Hotjar Technology Adoption in E-commerce

Discover 6.7k e-commerce stores using Hotjar. Analyze technology adoption, market trends, integration patterns, and business insights.

· · Next full refresh: December 2025

E-commerce Platforms Distribution

Custom leads with 97.7% of stores with physical delivery (6,522 stores) , followed by Shopify (0.6%) and WooCommerce (0.5%) .

Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 97.7%

6,522 stores

37 stores

31 stores

23 stores

22 stores

5 stores

5 stores

Miva 0.1%

4 stores

3 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (November 2025)
E-commerce platforms distribution for stores with physical delivery in Hotjar
Platform Stores with Physical Delivery Percentage
Custom 6522 97.69%
Shopify 37 0.55%
WooCommerce 31 0.46%
Magento 23 0.34%
PrestaShop 22 0.33%
Salesforce Commerce Cloud 13 0.19%
SAP Commerce Cloud 5 0.07%
OpenCart 5 0.07%
Miva 4 0.06%
YouCan 3 0.04%
VTEX 3 0.04%
Gomag 3 0.04%
Wix eCommerce 2 0.03%
Shopware 2 0.03%
Ikas 1 0.01%

All Stores Distribution

Custom holds 59.8% share of all Hotjar e-commerce stores (6,522) , with Shopify at 16.4% and WooCommerce at 15.4% (November 2025) .

Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.

Top 10 Platforms (All Stores)

Custom 59.8%

6,522 stores

Shopify 16.4%

1,792 stores

1,678 stores

357 stores

229 stores

13 stores

44 stores

Miva 0.4%

39 stores

16 stores

Visual Distribution

Distribution of top 10 platforms by all stores (November 2025)
E-commerce platforms distribution for all stores in Hotjar
Platform Total Stores Percentage
Custom 6522 59.82%
Shopify 1792 16.44%
WooCommerce 1678 15.39%
Magento 357 3.27%
PrestaShop 229 2.10%
Salesforce Commerce Cloud 34 0.31%
SAP Commerce Cloud 13 0.12%
OpenCart 44 0.40%
Miva 39 0.36%
YouCan 16 0.15%
VTEX 43 0.39%
Gomag 17 0.16%
Wix eCommerce 93 0.85%
Shopware 23 0.21%
Ikas 3 0.03%

Categories Distribution

Vehicles & Parts leads with 14.6% of all stores (672 stores) , followed by Health & Beauty (13.7%) and Business & Industrial (12.0%) .

Top 10 Categories

Vehicles & Parts 14.6%

672 stores

Health & Beauty 13.7%

632 stores

Business & Industrial 12.0%

554 stores

Home & Garden 11.5%

528 stores

Food & Beverages 8.9%

410 stores

Electronics & Technology 7.8%

357 stores

Clothing & Accessories 6.6%

303 stores

Furniture & Home Decor 6.2%

285 stores

Books & Media 4.0%

183 stores

Tools & Hardware 3.5%

162 stores

Visual Distribution

Distribution of top 10 Hotjar store categories (November 2025)
Distribution of categories in Hotjar e-commerce stores
Category Number of Stores Percentage
Vehicles & Parts 672 14.61%
Health & Beauty 632 13.74%
Business & Industrial 554 12.04%
Home & Garden 528 11.48%
Food & Beverages 410 8.91%
Electronics & Technology 357 7.76%
Clothing & Accessories 303 6.59%
Furniture & Home Decor 285 6.19%
Books & Media 183 3.98%
Tools & Hardware 162 3.52%
Arts & Entertainment 138 3.00%
Sporting Goods & Outdoor Gear 130 2.83%
Gifts & Special Occasions 109 2.37%
Jewelry & Watches 70 1.52%
Pets & Pet Supplies 68 1.48%

Payment Providers Distribution

PayPal leads with 20.2% among AI-verified physical stores (239 stores) , followed by MasterCard (11.5%) and Stripe Connect (11.4%) .

Base: 1,466 AI-verified physical stores with detectable payment providers (11.5% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

PayPal 20.2%

239 stores

136 stores

135 stores

122 stores

Bolt 7.9%

94 stores

VISA 7.5%

89 stores

JCB 5.9%

70 stores

54 stores

50 stores

45 stores

Visual Distribution

Distribution of top 10 Hotjar payment providers (November 2025)
Distribution of payment providers in Hotjar e-commerce stores
Payment Provider Store Count Market Share
PayPal 239 20.20%
MasterCard 136 11.50%
Stripe Connect 135 11.41%
American Express 122 10.31%
Bolt 94 7.95%
VISA 89 7.52%
JCB 70 5.92%
Klarna 54 4.56%
Apple Pay 50 4.23%
Google Pay 45 3.80%
BitCoin 34 2.87%
Paddle 31 2.62%
PayU 29 2.45%
iDEAL 29 2.45%
Bancontact 26 2.20%

Shipping Carriers Distribution

UPS leads with 24.4% among AI-verified physical stores (150 stores) , followed by DHL (11.0%) and GLS (10.4%) .

Base: 1,143 AI-verified physical stores with detectable shipping carriers (9.0% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 24.4%

150 stores

DHL 11.0%

68 stores

GLS 10.4%

64 stores

DPD 9.3%

57 stores

FedEx 8.6%

53 stores

Estes 6.2%

38 stores

USPS 5.5%

34 stores

TNT 5.2%

32 stores

28 stores

TCS 3.6%

22 stores

Visual Distribution

Distribution of top 10 Hotjar shipping carriers (November 2025)
Distribution of shipping carriers in Hotjar e-commerce stores
Shipping Carrier Store Count Market Share
UPS 150 24.35%
DHL 68 11.04%
GLS 64 10.39%
DPD 57 9.25%
FedEx 53 8.60%
Estes 38 6.17%
USPS 34 5.52%
TNT 32 5.19%
Correos 28 4.55%
TCS 22 3.57%
Speedy 16 2.60%
Hermes 16 2.60%
InPost 14 2.27%
PostNL 13 2.11%
Почта России 11 1.79%

Store Launch Timeline

Over the past 12 months, 27 new stores were launched in Hotjar , with the highest activity in 2025-10 (4 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-10 14.8%

4 stores launched

2025-09 3.7%

1 stores launched

2025-08 11.1%

3 stores launched

2025-07 3.7%

1 stores launched

2025-05 3.7%

1 stores launched

2025-04 7.4%

2 stores launched

2025-03 3.7%

1 stores launched

2025-02 7.4%

2 stores launched

2025-01 7.4%

2 stores launched

2024-12 11.1%

3 stores launched

2024-11 25.9%

7 stores launched

Monthly Trend

Monthly store launches in Hotjar (November 2025)
Monthly store launches in Hotjar over the past 12 months
Month Stores Launched Percentage
2025-10 4 14.81%
2025-09 1 3.70%
2025-08 3 11.11%
2025-07 1 3.70%
2025-05 1 3.70%
2025-04 2 7.41%
2025-03 1 3.70%
2025-02 2 7.41%
2025-01 2 7.41%
2024-12 3 11.11%
2024-11 7 25.93%

Active Stores by Launch Year

Currently, 6,489 active stores in Hotjar are tracked in our database , with the most stores launched in 2025 (17 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 0.3%

17 active stores

2024 6.7%

436 active stores

2023 7.5%

486 active stores

2022 7.3%

476 active stores

2021 8.4%

543 active stores

2020 8.5%

554 active stores

2019 7.0%

452 active stores

2018 7.0%

454 active stores

2017 6.5%

423 active stores

2016 3.3%

217 active stores

2015 2.3%

148 active stores

2014 2.9%

186 active stores

2013 3.4%

222 active stores

2012 2.4%

157 active stores

2011 2.3%

147 active stores

Distribution by Launch Year

Active stores in Hotjar by original launch year (November 2025)
Active stores in Hotjar by launch year
Launch Year Active Stores Percentage
2025 17 0.26%
2024 436 6.72%
2023 486 7.49%
2022 476 7.34%
2021 543 8.37%
2020 554 8.54%
2019 452 6.97%
2018 454 7.00%
2017 423 6.52%
2016 217 3.34%
2015 148 2.28%
2014 186 2.87%
2013 222 3.42%
2012 157 2.42%
2011 147 2.27%
2010 125 1.93%
2009 141 2.17%
2008 137 2.11%
2007 132 2.03%
2006 92 1.42%
2005 90 1.39%
2004 116 1.79%
2003 107 1.65%
2002 91 1.40%
2001 124 1.91%
2000 111 1.71%
1999 87 1.34%
1998 81 1.25%
1997 62 0.96%
1996 61 0.94%
1995 14 0.22%

Social Media Usage

Facebook leads with 28.4% among stores with at least one detectable social profile (4,296 stores) , followed by Instagram (24.2%) and YouTube (13.9%) .

Base: 9,573 stores with any detectable social profile (75.2% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 28.4%

4,296 stores

Instagram 24.2%

3,663 stores

YouTube 13.9%

2,103 stores

LinkedIn 11.5%

1,743 stores

Twitter 10.0%

1,522 stores

WhatsApp 3.5%

530 stores

TikTok 3.2%

481 stores

Pinterest 3.0%

451 stores

X 2.0%

301 stores

Vimeo 0.4%

58 stores

Visual Distribution

Distribution of social media platforms in Hotjar (November 2025)
Distribution of social media platforms in Hotjar e-commerce stores
Social Platform Store Count Market Share
Facebook 4296 28.36%
Instagram 3663 24.18%
YouTube 2103 13.88%
LinkedIn 1743 11.51%
Twitter 1522 10.05%
WhatsApp 530 3.50%
TikTok 481 3.18%
Pinterest 451 2.98%
X 301 1.99%
Vimeo 58 0.38%

Geographic Distribution

United States leads with 24.2% (1,128 AI-verified stores) , followed by Spain (8.5%) and Netherlands (6.2%) .

Base: 4,658 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.

Top 10 Countries

1,128 AI-verified stores

Spain 8.5%

395 AI-verified stores

288 AI-verified stores

282 AI-verified stores

270 AI-verified stores

265 AI-verified stores

212 AI-verified stores

206 AI-verified stores

165 AI-verified stores

Italy 3.5%

164 AI-verified stores

Visual Distribution

Geographic distribution of stores using Hotjar (November 2025)
Geographic distribution of stores using Hotjar
Country AI-Verified Store Count Market Share
United States 1128 24.22%
Spain 395 8.48%
Netherlands 288 6.18%
United Kingdom 282 6.05%
Brazil 270 5.80%
Poland 265 5.69%
Norway 212 4.55%
Mexico 206 4.42%
Australia 165 3.54%
Italy 164 3.52%
France 161 3.46%
Iran 159 3.41%
Canada 153 3.28%
Ukraine 144 3.09%
Russia 130 2.79%
Hungary 126 2.71%
Chile 120 2.58%
Argentina 111 2.38%
China 90 1.93%
Turkey 89 1.91%

Dataset Coverage

Field Rows count Coverage
Website 12.7k 100.00%
Emails 5.3k 41.49%
Phones 4.5k 35.05%
Ecommerce platform 12.4k 97.43%
Couriers 1.1k 8.98%
Payment Providers 1.5k 11.52%
Categories 4.8k 37.46%
Social Media 9.6k 75.21%

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Frequently Asked Questions

What data is included in the Hotjar E-commerce Database?

Our database covers over 6.7k Hotjar physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.

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