API v2 Errors

API v2 uses structured problem responses with stable error codes, request IDs, and clear credit charging rules.

Error catalog

API v2 errors are returned as application/problem+json. Domain misses are a soft result: 200 with found: false, so no-code workflows can continue row by row.

Code HTTP Title Retry Charged Meaning
invalid_api_key 401 Invalid API key no no Provide a valid API key using the Authorization: Bearer header.
invalid_field 400 Invalid include no no One or more requested fields do not exist.
upgrade_required 403 Upgrade required no no One or more requested fields are not available on the current plan.
insufficient_credits 403 Insufficient credits no no This request requires more credits than are currently available.
domain_not_found 200 Domain not found no no Domain lookup returns found=false and does not spend credits when no ShopRank record is found.
rate_limited 429 Rate limited yes no Too many requests were sent in a short time window. Retry after the period returned by the API.
Example error
{
  "type": "https://shoprank.com/problems/upgrade_required",
  "title": "Upgrade required",
  "status": 403,
  "detail": "One or more requested fields are not available on the current plan.",
  "code": "upgrade_required",
  "request_id": "01f3b41a-0ff6-4e0e-94d3-06a8e19d9892",
  "current_plan": "standard",
  "required_plan": "enterprise",
  "locked_fields": [
    {
      "field": "merchant_size_score",
      "required_plan": "enterprise"
    }
  ],
  "locked_features": [
    {
      "field": "merchant_size_score",
      "label": "Merchant size score",
      "required_package": "Enterprise"
    }
  ],
  "upgrade_url": "https://shoprank.com/contact?ref=api-v2-upgrade-required"
}

Raw error catalog JSON is available at /api/v2/errors.

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