e-commerce intelligence?
-
We track 79.0 verified Intercom e-commerce stores with 50+ data points per store: e-commerce platform, product counts, categories, payment providers, shipping carriers, estimated traffic, technology stack, and verified business contacts.
- How is the data collected and how often is it updated?
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We continuously crawl 300M+ domains using proprietary web crawlers, AI classification, and technology fingerprinting. The database is refreshed monthly, so you always work with current market data.
- How do I access the data?
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Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →
- Can I filter by specific segments?
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Yes. You can segment by country, platform, store size, product category, payment provider, shipping carrier, traffic tier, and more. All filtering is available through both the web app and API.
- Do you offer enterprise or custom licensing?
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Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.
Social Media Usage
Instagram leads with 28.9% among stores with at least one detectable social profile (59 stores) , followed by Facebook (24.0%) and LinkedIn (15.2%) .
Base: 130 stores with any detectable social profile (68.4% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
59 stores
49 stores
31 stores
19 stores
18 stores
9 stores
9 stores
9 stores
1 stores
Visual Distribution