Hotjar Technology Adoption in E-commerce

Discover 592.0 e-commerce stores using Hotjar. Analyze technology adoption, market trends, integration patterns, and business insights.

· · Next full refresh: December 2025

E-commerce Platforms Distribution

Custom leads with 74.5% of stores with physical delivery (433 stores) , followed by Shopify (6.2%) and WooCommerce (4.8%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 74.5%

433 stores

36 stores

28 stores

22 stores

21 stores

5 stores

5 stores

Miva 0.7%

4 stores

VTEX 0.5%

3 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (November 2025)
E-commerce platforms distribution for stores with physical delivery in Hotjar
Platform Stores with Physical Delivery Percentage
Custom 433 74.53%
Shopify 36 6.20%
WooCommerce 28 4.82%
Magento 22 3.79%
PrestaShop 21 3.61%
Salesforce Commerce Cloud 13 2.24%
SAP Commerce Cloud 5 0.86%
OpenCart 5 0.86%
Miva 4 0.69%
VTEX 3 0.52%
Gomag 3 0.52%
YouCan 3 0.52%
Shopware 2 0.34%
Wix eCommerce 2 0.34%
Loja Integrada 1 0.17%

All Stores Distribution

Custom holds 9.3% share of all Hotjar e-commerce stores (433) , with Shopify at 35.9% and WooCommerce at 35.1% (November 2025) .

Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.

Top 10 Platforms (All Stores)

433 stores

Shopify 35.9%

1,669 stores

1,630 stores

351 stores

227 stores

13 stores

41 stores

Miva 0.8%

39 stores

VTEX 0.9%

44 stores

Visual Distribution

Distribution of top 10 platforms by all stores (November 2025)
E-commerce platforms distribution for all stores in Hotjar
Platform Total Stores Percentage
Custom 433 9.32%
Shopify 1669 35.92%
WooCommerce 1630 35.08%
Magento 351 7.55%
PrestaShop 227 4.89%
Salesforce Commerce Cloud 34 0.73%
SAP Commerce Cloud 13 0.28%
OpenCart 41 0.88%
Miva 39 0.84%
VTEX 44 0.95%
Gomag 16 0.34%
YouCan 16 0.34%
Shopware 23 0.50%
Wix eCommerce 92 1.98%
Loja Integrada 18 0.39%

Categories Distribution

Home & Garden leads with 19.5% of all stores (73 stores) , followed by Health & Beauty (14.4%) and Clothing & Accessories (12.3%) .

Top 10 Categories

Home & Garden 19.5%

73 stores

Health & Beauty 14.4%

54 stores

Clothing & Accessories 12.3%

46 stores

Vehicles & Parts 10.4%

39 stores

Food & Beverages 7.2%

27 stores

Electronics & Technology 6.4%

24 stores

Business & Industrial 5.3%

20 stores

Furniture & Home Decor 4.5%

17 stores

Books & Media 4.3%

16 stores

Tools & Hardware 4.3%

16 stores

Visual Distribution

Distribution of top 10 Hotjar store categories (November 2025)
Distribution of categories in Hotjar e-commerce stores
Category Number of Stores Percentage
Home & Garden 73 19.47%
Health & Beauty 54 14.40%
Clothing & Accessories 46 12.27%
Vehicles & Parts 39 10.40%
Food & Beverages 27 7.20%
Electronics & Technology 24 6.40%
Business & Industrial 20 5.33%
Furniture & Home Decor 17 4.53%
Books & Media 16 4.27%
Tools & Hardware 16 4.27%
Jewelry & Watches 14 3.73%
Sporting Goods & Outdoor Gear 13 3.47%
Arts & Entertainment 7 1.87%
Gifts & Special Occasions 5 1.33%
Pets & Pet Supplies 4 1.07%

Payment Providers Distribution

PayPal leads with 18.9% among AI-verified physical stores (23 stores) , followed by MasterCard (14.8%) and American Express (9.8%) .

Base: 660 AI-verified physical stores with detectable payment providers (10.3% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 18.9%

23 stores

18 stores

12 stores

Bolt 9.8%

12 stores

11 stores

9 stores

VISA 6.6%

8 stores

JCB 4.1%

5 stores

5 stores

5 stores

Visual Distribution

Distribution of top 10 Hotjar payment providers (November 2025)
Distribution of payment providers in Hotjar e-commerce stores
Payment Provider Store Count Market Share
PayPal 23 18.85%
MasterCard 18 14.75%
American Express 12 9.84%
Bolt 12 9.84%
Klarna 11 9.02%
Stripe Connect 9 7.38%
VISA 8 6.56%
JCB 5 4.10%
Apple Pay 5 4.10%
Paddle 5 4.10%
AfterPay 4 3.28%
Google Pay 4 3.28%
Mollie 2 1.64%
BitCoin 2 1.64%
Affirm 2 1.64%

Shipping Carriers Distribution

UPS leads with 15.7% among AI-verified physical stores (13 stores) , followed by DHL (14.5%) and FedEx (13.3%) .

Base: 566 AI-verified physical stores with detectable shipping carriers (8.8% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 15.7%

13 stores

DHL 14.5%

12 stores

FedEx 13.3%

11 stores

GLS 10.8%

9 stores

DPD 9.6%

8 stores

Estes 6.0%

5 stores

4 stores

4 stores

TNT 4.8%

4 stores

USPS 3.6%

3 stores

Visual Distribution

Distribution of top 10 Hotjar shipping carriers (November 2025)
Distribution of shipping carriers in Hotjar e-commerce stores
Shipping Carrier Store Count Market Share
UPS 13 15.66%
DHL 12 14.46%
FedEx 11 13.25%
GLS 9 10.84%
DPD 8 9.64%
Estes 5 6.02%
Schenker 4 4.82%
Australia Post 4 4.82%
TNT 4 4.82%
USPS 3 3.61%
Hermes 3 3.61%
Magyar Posta 2 2.41%
Correios 2 2.41%
Bpost 2 2.41%
ASM 1 1.20%

Store Launch Timeline

Over the past 12 months, 16 new stores were launched in Hotjar , with the highest activity in 2025-10 (3 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-10 18.8%

3 stores launched

2025-09 6.3%

1 stores launched

2025-08 6.3%

1 stores launched

2025-07 6.3%

1 stores launched

2025-04 18.8%

3 stores launched

2025-03 6.3%

1 stores launched

2025-02 12.5%

2 stores launched

2025-01 12.5%

2 stores launched

2024-11 12.5%

2 stores launched

Monthly Trend

Monthly store launches in Hotjar (November 2025)
Monthly store launches in Hotjar over the past 12 months
Month Stores Launched Percentage
2025-10 3 18.75%
2025-09 1 6.25%
2025-08 1 6.25%
2025-07 1 6.25%
2025-04 3 18.75%
2025-03 1 6.25%
2025-02 2 12.50%
2025-01 2 12.50%
2024-11 2 12.50%

Active Stores by Launch Year

Currently, 574 active stores in Hotjar are tracked in our database , with the most stores launched in 2025 (14 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 2.4%

14 active stores

2024 5.2%

30 active stores

2023 6.1%

35 active stores

2022 7.0%

40 active stores

2021 7.7%

44 active stores

2020 8.2%

47 active stores

2019 7.8%

45 active stores

2018 5.9%

34 active stores

2017 5.1%

29 active stores

2016 3.3%

19 active stores

2015 2.3%

13 active stores

2014 3.3%

19 active stores

2013 4.0%

23 active stores

2012 3.1%

18 active stores

2011 3.3%

19 active stores

Distribution by Launch Year

Active stores in Hotjar by original launch year (November 2025)
Active stores in Hotjar by launch year
Launch Year Active Stores Percentage
2025 14 2.44%
2024 30 5.23%
2023 35 6.10%
2022 40 6.97%
2021 44 7.67%
2020 47 8.19%
2019 45 7.84%
2018 34 5.92%
2017 29 5.05%
2016 19 3.31%
2015 13 2.26%
2014 19 3.31%
2013 23 4.01%
2012 18 3.14%
2011 19 3.31%
2010 7 1.22%
2009 6 1.05%
2008 15 2.61%
2007 14 2.44%
2006 11 1.92%
2005 8 1.39%
2004 9 1.57%
2003 9 1.57%
2002 9 1.57%
2001 7 1.22%
2000 11 1.92%
1999 10 1.74%
1998 6 1.05%
1997 9 1.57%
1996 9 1.57%
1995 5 0.87%

Social Media Usage

Facebook leads with 29.7% among stores with at least one detectable social profile (422 stores) , followed by Instagram (25.1%) and YouTube (13.6%) .

Base: 4,865 stores with any detectable social profile (75.9% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 29.7%

422 stores

Instagram 25.1%

357 stores

YouTube 13.6%

193 stores

Twitter 10.4%

147 stores

LinkedIn 7.5%

106 stores

TikTok 5.3%

75 stores

Pinterest 3.2%

46 stores

WhatsApp 3.2%

45 stores

X 1.8%

25 stores

Reddit 0.3%

4 stores

Visual Distribution

Distribution of social media platforms in Hotjar (November 2025)
Distribution of social media platforms in Hotjar e-commerce stores
Social Platform Store Count Market Share
Facebook 422 29.72%
Instagram 357 25.14%
YouTube 193 13.59%
Twitter 147 10.35%
LinkedIn 106 7.46%
TikTok 75 5.28%
Pinterest 46 3.24%
WhatsApp 45 3.17%
X 25 1.76%
Reddit 4 0.28%

Geographic Distribution

United States leads with 21.2% (88 AI-verified stores) , followed by Norway (14.9%) and Brazil (7.7%) .

Base: 416 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.

Top 10 Countries

88 AI-verified stores

Norway 14.9%

62 AI-verified stores

32 AI-verified stores

Spain 7.0%

29 AI-verified stores

28 AI-verified stores

20 AI-verified stores

17 AI-verified stores

16 AI-verified stores

14 AI-verified stores

14 AI-verified stores

Visual Distribution

Geographic distribution of stores using Hotjar (November 2025)
Geographic distribution of stores using Hotjar
Country AI-Verified Store Count Market Share
United States 88 21.15%
Norway 62 14.90%
Brazil 32 7.69%
Spain 29 6.97%
United Kingdom 28 6.73%
France 20 4.81%
Netherlands 17 4.09%
Australia 16 3.85%
Mexico 14 3.37%
Czechia 14 3.37%
Italy 12 2.88%
Canada 11 2.64%
Iran 11 2.64%
Poland 11 2.64%
Hungary 10 2.40%
India 9 2.16%
Turkey 9 2.16%
Slovakia 8 1.92%
Argentina 8 1.92%
Germany 7 1.68%

Dataset Coverage

Field Rows count Coverage
Website 6.4k 100.00%
Emails 1.6k 24.45%
Phones 1.8k 27.31%
Ecommerce platform 6.1k 95.01%
Couriers 566.0 8.83%
Payment Providers 660.0 10.30%
Categories 416.0 6.49%
Social Media 4.9k 75.92%

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Frequently Asked Questions

What data is included in the Hotjar E-commerce Database?

Our database covers over 592.0 Hotjar physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.

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