Zendesk Chat Technology Adoption in E-commerce
Discover 969.0 e-commerce stores using Zendesk Chat. Analyze technology adoption, market trends, integration patterns, and business insights.
· · Next full refresh: December 2025
E-commerce Platforms Distribution
Custom leads with 96.8% of stores with physical delivery (938 stores) , followed by WooCommerce (1.3%) and PrestaShop (0.7%) .
Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
938 stores
13 stores
7 stores
6 stores
2 stores
2 stores
1 stores
0 stores
0 stores
0 stores
Visual Distribution
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| Custom | 938 | 96.80% |
| WooCommerce | 13 | 1.34% |
| PrestaShop | 7 | 0.72% |
| Magento | 6 | 0.62% |
| Miva | 2 | 0.21% |
| OpenCart | 2 | 0.21% |
| EasyDigitalDownloads, Pattern by Etsy | 1 | 0.10% |
| Ecwid | 0 | 0.00% |
| Nuvemshop | 0 | 0.00% |
| Loja Integrada | 0 | 0.00% |
| CS Cart | 0 | 0.00% |
| 1C-Bitrix | 0 | 0.00% |
| Abicart | 0 | 0.00% |
| Crealive | 0 | 0.00% |
| Dooca | 0 | 0.00% |
All Stores Distribution
Custom holds 67.5% share of all Zendesk Chat e-commerce stores (938) , with WooCommerce at 14.2% and PrestaShop at 5.8% (November 2025) .
Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.
Top 10 Platforms (All Stores)
938 stores
198 stores
80 stores
132 stores
5 stores
14 stores
1 stores
2 stores
1 stores
2 stores
Visual Distribution
| Platform | Total Stores | Percentage |
|---|---|---|
| Custom | 938 | 67.48% |
| WooCommerce | 198 | 14.24% |
| PrestaShop | 80 | 5.76% |
| Magento | 132 | 9.50% |
| Miva | 5 | 0.36% |
| OpenCart | 14 | 1.01% |
| EasyDigitalDownloads, Pattern by Etsy | 1 | 0.07% |
| Ecwid | 2 | 0.14% |
| Nuvemshop | 1 | 0.07% |
| Loja Integrada | 2 | 0.14% |
| CS Cart | 3 | 0.22% |
| 1C-Bitrix | 10 | 0.72% |
| Abicart | 1 | 0.07% |
| Crealive | 2 | 0.14% |
| Dooca | 1 | 0.07% |
Categories Distribution
Business & Industrial leads with 19.9% of all stores (141 stores) , followed by Electronics & Technology (11.4%) and Health & Beauty (10.4%) .
Top 10 Categories
141 stores
81 stores
74 stores
73 stores
63 stores
60 stores
44 stores
41 stores
37 stores
24 stores
Visual Distribution
| Category | Number of Stores | Percentage |
|---|---|---|
| Business & Industrial | 141 | 19.89% |
| Electronics & Technology | 81 | 11.42% |
| Health & Beauty | 74 | 10.44% |
| Vehicles & Parts | 73 | 10.30% |
| Furniture & Home Decor | 63 | 8.89% |
| Home & Garden | 60 | 8.46% |
| Tools & Hardware | 44 | 6.21% |
| Clothing & Accessories | 41 | 5.78% |
| Food & Beverages | 37 | 5.22% |
| Gifts & Special Occasions | 24 | 3.39% |
| Arts & Entertainment | 24 | 3.39% |
| Office Supplies | 15 | 2.12% |
| Books & Media | 13 | 1.83% |
| Sporting Goods & Outdoor Gear | 11 | 1.55% |
| Pets & Pet Supplies | 8 | 1.13% |
Payment Providers Distribution
PayPal leads with 22.4% among AI-verified physical stores (47 stores) , followed by MasterCard (13.3%) and Bolt (9.0%) .
Base: 255 AI-verified physical stores with detectable payment providers (16.2% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
47 stores
28 stores
19 stores
18 stores
17 stores
16 stores
16 stores
14 stores
9 stores
7 stores
Visual Distribution
| Payment Provider | Store Count | Market Share |
|---|---|---|
| PayPal | 47 | 22.38% |
| MasterCard | 28 | 13.33% |
| Bolt | 19 | 9.05% |
| Stripe Connect | 18 | 8.57% |
| Bancontact | 17 | 8.10% |
| Klarna | 16 | 7.62% |
| VISA | 16 | 7.62% |
| American Express | 14 | 6.67% |
| iDEAL | 9 | 4.29% |
| Boleto | 7 | 3.33% |
| Paddle | 6 | 2.86% |
| PagSeguro | 5 | 2.38% |
| JCB | 4 | 1.90% |
| Mada | 2 | 0.95% |
| BitCoin | 2 | 0.95% |
Shipping Carriers Distribution
UPS leads with 17.1% among AI-verified physical stores (26 stores) , followed by DHL (12.5%) and FedEx (9.2%) .
Base: 259 AI-verified physical stores with detectable shipping carriers (16.4% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
Visual Distribution
| Shipping Carrier | Store Count | Market Share |
|---|---|---|
| UPS | 26 | 17.11% |
| DHL | 19 | 12.50% |
| FedEx | 14 | 9.21% |
| PostNL | 14 | 9.21% |
| Estes | 12 | 7.89% |
| GLS | 11 | 7.24% |
| TNT | 9 | 5.92% |
| Correos | 8 | 5.26% |
| Speedy | 8 | 5.26% |
| Correios | 8 | 5.26% |
| DPD | 7 | 4.61% |
| USPS | 6 | 3.95% |
| Colissimo | 4 | 2.63% |
| Omniva | 3 | 1.97% |
| TCS | 3 | 1.97% |
Store Launch Timeline
Over the past 12 months, 4 new stores were launched in Zendesk Chat , with the highest activity in 2025-10 (1 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
1 stores launched
1 stores launched
2 stores launched
Monthly Trend
| Month | Stores Launched | Percentage |
|---|---|---|
| 2025-10 | 1 | 25.00% |
| 2025-08 | 1 | 25.00% |
| 2025-03 | 2 | 50.00% |
Active Stores by Launch Year
Currently, 943 active stores in Zendesk Chat are tracked in our database , with the most stores launched in 2025 (4 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
4 active stores
18 active stores
18 active stores
13 active stores
18 active stores
36 active stores
22 active stores
92 active stores
81 active stores
60 active stores
61 active stores
47 active stores
70 active stores
46 active stores
55 active stores
Distribution by Launch Year
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2025 | 4 | 0.42% |
| 2024 | 18 | 1.91% |
| 2023 | 18 | 1.91% |
| 2022 | 13 | 1.38% |
| 2021 | 18 | 1.91% |
| 2020 | 36 | 3.82% |
| 2019 | 22 | 2.33% |
| 2018 | 92 | 9.76% |
| 2017 | 81 | 8.59% |
| 2016 | 60 | 6.36% |
| 2015 | 61 | 6.47% |
| 2014 | 47 | 4.98% |
| 2013 | 70 | 7.42% |
| 2012 | 46 | 4.88% |
| 2011 | 55 | 5.83% |
| 2010 | 45 | 4.77% |
| 2009 | 38 | 4.03% |
| 2008 | 32 | 3.39% |
| 2007 | 28 | 2.97% |
| 2006 | 19 | 2.01% |
| 2005 | 23 | 2.44% |
| 2004 | 18 | 1.91% |
| 2003 | 11 | 1.17% |
| 2002 | 15 | 1.59% |
| 2001 | 21 | 2.23% |
| 2000 | 23 | 2.44% |
| 1999 | 10 | 1.06% |
| 1998 | 10 | 1.06% |
| 1997 | 4 | 0.42% |
| 1996 | 5 | 0.53% |
Geographic Distribution
United States leads with 15.5% (113 AI-verified stores) , followed by Turkey (12.4%) and Mexico (9.2%) .
Base: 728 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.
Top 10 Countries
113 AI-verified stores
90 AI-verified stores
67 AI-verified stores
60 AI-verified stores
46 AI-verified stores
45 AI-verified stores
45 AI-verified stores
43 AI-verified stores
35 AI-verified stores
30 AI-verified stores
Visual Distribution
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 113 | 15.52% |
| Turkey | 90 | 12.36% |
| Mexico | 67 | 9.20% |
| Bulgaria | 60 | 8.24% |
| Netherlands | 46 | 6.32% |
| Spain | 45 | 6.18% |
| Brazil | 45 | 6.18% |
| India | 43 | 5.91% |
| United Kingdom | 35 | 4.81% |
| Italy | 30 | 4.12% |
| France | 27 | 3.71% |
| Iran | 22 | 3.02% |
| Argentina | 18 | 2.47% |
| Denmark | 16 | 2.20% |
| Russia | 16 | 2.20% |
| Australia | 13 | 1.79% |
| Romania | 11 | 1.51% |
| Japan | 11 | 1.51% |
| Belgium | 10 | 1.37% |
| Chile | 10 | 1.37% |
Featured Stores
Discover the strongest performers and newest entrants in Zendesk Chat's e-commerce landscape.
Top Stores by GMV
Data will be available soon.
New Stores
Recently launched ecommerce sites detected by ShopRank in the last full month.
Custom — Food & Beverages
Dataset Coverage
| Field | Rows count | Coverage |
|---|---|---|
| Website | 1.6k | 100.00% |
| Emails | 957.0 | 60.68% |
| Phones | 814.0 | 51.62% |
| Ecommerce platform | 1.5k | 95.56% |
| Couriers | 259.0 | 16.42% |
| Payment Providers | 255.0 | 16.17% |
| Categories | 739.0 | 46.86% |
| Social Media | 1.1k | 67.28% |
Starter Package
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Get instant access to our database
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Maximize Your ROI
Use our detailed Zendesk Chat E-commerce Database to:
Gain actionable insights into 969.0 physical stores in Zendesk Chat.
- Identify High-Value Leads
-
Quickly find and contact the best decision-makers at Zendesk Chat online stores.
- Conduct Competitive Analysis
-
Analyze your competitors' market share, product categories, and technology stacks.
- Direct Outreach
-
Access verified business contacts to accelerate your sales and marketing outreach.
Data Format & Delivery
Available Formats
- CSV
- Excel (XLS/XLSX)
- Text (TXT)
Delivery Methods
- Direct download
- Email delivery
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Use Cases
- Lead Generation
- B2B Marketing
- Direct Marketing
- Email Marketing
- B2B Retargeting
- Market Research
Frequently Asked Questions
- What data is included in the Zendesk Chat E-commerce Database?
-
Our database covers over 969.0 Zendesk Chat physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.
- How fresh is your data and how often is it updated?
-
We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.
- Can I get a free sample before purchasing?
-
Absolutely! Contact us to request a free sample dataset customized to your needs. We're happy to provide demos and answer any questions.
- Can I buy only selected segments of data?
-
Yes, you can purchase targeted segments tailored specifically to your business needs—by industry, platform, store size, and more. Contact us for details.
- How quickly can I access the full dataset after purchase?
-
You'll receive immediate access upon payment completion. Our data can be downloaded directly or delivered via email or API.
- What licensing options are available?
-
We offer flexible licensing: one-time purchases, annual subscriptions, and customized enterprise plans. Reach out to discuss the best solution for your business.
Social Media Usage
Facebook leads with 33.7% among stores with at least one detectable social profile (582 stores) , followed by Twitter (17.6%) and Instagram (16.0%) .
Base: 1,061 stores with any detectable social profile (67.3% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
582 stores
304 stores
276 stores
218 stores
160 stores
88 stores
62 stores
22 stores
10 stores
7 stores
Visual Distribution