Genesys Cloud Technology Adoption in E-commerce

Discover 12 verified e-commerce stores using Genesys Cloud. Analyze technology adoption, market trends, integration patterns, and business insights.

Detected across 25 domains. 12 verified as active stores with physical delivery.

Verified stores
12
active stores with physical delivery
Top country
United States
6 verified stores
Top payment signal
Klarna
1 detection occurrences
Top carrier signal
UPS
2 detection occurrences
Top category
Vehicles & Parts
4 verified stores

This is a public report preview. Use the catalog, exports or API for account lists. Fields depend on your plan; coverage varies by merchant.

12 verified active stores out of 25 detected · 48.0% verification rate

E-commerce Platforms Distribution

Custom stores with 66.7% of stores with physical delivery (8 stores) , followed by WooCommerce (16.7%) and Pimcore (8.3%) .

Base: 12 active verified stores, including those without a detected platform. Rankings show leading platform combinations; displayed percentages need not sum to 100%. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.

Top 10 Platforms (Physical Delivery)

Custom 66.7%

8 stores

2 stores

1 stores

1 stores

0 stores

Visual Distribution

Distribution of top 10 platforms by stores with physical delivery (March 2026)
E-commerce platforms distribution for stores with physical delivery in Genesys Cloud
Platform Stores with Physical Delivery Percentage
Custom 8 66.67%
WooCommerce 2 16.67%
Pimcore 1 8.33%
HCL Commerce 1 8.33%
SAP Commerce Cloud 0 0.00%
Show broader dataset (all e-commerce signals)

Websites with E-commerce Signals

Custom holds 32.0% share of detected Genesys Cloud e-commerce signals (8) , with WooCommerce at 20.0% and Pimcore at 32.0% (March 2026) .

Base: 25 domains in this report's signal population, including domains without a detected platform. This is not a store count: it can include redirects and non-transactional sites. Displayed percentages need not sum to 100%.

Top 10 Platforms (All Signals)

Custom 32.0%

8 websites

5 websites

Pimcore 32.0%

8 websites

1 websites

2 websites

Visual Distribution

Distribution of top 10 platforms by websites with signals (March 2026)
E-commerce platforms distribution for websites with signals in Genesys Cloud
Platform Websites with Signals Percentage
Custom 8 32.00%
WooCommerce 5 20.00%
Pimcore 8 32.00%
HCL Commerce 1 4.00%
SAP Commerce Cloud 2 8.00%

Categories Distribution

Vehicles & Parts stores with 33.3% of all stores (4 stores) , followed by Food & Beverages (16.7%) and Furniture & Home Decor (8.3%) .

Base: 12 active verified stores, including stores without a detected category. Percentages use this full population, not only the displayed categories.

Top 10 Categories

Vehicles & Parts 33.3%

4 stores

Food & Beverages 16.7%

2 stores

Furniture & Home Decor 8.3%

1 stores

Electronics & Technology 8.3%

1 stores

Tools & Hardware 8.3%

1 stores

Clothing & Accessories 8.3%

1 stores

Home & Garden 8.3%

1 stores

Visual Distribution

Distribution of top 10 Genesys Cloud store categories (March 2026)
Distribution of categories in Genesys Cloud e-commerce stores
Category Number of Stores Percentage
Vehicles & Parts 4 33.33%
Food & Beverages 2 16.67%
Furniture & Home Decor 1 8.33%
Electronics & Technology 1 8.33%
Tools & Hardware 1 8.33%
Clothing & Accessories 1 8.33%
Home & Garden 1 8.33%

Payment Providers Distribution

Klarna accounts for 20.0% of displayed detection occurrences (1 occurrences) , followed by VISA (20.0%) and Bolt (20.0%) .

Base: 5 provider detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.

Top 10 Payment Providers

Klarna 20.0%

1 occurrences

VISA 20.0%

1 occurrences

Bolt 20.0%

1 occurrences

PayPal 20.0%

1 occurrences

1 occurrences

Visual Distribution

Distribution of top 10 Genesys Cloud payment providers (March 2026)
Distribution of payment providers in Genesys Cloud e-commerce stores
Payment Provider Detection Occurrences Share of Displayed Occurrences
Klarna 1 20.00%
VISA 1 20.00%
Bolt 1 20.00%
PayPal 1 20.00%
MasterCard 1 20.00%

Shipping Carriers Distribution

UPS accounts for 28.6% of displayed detection occurrences (2 occurrences) , followed by USPS (28.6%) and FedEx (14.3%) .

Base: 7 carrier detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.

Top 10 Shipping Carriers

UPS 28.6%

2 occurrences

USPS 28.6%

2 occurrences

FedEx 14.3%

1 occurrences

PostNL 14.3%

1 occurrences

DHL 14.3%

1 occurrences

Visual Distribution

Distribution of top 10 Genesys Cloud shipping carriers (March 2026)
Distribution of shipping carriers in Genesys Cloud e-commerce stores
Shipping Carrier Detection Occurrences Share of Displayed Occurrences
UPS 2 28.57%
USPS 2 28.57%
FedEx 1 14.29%
PostNL 1 14.29%
DHL 1 14.29%

Store Launch Timeline

Over the past 12 months, 1 new stores were launched in Genesys Cloud , with the highest activity in 2025-03 (1 stores) , demonstrating ongoing growth in the e-commerce market.

Last 12 Months

2025-03 100.0%

1 stores launched

Monthly Trend

Monthly store launches in Genesys Cloud (March 2026)
Monthly store launches in Genesys Cloud over the past 12 months
Month Stores Launched Percentage
2025-03 1 100.00%

Active Stores by Launch Year

Currently, 12 active stores in Genesys Cloud are tracked in our database , with the most stores launched in 2025 (1 stores still active) . This shows the distribution of currently active stores by their original launch year.

Active Stores by Launch Year

2025 8.3%

1 active stores

2024 8.3%

1 active stores

2021 8.3%

1 active stores

2017 25.0%

3 active stores

2003 8.3%

1 active stores

2001 8.3%

1 active stores

1998 16.7%

2 active stores

1996 8.3%

1 active stores

1995 8.3%

1 active stores

Distribution by Launch Year

Active stores in Genesys Cloud by original launch year (March 2026)
Active stores in Genesys Cloud by launch year
Launch Year Active Stores Percentage
2025 1 8.33%
2024 1 8.33%
2021 1 8.33%
2017 3 25.00%
2003 1 8.33%
2001 1 8.33%
1998 2 16.67%
1996 1 8.33%
1995 1 8.33%

Social Media Usage

Facebook accounts for 33.3% of displayed detection occurrences (9 occurrences) , followed by Instagram (29.6%) and YouTube (14.8%) .

Base: 27 social-platform detection occurrences in the displayed ranking, from active stores. One store can contribute multiple occurrences. These percentages are not the share of unique stores or all detections.

Links and embeds detected on public pages; private/hidden profiles not counted.

Top 10 Social Platforms

Facebook 33.3%

9 occurrences

Instagram 29.6%

8 occurrences

YouTube 14.8%

4 occurrences

Twitter 11.1%

3 occurrences

Pinterest 7.4%

2 occurrences

LinkedIn 3.7%

1 occurrences

Visual Distribution

Distribution of social media platforms in Genesys Cloud (March 2026)
Distribution of social media platforms in Genesys Cloud e-commerce stores
Social Platform Detection Occurrences Share of Displayed Occurrences
Facebook 9 33.33%
Instagram 8 29.63%
YouTube 4 14.81%
Twitter 3 11.11%
Pinterest 2 7.41%
LinkedIn 1 3.70%

Geographic Distribution

United States stores with 50.0% (6 active verified stores) , followed by Australia (16.7%) and Switzerland (8.3%) .

Base: 12 active verified stores, including stores with unknown country. Percentages use the full population, not only the displayed countries.

Top 10 Countries

6 active verified stores

2 active verified stores

1 active verified stores

1 active verified stores

1 active verified stores

China 8.3%

1 active verified stores

0 active verified stores

0 active verified stores

0 active verified stores

0 active verified stores

Visual Distribution

Geographic distribution of stores using Genesys Cloud (March 2026)
Geographic distribution of stores using Genesys Cloud
Country AI-Verified Store Count Market Share
United States 6 50.00%
Australia 2 16.67%
Switzerland 1 8.33%
Netherlands 1 8.33%
Canada 1 8.33%
China 1 8.33%
Costa Rica 0 0.00%
Argentina 0 0.00%
Colombia 0 0.00%
Guatemala 0 0.00%

Data Coverage

Coverage among all domains with this detected signal, including non-active profiles; not just active stores.

Field Rows count Coverage
Website 25 100.00%
Emails 5 20.00%
Phones 7 28.00%
Ecommerce platform 24 96.00%
Couriers 4 16.00%
Payment Providers 2 8.00%
Categories 13 52.00%
Social Media 21 84.00%

Coverage reflects detectability from public website analysis. Payment providers and shipping carriers are identified from checkout pages and shipping widgets. Stores using off-site payment flows or custom shipping integrations may not be detected. Actual adoption rates are higher than shown.

Market Intelligence

On-demand market analysis

Self-service access to market data and insights

  • Search and segment stores by any criteria
  • API integration for automated workflows
  • Periodic index updates
  • Market sizing and segmentation
Explore segment →

Strategic Intelligence

Custom research and competitive analysis

Tailored intelligence for strategic decisions

  • Custom market reports and analysis
  • Competitive landscape monitoring
  • Direct support from the founder
  • Flexible licensing and enterprise pricing
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Market Intelligence

Understand the Genesys Cloud e-commerce landscape:

Analyze 12 verified e-commerce stores on Genesys Cloud - technology adoption, market share, competitive positioning.

Track Competitive Shifts

Monitor platform migrations, technology adoption, and market share changes across Genesys Cloud e-commerce.

Explore Data

Size Your Addressable Market

Segment stores by country, platform, category, PSP, carrier, technology, and merchant-size signals to quantify your market opportunity.

Explore Data

Monitor Adoption Trends

Identify which payment providers, shipping carriers, and platforms are gaining or losing traction.

Explore Data

Data Access

  • Interactive search and filtering via web app
  • REST API for programmatic access and automation
  • Index updates; historical datasets by agreement

Use Cases

  • Competitive intelligence and market sizing
  • Technology adoption and platform migration analysis
  • Sales prospecting and account-based targeting
  • Investment research and due diligence

Frequently Asked Questions

What data is included in the Genesys Cloud e-commerce intelligence?

We track 12 verified Genesys Cloud e-commerce stores whose profiles can include: e-commerce platform, product counts, categories, payment providers, shipping carriers, technology stack, merchant-size signals, and available business contact fields.

How is the data collected and how often is it updated?

We rebuild the searchable index typically every 2–4 weeks. Observation dates vary by source and field; a rebuild does not mean every website was observed again. This public report has its own publication date and may use an older snapshot than the live catalog. Coverage varies by field and market. A missing payment or carrier signal means we did not detect it, not that the merchant does not use it.

How do I access the data?

Self-service plans give you instant access through our web app and REST API. You can search, filter, and segment stores interactively or integrate programmatically into your workflows. View plans →

Can I filter by specific segments?

Yes. You can segment by country, platform, product category, payment provider, shipping carrier, technology stack, store age, cross-border signals, and merchant-size bands. Some advanced signals are plan-gated, and the same field contract is used by the web app, exports, and API.

Do you offer enterprise or custom licensing?

Yes. For large-scale data needs, custom market reports, or dedicated support, contact us to discuss enterprise pricing.

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