JivoChat Technology Adoption in E-commerce

Discover 23.5k verified e-commerce stores using JivoChat. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 31.7k domains. 23.5k verified as active stores with physical delivery.

Verified stores
23.5k
active stores with physical delivery
Top country
Russia
16,223 verified stores
Top payment signal
MasterCard
4,505 detection occurrences
Top carrier signal
СДЭК
4,324 detection occurrences
Top category
Tools & Hardware
3,807 verified stores

This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.

23.5k verified active stores out of 31.7k detected · 74.2% verification rate

E-commerce Platforms Distribution

Custom stores with 34.7% of stores with physical delivery (8,168 stores) , followed by 1C-Bitrix (23.0%) and WooCommerce (20.5%) .

Base: 23,546 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 34.7%

8,168 stores

5,407 stores

4,832 stores

786 stores

Tray 2.1%

486 stores

333 stores

miniShop2 1.4%

327 stores

267 stores

253 stores

CS-Cart, CS Cart 1.1%

248 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (June 2026)
E-commerce platforms distribution for stores with physical delivery in JivoChat
Platform Stores with Physical Delivery Percentage
Custom 8168 34.69%
1C-Bitrix 5407 22.96%
WooCommerce 4832 20.52%
OpenCart 786 3.34%
Tray 486 2.06%
Ticimax 333 1.41%
miniShop2 327 1.39%
Shopify 267 1.13%
PrestaShop 253 1.07%
CS-Cart, CS Cart 248 1.05%
Show broader dataset (all e-commerce signals)

Websites with E-commerce Signals

Custom holds 25.8% share of detected JivoChat e-commerce signals (8,168) , with 1C-Bitrix at 25.7% and WooCommerce at 25.0% (June 2026) .

Base: 31,714 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.

Top 10 Platforms (All Signals)

Custom 25.8%

8,168 websites

8,144 websites

7,927 websites

921 websites

Tray 1.5%

491 websites

336 websites

miniShop2 1.4%

453 websites

283 websites

272 websites

CS-Cart, CS Cart 0.8%

249 websites

Visual Distribution

Distribution of top 10 platforms by websites with signals (June 2026)
E-commerce platforms distribution for websites with signals in JivoChat
Platform Websites with Signals Percentage
Custom 8168 25.76%
1C-Bitrix 8144 25.68%
WooCommerce 7927 25.00%
OpenCart 921 2.90%
Tray 491 1.55%
Ticimax 336 1.06%
miniShop2 453 1.43%
Shopify 283 0.89%
PrestaShop 272 0.86%
CS-Cart, CS Cart 249 0.79%

Categories Distribution

Tools & Hardware stores with 16.2% of all stores (3,807 stores) , followed by Home & Garden (10.4%) and Health & Beauty (8.8%) .

Base: 23,546 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.

Top 10 Categories

Tools & Hardware 16.2%

3,807 stores

Home & Garden 10.4%

2,459 stores

Health & Beauty 8.8%

2,081 stores

Gifts & Special Occasions 8.4%

1,980 stores

Furniture & Home Decor 8.2%

1,938 stores

Clothing & Accessories 7.3%

1,708 stores

Vehicles & Parts 7.1%

1,681 stores

Electronics & Technology 6.1%

1,425 stores

Sporting Goods & Outdoor Gear 6.0%

1,413 stores

Business & Industrial 5.7%

1,346 stores

Visual Distribution

Distribution of top 10 JivoChat store categories (June 2026)
Distribution of categories in JivoChat e-commerce stores
Category Number of Stores Percentage
Tools & Hardware 3807 16.17%
Home & Garden 2459 10.44%
Health & Beauty 2081 8.84%
Gifts & Special Occasions 1980 8.41%
Furniture & Home Decor 1938 8.23%
Clothing & Accessories 1708 7.25%
Vehicles & Parts 1681 7.14%
Electronics & Technology 1425 6.05%
Sporting Goods & Outdoor Gear 1413 6.00%
Business & Industrial 1346 5.72%

Payment Providers Distribution

MasterCard accounts for 34.8% of displayed detection occurrences (4,505 occurrences) , followed by VISA (16.4%) and PayPal (12.3%) .

Base: 12,951 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

4,505 occurrences

VISA 16.4%

2,126 occurrences

PayPal 12.3%

1,588 occurrences

QIWI 10.3%

1,337 occurrences

1,214 occurrences

JCB 6.7%

867 occurrences

481 occurrences

316 occurrences

262 occurrences

255 occurrences

Visual Distribution

Distribution of top 10 JivoChat payment providers (June 2026)
Distribution of payment providers in JivoChat e-commerce stores
Payment Provider Detection Occurrences Share of Displayed Occurrences
MasterCard 4505 34.78%
VISA 2126 16.42%
PayPal 1588 12.26%
QIWI 1337 10.32%
WebMoney 1214 9.37%
JCB 867 6.69%
Boleto 481 3.71%
American Express 316 2.44%
Apple Pay 262 2.02%
BitCoin 255 1.97%

Shipping Carriers Distribution

СДЭК accounts for 38.2% of displayed detection occurrences (4,324 occurrences) , followed by Почта России (26.4%) and DPD (10.8%) .

Base: 11,326 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

4,324 occurrences

2,992 occurrences

DPD 10.8%

1,218 occurrences

623 occurrences

UPS 4.0%

450 occurrences

441 occurrences

408 occurrences

DHL 3.6%

407 occurrences

Estes 2.1%

243 occurrences

FedEx 1.9%

220 occurrences

Visual Distribution

Distribution of top 10 JivoChat shipping carriers (June 2026)
Distribution of shipping carriers in JivoChat e-commerce stores
Shipping Carrier Detection Occurrences Share of Displayed Occurrences
СДЭК 4324 38.18%
Почта России 2992 26.42%
DPD 1218 10.75%
Correios 623 5.50%
UPS 450 3.97%
Boxberry 441 3.89%
Russian Post 408 3.60%
DHL 407 3.59%
Estes 243 2.15%
FedEx 220 1.94%

Store Launch Timeline

Over the past 12 months, 2,772 new stores were launched in JivoChat , with the highest activity in 2026-05 (126 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2026-05 4.5%

126 stores launched

2026-04 6.3%

176 stores launched

2026-03 6.3%

174 stores launched

2026-02 36.7%

1,016 stores launched

2026-01 4.0%

110 stores launched

2025-12 5.4%

149 stores launched

2025-11 7.6%

212 stores launched

2025-10 4.7%

130 stores launched

2025-09 6.1%

168 stores launched

2025-08 5.2%

145 stores launched

2025-07 10.2%

284 stores launched

2025-06 3.0%

82 stores launched

Monthly Trend

Monthly store launches in JivoChat (June 2026)
Monthly store launches in JivoChat over the past 12 months
Month Stores Launched Percentage
2026-05 126 4.55%
2026-04 176 6.35%
2026-03 174 6.28%
2026-02 1016 36.65%
2026-01 110 3.97%
2025-12 149 5.38%
2025-11 212 7.65%
2025-10 130 4.69%
2025-09 168 6.06%
2025-08 145 5.23%
2025-07 284 10.25%
2025-06 82 2.96%

Active Stores by Launch Year

Currently, 23,071 active stores in JivoChat are tracked in our database , with the most stores launched in 2026 (1,614 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2026 7.0%

1,614 active stores

2025 8.0%

1,849 active stores

2024 4.9%

1,122 active stores

2023 4.5%

1,047 active stores

2022 6.7%

1,553 active stores

2021 7.9%

1,820 active stores

2020 11.5%

2,664 active stores

2019 9.0%

2,078 active stores

2018 8.9%

2,053 active stores

2017 6.8%

1,567 active stores

2016 3.7%

857 active stores

2015 2.9%

663 active stores

2014 2.6%

589 active stores

2013 3.3%

764 active stores

2012 2.2%

506 active stores

Distribution by Launch Year

Active stores in JivoChat by original launch year (June 2026)
Active stores in JivoChat by launch year
Launch Year Active Stores Percentage
2026 1614 7.00%
2025 1849 8.01%
2024 1122 4.86%
2023 1047 4.54%
2022 1553 6.73%
2021 1820 7.89%
2020 2664 11.55%
2019 2078 9.01%
2018 2053 8.90%
2017 1567 6.79%
2016 857 3.71%
2015 663 2.87%
2014 589 2.55%
2013 764 3.31%
2012 506 2.19%

Social Media Usage

Instagram accounts for 31.1% of displayed detection occurrences (8,371 occurrences) , followed by YouTube (20.5%) and Facebook (20.1%) .

Base: 26,896 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Instagram 31.1%

8,371 occurrences

YouTube 20.5%

5,526 occurrences

Facebook 20.1%

5,410 occurrences

WhatsApp 10.9%

2,930 occurrences

Twitter 6.5%

1,744 occurrences

TikTok 3.3%

891 occurrences

LinkedIn 3.2%

861 occurrences

Pinterest 2.8%

748 occurrences

X 1.3%

347 occurrences

Vimeo 0.3%

68 occurrences

Visual Distribution

Distribution of social media platforms in JivoChat (June 2026)
Distribution of social media platforms in JivoChat e-commerce stores
Social Platform Detection Occurrences Share of Displayed Occurrences
Instagram 8371 31.12%
YouTube 5526 20.55%
Facebook 5410 20.11%
WhatsApp 2930 10.89%
Twitter 1744 6.48%
TikTok 891 3.31%
LinkedIn 861 3.20%
Pinterest 748 2.78%
X 347 1.29%
Vimeo 68 0.25%

Geographic Distribution

Russia stores with 68.9% (16,223 active verified stores) , followed by Brazil (6.1%) and Turkey (4.1%) .

Base: 23,546 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.

Top 10 Countries

Russia 68.9%

16,223 active verified stores

1,425 active verified stores

957 active verified stores

914 active verified stores

754 active verified stores

619 active verified stores

205 active verified stores

170 active verified stores

Chile 0.5%

128 active verified stores

99 active verified stores

Visual Distribution

Geographic distribution of stores using JivoChat (June 2026)
Geographic distribution of stores using JivoChat
Country AI-Verified Store Count Market Share
Russia 16223 68.90%
Brazil 1425 6.05%
Turkey 957 4.06%
United States 914 3.88%
Belarus 754 3.20%
Ukraine 619 2.63%
United Kingdom 205 0.87%
Kazakhstan 170 0.72%
Chile 128 0.54%
Canada 99 0.42%

Data Coverage

Coverage among all domains with this detected signal, including non-active profiles; not just active stores.

Field Rows count Coverage
Website 31.7k 100.00%
Emails 22.5k 70.99%
Phones 22.4k 70.70%
Ecommerce platform 31.6k 99.63%
Couriers 8.9k 27.95%
Payment Providers 7.4k 23.45%
Categories 23.3k 73.45%
Social Media 17.1k 53.84%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

On-demand market analysis

Self-service access to market data and insights

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  • Periodic index updates
  • Market sizing and segmentation
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Strategic Intelligence

Custom research and competitive analysis

Tailored intelligence for strategic decisions

  • Custom market reports and analysis
  • Competitive landscape monitoring
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  • Flexible licensing and enterprise pricing
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Market Intelligence

Understand the JivoChat e-commerce landscape:

Analyze 23.5k verified e-commerce stores on JivoChat - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across JivoChat e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

Explore Data

Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Index updates; historical datasets by agreement

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the JivoChat e-commerce intelligence?

We track 23.5k verified JivoChat e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.

How is the data collected and how often is it updated?

We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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