Intercom Technology Adoption in E-commerce
Discover 85.0 e-commerce stores using Intercom. Analyze technology adoption, market trends, integration patterns, and business insights.
· · Next full refresh: January 2026
E-commerce Platforms Distribution
WooCommerce leads with 45.9% of stores with physical delivery (39 stores) , followed by Custom (36.5%) and Salesforce Commerce Cloud (9.4%) .
Note: This distribution covers only stores selling physical products with active shopping carts and physical product shipping. Digital products, services, and non-transactional sites are excluded. All stores are verified by our proprietary AI model to ensure accurate e-commerce classification.
Top 10 Platforms (Physical Delivery)
39 stores
31 stores
8 stores
5 stores
1 stores
1 stores
0 stores
0 stores
0 stores
0 stores
Visual Distribution
| Platform | Stores with Physical Delivery | Percentage |
|---|---|---|
| WooCommerce | 39 | 45.88% |
| Custom | 31 | 36.47% |
| Salesforce Commerce Cloud | 8 | 9.41% |
| Shopify | 5 | 5.88% |
| Magento | 1 | 1.18% |
| PrestaShop | 1 | 1.18% |
| Sellix | 0 | 0.00% |
| Kajabi | 0 | 0.00% |
| EasyStore | 0 | 0.00% |
| EasyDigitalDownloads | 0 | 0.00% |
| Podia | 0 | 0.00% |
| FastSpring | 0 | 0.00% |
| 1C-Bitrix | 0 | 0.00% |
| Ecwid | 0 | 0.00% |
| Wix eCommerce | 0 | 0.00% |
All Stores Distribution
WooCommerce holds 57.1% share of all Intercom e-commerce stores (97) , with Custom at 18.2% and Salesforce Commerce Cloud at 4.7% (December 2025) .
Note: This broader distribution includes all stores with e-commerce indicators such as platform detection, shopping cart presence, or payment integration. This liberal approach may include some false positives (e.g., WooCommerce installations used for non-commercial purposes) but provides comprehensive market coverage for lead generation and competitive analysis.
Top 10 Platforms (All Stores)
97 stores
31 stores
8 stores
9 stores
13 stores
1 stores
1 stores
1 stores
1 stores
1 stores
Visual Distribution
| Platform | Total Stores | Percentage |
|---|---|---|
| WooCommerce | 97 | 57.06% |
| Custom | 31 | 18.24% |
| Salesforce Commerce Cloud | 8 | 4.71% |
| Shopify | 9 | 5.29% |
| Magento | 13 | 7.65% |
| PrestaShop | 1 | 0.59% |
| Sellix | 1 | 0.59% |
| Kajabi | 1 | 0.59% |
| EasyStore | 1 | 0.59% |
| EasyDigitalDownloads | 1 | 0.59% |
| Podia | 2 | 1.18% |
| FastSpring | 1 | 0.59% |
| 1C-Bitrix | 2 | 1.18% |
| Ecwid | 1 | 0.59% |
| Wix eCommerce | 1 | 0.59% |
Categories Distribution
Health & Beauty leads with 24.6% of all stores (17 stores) , followed by Food & Beverages (15.9%) and Home & Garden (13.0%) .
Top 10 Categories
17 stores
11 stores
9 stores
6 stores
4 stores
4 stores
4 stores
3 stores
3 stores
2 stores
Visual Distribution
| Category | Number of Stores | Percentage |
|---|---|---|
| Health & Beauty | 17 | 24.64% |
| Food & Beverages | 11 | 15.94% |
| Home & Garden | 9 | 13.04% |
| Electronics & Technology | 6 | 8.70% |
| Furniture & Home Decor | 4 | 5.80% |
| Business & Industrial | 4 | 5.80% |
| Tools & Hardware | 4 | 5.80% |
| Collectibles & Hobbies | 3 | 4.35% |
| Vehicles & Parts | 3 | 4.35% |
| Toys & Games | 2 | 2.90% |
| Gifts & Special Occasions | 2 | 2.90% |
| Jewelry & Watches | 1 | 1.45% |
| Baby & Toddler | 1 | 1.45% |
| Clothing & Accessories | 1 | 1.45% |
| Pets & Pet Supplies | 1 | 1.45% |
Payment Providers Distribution
PayPal leads with 20.8% among AI-verified physical stores (10 stores) , followed by American Express (12.5%) and MasterCard (12.5%) .
Base: 44 AI-verified physical stores with detectable payment providers (24.2% coverage of all stores). Percentages show share of detected provider instances (stores may use multiple providers).
Detected from checkout/payment scripts and provider tags; off-site/manual payments excluded where undetectable.
Top 10 Payment Providers
10 stores
6 stores
6 stores
6 stores
4 stores
3 stores
3 stores
2 stores
2 stores
1 stores
Visual Distribution
| Payment Provider | Store Count | Market Share |
|---|---|---|
| PayPal | 10 | 20.83% |
| American Express | 6 | 12.50% |
| MasterCard | 6 | 12.50% |
| Stripe Connect | 6 | 12.50% |
| Klarna | 4 | 8.33% |
| Apple Pay | 3 | 6.25% |
| VISA | 3 | 6.25% |
| Bancontact | 2 | 4.17% |
| Amazon Pay | 2 | 4.17% |
| Svea | 1 | 2.08% |
| Mollie | 1 | 2.08% |
| Braintree | 1 | 2.08% |
| UnionPay | 1 | 2.08% |
| checkout.com | 1 | 2.08% |
| ReCharge | 1 | 2.08% |
Shipping Carriers Distribution
UPS leads with 19.4% among AI-verified physical stores (7 stores) , followed by DHL (13.9%) and Canada Post (8.3%) .
Base: 30 AI-verified physical stores with detectable shipping carriers (16.5% coverage of all stores). Percentages show share of detected carrier instances (stores may use multiple carriers).
Detected from checkout/shipping pages and shipment widgets; cross-border carriers included where visible.
Top 10 Shipping Carriers
7 stores
5 stores
3 stores
3 stores
3 stores
3 stores
2 stores
2 stores
2 stores
1 stores
Visual Distribution
| Shipping Carrier | Store Count | Market Share |
|---|---|---|
| UPS | 7 | 19.44% |
| DHL | 5 | 13.89% |
| Canada Post | 3 | 8.33% |
| GLS | 3 | 8.33% |
| FedEx | 3 | 8.33% |
| DPD | 3 | 8.33% |
| USPS | 2 | 5.56% |
| XpressPost | 2 | 5.56% |
| Hermes | 2 | 5.56% |
| Yamato Japan | 1 | 2.78% |
| Deutsche Post | 1 | 2.78% |
| Sagawa | 1 | 2.78% |
| Chronopost | 1 | 2.78% |
| DoorDash | 1 | 2.78% |
| TNT | 1 | 2.78% |
Store Launch Timeline
Over the past 12 months, 16 new stores were launched in Intercom , with the highest activity in 2025-11 (1 stores) , demonstrating ongoing growth in the e-commerce market.
Last 12 Months
1 stores launched
4 stores launched
1 stores launched
1 stores launched
3 stores launched
5 stores launched
1 stores launched
Monthly Trend
| Month | Stores Launched | Percentage |
|---|---|---|
| 2025-11 | 1 | 6.25% |
| 2025-10 | 4 | 25.00% |
| 2025-09 | 1 | 6.25% |
| 2025-08 | 1 | 6.25% |
| 2025-07 | 3 | 18.75% |
| 2025-05 | 5 | 31.25% |
| 2025-04 | 1 | 6.25% |
Active Stores by Launch Year
Currently, 84 active stores in Intercom are tracked in our database , with the most stores launched in 2025 (16 stores still active) . This shows the distribution of currently active stores by their original launch year.
Active Stores by Launch Year
16 active stores
4 active stores
7 active stores
12 active stores
9 active stores
5 active stores
3 active stores
2 active stores
3 active stores
1 active stores
2 active stores
2 active stores
1 active stores
2 active stores
1 active stores
Distribution by Launch Year
| Launch Year | Active Stores | Percentage |
|---|---|---|
| 2025 | 16 | 19.05% |
| 2024 | 4 | 4.76% |
| 2023 | 7 | 8.33% |
| 2022 | 12 | 14.29% |
| 2021 | 9 | 10.71% |
| 2020 | 5 | 5.95% |
| 2019 | 3 | 3.57% |
| 2018 | 2 | 2.38% |
| 2017 | 3 | 3.57% |
| 2016 | 1 | 1.19% |
| 2015 | 2 | 2.38% |
| 2014 | 2 | 2.38% |
| 2013 | 1 | 1.19% |
| 2012 | 2 | 2.38% |
| 2011 | 1 | 1.19% |
| 2010 | 2 | 2.38% |
| 2009 | 1 | 1.19% |
| 2008 | 1 | 1.19% |
| 2006 | 1 | 1.19% |
| 2003 | 1 | 1.19% |
| 2001 | 2 | 2.38% |
| 2000 | 4 | 4.76% |
| 1999 | 1 | 1.19% |
| 1997 | 1 | 1.19% |
Geographic Distribution
United States leads with 25.0% (17 AI-verified stores) , followed by Netherlands (8.8%) and United Kingdom (8.8%) .
Base: 68 AI-verified stores across 20 countries. Percentages show share among AI-verified stores.
Top 10 Countries
17 AI-verified stores
6 AI-verified stores
6 AI-verified stores
6 AI-verified stores
4 AI-verified stores
3 AI-verified stores
3 AI-verified stores
3 AI-verified stores
3 AI-verified stores
2 AI-verified stores
Visual Distribution
| Country | AI-Verified Store Count | Market Share |
|---|---|---|
| United States | 17 | 25.00% |
| Netherlands | 6 | 8.82% |
| United Kingdom | 6 | 8.82% |
| Germany | 6 | 8.82% |
| Sweden | 4 | 5.88% |
| Belgium | 3 | 4.41% |
| Israel | 3 | 4.41% |
| Spain | 3 | 4.41% |
| France | 3 | 4.41% |
| Canada | 2 | 2.94% |
| Australia | 2 | 2.94% |
| Switzerland | 2 | 2.94% |
| Mexico | 2 | 2.94% |
| Italy | 2 | 2.94% |
| Cocos (Keeling) Islands | 2 | 2.94% |
| Denmark | 1 | 1.47% |
| Greece | 1 | 1.47% |
| Austria | 1 | 1.47% |
| Namibia | 1 | 1.47% |
| Niue | 1 | 1.47% |
Featured Stores
Discover the strongest performers and newest entrants in Intercom's e-commerce landscape.
Top Stores by GMV
Data will be available soon.
New Stores
Recently launched ecommerce sites detected by ShopRank in the last full month.
Custom — Furniture & Home Decor
Dataset Coverage
| Field | Rows count | Coverage |
|---|---|---|
| Website | 182.0 | 100.00% |
| Emails | 69.0 | 37.91% |
| Phones | 57.0 | 31.32% |
| Ecommerce platform | 170.0 | 93.41% |
| Couriers | 30.0 | 16.48% |
| Payment Providers | 44.0 | 24.18% |
| Categories | 104.0 | 57.14% |
| Social Media | 125.0 | 68.68% |
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Maximize Your ROI
Use our detailed Intercom E-commerce Database to:
Gain actionable insights into 85.0 physical stores in Intercom.
- Identify High-Value Leads
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Quickly find and contact the best decision-makers at Intercom online stores.
- Conduct Competitive Analysis
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Analyze your competitors' market share, product categories, and technology stacks.
- Direct Outreach
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Available Formats
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Frequently Asked Questions
- What data is included in the Intercom E-commerce Database?
-
Our database covers over 85.0 Intercom physical stores, including website URLs, verified contacts (emails, phones), e-commerce platforms, product counts, categories, estimated monthly traffic, and more.
- How fresh is your data and how often is it updated?
-
We update our database quarterly, using web crawling, AI analysis, and manual verification. This ensures you always receive the most accurate, relevant, and actionable data.
- Can I get a free sample before purchasing?
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Absolutely! Contact us to request a free sample dataset customized to your needs. We're happy to provide demos and answer any questions.
- Can I buy only selected segments of data?
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Yes, you can purchase targeted segments tailored specifically to your business needs—by industry, platform, store size, and more. Contact us for details.
- How quickly can I access the full dataset after purchase?
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You'll receive immediate access upon payment completion. Our data can be downloaded directly or delivered via email or API.
- What licensing options are available?
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We offer flexible licensing: one-time purchases, annual subscriptions, and customized enterprise plans. Reach out to discuss the best solution for your business.
Social Media Usage
Facebook leads with 26.9% among stores with at least one detectable social profile (52 stores) , followed by Instagram (24.4%) and LinkedIn (16.1%) .
Base: 125 stores with any detectable social profile (68.7% of all stores). Percentages show share of detected platform instances (stores may use multiple platforms).
Links and embeds detected on public pages; private/hidden profiles not counted.
Top 10 Social Platforms
52 stores
47 stores
31 stores
16 stores
14 stores
14 stores
9 stores
6 stores
2 stores
2 stores
Visual Distribution