Zendesk Chat Technology Adoption in E-commerce
Discover 103.0 e-commerce stores using Zendesk Chat. Analyze technology adoption, market trends, integration patterns, and business insights.
· · Next full refresh: December 2025
E-commerce Platforms Distribution
Custom leads with 70.9% of stores with physical delivery (73 stores) , followed by WooCommerce (12.6%) and PrestaShop (5.8%) .
Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
73 stores
13 stores
6 stores
6 stores
2 stores
2 stores
1 stores
0 stores
0 stores
0 stores
Visual Distribution
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| Custom | 73 | 70.87% |
| WooCommerce | 13 | 12.62% |
| PrestaShop | 6 | 5.83% |
| Magento | 6 | 5.83% |
| Miva | 2 | 1.94% |
| OpenCart | 2 | 1.94% |
| EasyDigitalDownloads, Pattern by Etsy | 1 | 0.97% |
| CloudCart | 0 | 0.00% |
| Shoprenter | 0 | 0.00% |
| eZ Publish | 0 | 0.00% |
| Volusion | 0 | 0.00% |
| SAP Commerce Cloud | 0 | 0.00% |
| Shift4Shop | 0 | 0.00% |
| Sellerdeck | 0 | 0.00% |
| Shopware | 0 | 0.00% |
All Stores Distribution
Custom holds 13.9% share of all Zendesk Chat e-commerce stores (73) , with WooCommerce at 37.5% and PrestaShop at 14.6% (November 2025) .
Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.
Top 10 Platforms (All Stores)
73 stores
197 stores
77 stores
132 stores
5 stores
14 stores
1 stores
13 stores
1 stores
2 stores
Visual Distribution
| Platform | Total Stores | Percentage |
|---|---|---|
| Custom | 73 | 13.88% |
| WooCommerce | 197 | 37.45% |
| PrestaShop | 77 | 14.64% |
| Magento | 132 | 25.10% |
| Miva | 5 | 0.95% |
| OpenCart | 14 | 2.66% |
| EasyDigitalDownloads, Pattern by Etsy | 1 | 0.19% |
| CloudCart | 13 | 2.47% |
| Shoprenter | 1 | 0.19% |
| eZ Publish | 2 | 0.38% |
| Volusion | 3 | 0.57% |
| SAP Commerce Cloud | 4 | 0.76% |
| Shift4Shop | 1 | 0.19% |
| Sellerdeck | 2 | 0.38% |
| Shopware | 1 | 0.19% |
Categories Distribution
Business & Industrial leads with 19.8% of all stores (17 stores) , followed by Electronics & Technology (18.6%) and Health & Beauty (9.3%) .
Top 10 Categories
17 stores
16 stores
8 stores
7 stores
6 stores
6 stores
6 stores
5 stores
4 stores
4 stores
Visual Distribution
| Category | Number of Stores | Percentage |
|---|---|---|
| Business & Industrial | 17 | 19.77% |
| Electronics & Technology | 16 | 18.60% |
| Health & Beauty | 8 | 9.30% |
| Tools & Hardware | 7 | 8.14% |
| Food & Beverages | 6 | 6.98% |
| Clothing & Accessories | 6 | 6.98% |
| Vehicles & Parts | 6 | 6.98% |
| Home & Garden | 5 | 5.81% |
| Gifts & Special Occasions | 4 | 4.65% |
| Furniture & Home Decor | 4 | 4.65% |
| Office Supplies | 2 | 2.33% |
| Arts & Entertainment | 2 | 2.33% |
| Toys & Games | 1 | 1.16% |
| Sporting Goods & Outdoor Gear | 1 | 1.16% |
| Jewelry & Watches | 1 | 1.16% |
Payment Providers Distribution
PayPal leads with 21.6% among AI-verified physical stores (11 stores) , followed by Bancontact (19.6%) and Klarna (11.8%) .
Base: 137 AI-verified physical stores with detectable payment providers (19.5% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
11 stores
10 stores
6 stores
5 stores
4 stores
4 stores
3 stores
2 stores
1 stores
1 stores
Visual Distribution
| Payment Provider | Store Count | Market Share |
|---|---|---|
| PayPal | 11 | 21.57% |
| Bancontact | 10 | 19.61% |
| Klarna | 6 | 11.76% |
| MasterCard | 5 | 9.80% |
| iDEAL | 4 | 7.84% |
| American Express | 4 | 7.84% |
| Bolt | 3 | 5.88% |
| Stripe Connect | 2 | 3.92% |
| PostePay | 1 | 1.96% |
| PayPro | 1 | 1.96% |
| Paddle | 1 | 1.96% |
| VISA | 1 | 1.96% |
| PayU | 1 | 1.96% |
| PayPal Credit | 1 | 1.96% |
Shipping Carriers Distribution
DHL leads with 36.0% among AI-verified physical stores (9 stores) , followed by DPD (8.0%) and FedEx (8.0%) .
Base: 136 AI-verified physical stores with detectable shipping carriers (19.3% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
Visual Distribution
| Shipping Carrier | Store Count | Market Share |
|---|---|---|
| DHL | 9 | 36.00% |
| DPD | 2 | 8.00% |
| FedEx | 2 | 8.00% |
| Correios | 1 | 4.00% |
| TNT | 1 | 4.00% |
| Raben | 1 | 4.00% |
| UPS | 1 | 4.00% |
| PostNL | 1 | 4.00% |
| GLS | 1 | 4.00% |
| Speedpost | 1 | 4.00% |
| Speedy | 1 | 4.00% |
| Point Relais | 1 | 4.00% |
| Slovenska posta | 1 | 4.00% |
| USPS | 1 | 4.00% |
| Singapore Post | 1 | 4.00% |
Store Launch Timeline
Over the past 12 months, 2 new stores were launched in Zendesk Chat , with the highest activity in 2025-10 (1 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
1 stores launched
1 stores launched
Monthly Trend
| Month | Stores Launched | Percentage |
|---|---|---|
| 2025-10 | 1 | 50.00% |
| 2025-08 | 1 | 50.00% |
Active Stores by Launch Year
Currently, 102 active stores in Zendesk Chat are tracked in our database , with the most stores launched in 2025 (2 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
2 active stores
3 active stores
2 active stores
2 active stores
3 active stores
2 active stores
4 active stores
7 active stores
6 active stores
9 active stores
9 active stores
7 active stores
8 active stores
6 active stores
1 active stores
Distribution by Launch Year
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2025 | 2 | 1.96% |
| 2024 | 3 | 2.94% |
| 2023 | 2 | 1.96% |
| 2021 | 2 | 1.96% |
| 2020 | 3 | 2.94% |
| 2019 | 2 | 1.96% |
| 2018 | 4 | 3.92% |
| 2017 | 7 | 6.86% |
| 2016 | 6 | 5.88% |
| 2015 | 9 | 8.82% |
| 2014 | 9 | 8.82% |
| 2013 | 7 | 6.86% |
| 2012 | 8 | 7.84% |
| 2011 | 6 | 5.88% |
| 2010 | 1 | 0.98% |
| 2009 | 1 | 0.98% |
| 2008 | 2 | 1.96% |
| 2007 | 3 | 2.94% |
| 2006 | 1 | 0.98% |
| 2005 | 3 | 2.94% |
| 2004 | 3 | 2.94% |
| 2003 | 2 | 1.96% |
| 2002 | 1 | 0.98% |
| 2001 | 3 | 2.94% |
| 2000 | 8 | 7.84% |
| 1999 | 1 | 0.98% |
| 1997 | 3 | 2.94% |
Geographic Distribution
United States leads with 13.9% (11 AI-verified stores) , followed by Turkey (11.4%) and United Kingdom (7.6%) .
Base: 79 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.
Top 10 Countries
11 AI-verified stores
9 AI-verified stores
6 AI-verified stores
6 AI-verified stores
5 AI-verified stores
4 AI-verified stores
4 AI-verified stores
3 AI-verified stores
3 AI-verified stores
3 AI-verified stores
Visual Distribution
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 11 | 13.92% |
| Turkey | 9 | 11.39% |
| United Kingdom | 6 | 7.59% |
| India | 6 | 7.59% |
| France | 5 | 6.33% |
| Netherlands | 4 | 5.06% |
| Mexico | 4 | 5.06% |
| Spain | 3 | 3.80% |
| Australia | 3 | 3.80% |
| Iran | 3 | 3.80% |
| Bulgaria | 3 | 3.80% |
| Italy | 3 | 3.80% |
| Canada | 3 | 3.80% |
| Brazil | 3 | 3.80% |
| Germany | 3 | 3.80% |
| Ukraine | 2 | 2.53% |
| Romania | 2 | 2.53% |
| Chile | 2 | 2.53% |
| Slovakia | 2 | 2.53% |
| New Zealand | 2 | 2.53% |
Featured Stores
Discover the strongest performers and newest entrants in Zendesk Chat's e-commerce landscape.
Top Stores by GMV
Data will be available soon.
New Stores
Recently launched ecommerce sites detected by ShopRank in the last full month.
Custom — Food & Beverages
Dataset Coverage
| Field | Rows count | Coverage |
|---|---|---|
| Website | 704.0 | 100.00% |
| Emails | 359.0 | 50.99% |
| Phones | 355.0 | 50.43% |
| Ecommerce platform | 633.0 | 89.91% |
| Couriers | 136.0 | 19.32% |
| Payment Providers | 137.0 | 19.46% |
| Categories | 99.0 | 14.06% |
| Social Media | 476.0 | 67.61% |
Starter Package
Immediate self-service access
Get instant access to our database
- Immediate data access
- Direct download or API integration
- Standard segments available
- Secure online payment
Enterprise Solution
Customized datasets tailored to your needs
Enterprise-grade solutions
- Customized datasets
- Dedicated account management
- Flexible licensing and pricing
- Volume discounts
- Technical support
Maximize Your ROI
Use our detailed Zendesk Chat E-commerce Database to:
Gain actionable insights into 103.0 physical stores in Zendesk Chat.
- Identify High-Value Leads
-
Quickly find and contact the best decision-makers at Zendesk Chat online stores.
- Conduct Competitive Analysis
-
Analyze your competitors' market share, product categories, and technology stacks.
- Direct Outreach
-
Access verified business contacts to accelerate your sales and marketing outreach.
Data Format & Delivery
Available Formats
- CSV
- Excel (XLS/XLSX)
- Text (TXT)
Delivery Methods
- Direct download
- Email delivery
- API access
Use Cases
- Lead Generation
- B2B Marketing
- Direct Marketing
- Email Marketing
- B2B Retargeting
- Market Research
Frequently Asked Questions
- What data is included in the Zendesk Chat E-commerce Database?
-
Our database covers over 103.0 Zendesk Chat physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.
- How fresh is your data and how often is it updated?
-
We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.
- Can I get a free sample before purchasing?
-
Absolutely! Contact us to request a free sample dataset customized to your needs. We're happy to provide demos and answer any questions.
- Can I buy only selected segments of data?
-
Yes, you can purchase targeted segments tailored specifically to your business needs—by industry, platform, store size, and more. Contact us for details.
- How quickly can I access the full dataset after purchase?
-
You'll receive immediate access upon payment completion. Our data can be downloaded directly or delivered via email or API.
- What licensing options are available?
-
We offer flexible licensing: one-time purchases, annual subscriptions, and customized enterprise plans. Reach out to discuss the best solution for your business.
Social Media Usage
Facebook leads with 33.0% among stores with at least one detectable social profile (62 stores) , followed by Instagram (18.1%) and Twitter (17.0%) .
Base: 476 stores with any detectable social profile (67.6% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
62 stores
34 stores
32 stores
23 stores
18 stores
10 stores
6 stores
2 stores
1 stores
Visual Distribution